Weight Loss Surgery Directory

    Will your Dr or their office email you?

    My Dr is an hour away. I have some questions for him before he does my 2nd port adjustment as it is flipped for the 2nd time. For "privacy issues" they will not accept my questions via email and want me to come in for another appointment before my corrective surgery.
    Just wondering how many of you out there have a Dr that emails you? Or if its against privacy laws in general or if its just my Dr's office.
    Thanks in advance!
    It is not against any privacy laws, no.  I have never eamiled my surgeon, but have emailed my dietician and have emailed another doctor I was seeing for something different for a while.

    Will the doctor speak to you on the phone about your questions?

    Kelly
    The hospital I attend has a secure email portal website that we can log into and retrieve test results and email, I think that is how it is not a privacy issue because it is a username you create for the records.

    I think any Dr would be hesitant to give advice over email because it is then a written document without actually seeing you. My doctor allows me to send pictures if I have a question about something and how it looks that way we are both looking at the same thing in the written trail.
    Sarah Jam Eve RNY March 6th 2003 BOB September 14th 2009 
           
    I don't think that it's a privacy issue but I am no expert.  My doctor emails me every week to see if I did what I was supposed to.  I have issues with staying on track.  I think that is wonderful of her to go out of her way for me.  It's motivating.  Jimi
     
               
    I have about 100 e-mails sent back and fourth to my surgeons office on topics ranging from insurance approval to after surgery questions.  It was my surgeons assistant who answered all of my medical and insurance questions.  Being able to e-mail them was a HUGE help to me during the entire process.  It sounds to me that they may not want to answer questions in writing without seeing you due to the complications you may be having with your port.  Best of luck to you.

    Debbie

    HW/ SW/ CW/ GW
    268  258  171 160
    Thank you to everyone whom replied. I really appreciate it. So... this pretty much answers my question. I sure do wish they would have more of an open line of communication with me rather than drive an hour see the Dr to answer some questions, drive an hour home. I already went up there one day because of a problem and they scheduled me wrong and the Dr wasn't even there.
    My frustration with not only the problems I'm having but the lack of options for communication sure is making this road a hard one to travel. It would be so easy to just give up! I'm doomed to be a fat person for the rest of my life, with of course a sore side because the port is always achey. Ugh!
    Thanks guys. Appreciate your help!
    April
     I just emailed the insurance person at my surgeon's office a few minutes ago. That's the only way I ever communicate with her. Much easier than catching her by phone, anyway. My husband sees a different physician who asks people to email with questions or prescription refills rather than calling. One of these doctors is located in Florida and the other in Alabama. Must not be any laws about emails in general, though specific medical questions my fall under HIPPA privacy rules or something and may be prohibited. I'm with you, though. Email is totally easier than calling. It's the only way I ever communicate with people these days. 
    On September 23, 2009 at 11:10 AM Pacific Time, apriljk wrote:
    My Dr is an hour away. I have some questions for him before he does my 2nd port adjustment as it is flipped for the 2nd time. For "privacy issues" they will not accept my questions via email and want me to come in for another appointment before my corrective surgery.
    Just wondering how many of you out there have a Dr that emails you? Or if its against privacy laws in general or if its just my Dr's office.
    Thanks in advance!

    It is your MD office, not a law.

    My doc's office emails with no problem.

    Just call them.