Attn: Member Services

Amy, Daredevil
Extraordinaire

on 12/8/13 8:05 am - Los Angeles, CA
DS on 08/06/13

With the rollout of the new OH website, there are still several issues that have not been addressed. I've sent emails about each of these problems, but nothing has changed yet, which is why I'm posting this here.

1. Notification of messages. The old website used to have a flag up in the corner letting us know if there was a message waiting for us in our inbox. We want that back!

2. Scrolling through photos. Whenever you click on a member's photos, the first picture is of that member. But if you click through to the next picture, it gives you a random picture of some random person.

3. The blog posts on the home page are the same ones that have been there for weeks, even though the title says "Latest Member Blogs". Maybe only the "preferred" members of OH get home page status?

4. The mobile site is not functioning properly when you want to post a response on the message boards. It's impossible to choose a smiley (unless you only want it at the beginning of the message), pasting urls for pictures doesn't work, and the whole editing/typing interface is very cumbersome. I have to keep clicking in the response box three or four times -- it keeps kicking me out. (And yes, I made sure that I have the latest updated OS on my iPhone.)

It's great that you rolled out a new site, but I wish some of these things had been tested before the rollout. Or at the very least, addressed when they were first reported.

Please let us know when we can expect things to be working like they were before the rollout. Thanks so much!! :)

*DS with Dr. Ara Keshishian on 08/06/13* SW: 231 CW: 131 GW: 119 * Check out My YouTube Channel: AmysDSJourney *

   

Citizen Kim
on 12/8/13 8:32 am - Castle Rock, CO

^^^^^   THIS  ^^^^^^      I have sent at least 4 e-mails regarding the PM flag!!!!

Proud Feminist, Atheist, LGBT friend, and Democratic Socialist

Watson
on 12/8/13 12:54 pm
VSG on 06/08/10 with

Well said. There is still other stuff/things that still needs to be worked out on the new OH website.

Highest Weight: 565 pounds (around 1999), Highest BMI: 94

Pre-op Weight: 476.40 pounds (2 weeks before {05/25/2010} VSG surgery), Pre-op BMI: 79.3

Lowest Weight: 153.5 pounds (as of 07/10/2013), Lowest BMI: 25.5

Current Weight: 350.75546 pounds (351 lb 0 oz./159.1 kilograms (as of 04/22/2019), Current BMI: 58.3

Kate -True Brit
on 12/8/13 10:12 pm - UK

There is also an ipad issue, I cannot post photos on to OH direct from my ipad.  This is not an ipad issue as I can post to other web boards, 

Highest 290, Banded - 248   Lowest 139 (too thin!). Comfort zone 155-165.

Happily banded since May 2006.  Regain of 28lbs 2013-14.  ALL GONE!

But some has returned! Up to 175, argh! Off we go again,

   

Cicerogirl, The PhD
Version

on 12/10/13 1:43 pm - OH

Even with the previous OH software, it wasn't possible to post photos from an iPad. :(

Lora

14 years out; 190 pounds lost, 165 pound loss maintained

You don't drown by falling in the water. You drown by staying there.

Kate -True Brit
on 12/10/13 4:30 pm - UK
On December 10, 2013 at 9:43 PM Pacific Time, ****rogirl wrote:

Even with the previous OH software, it wasn't possible to post photos from an iPad. :(

Lora

No!  I just hoped it might have been one of the things that got sorted!

Highest 290, Banded - 248   Lowest 139 (too thin!). Comfort zone 155-165.

Happily banded since May 2006.  Regain of 28lbs 2013-14.  ALL GONE!

But some has returned! Up to 175, argh! Off we go again,

   

Member Services
on 12/8/13 10:13 pm - Irvine, CA

Thanks for your post and all of the items you've listed.  We've submitted these issues, and others, to our IT Team.  As with any launch, especially the one we just made that includes OH mobile-friendly, there are bugs and issues when the site goes into production.  We assure you that our IT Team is reviewing the issues that members have sent to us and fixing bugs as quickly as possible. 

Thanks,
Member Services Team

MyLady Heidi
on 12/10/13 6:30 pm

If they think this is bad they should go try the government health care site. lol

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