- HEALTH TRACKER
Your packet — is it complete?
Include the following information for the insurance company:
Where to send your request for preapproval
FAX your packet to your insurance company. Send it to the preapproval department. Call your insurance company and find out that fax number. Try to find out the name of one of the nurses in that department and direct it to their attention. Second best, direct it to the Medical Director, preapproval department. Follow up with a phone call within the next few days to be certain they have your information. Keep a record of any person you speak with at your insurance company and their phone number also. Start bugging them within 1-2 weeks.
Remember: Follow up!!!