Open letter to OH.

Kate -True Brit
on 8/29/14 4:02 am - UK

Please, please, please will you get the notifications (lack of) issue sorted? It used to work perfectly.

If you started a thread, you got an e mail for every post; if you replied to a post, you got an e mail; if someone sent you a message you got an e mail. 

I know lots of people have told you about this and have, like me, got bland replies saying you were looking into it. 

I now get some notifications, perhaps a third of the ones I should be getting. This isn't an improvement on none at all because you start thinking the system is working again and so miss replies and messages.

i am not an IT expert. But if it worked once, and now it works sometimes, surely it is not beyond the wit of someone who IS an expert to sort it out?

Highest 290, Banded - 248   Lowest 139 (too thin!). Comfort zone 155-165.

Happily banded since May 2006.  Regain of 28lbs 2013-14.  ALL GONE!

But some has returned! Up to 175, argh! Off we go again,

   

Gwen M.
on 8/29/14 4:07 am
VSG on 03/13/14

Ditto everything Kate said.  

I'm getting the feeling that the OH tech team is unable to replicate this problem which is why they've been unable to fix it?  

VSG with Dr. Salameh - 3/13/2014
Diagnosed with Binge Eating Disorder and started Vyvanse - 7/22/2016
Reconstructive Surgeries with Dr. Michaels - 6/5/2017 (LBL & brachioplasty), 8/14/2017 (UBL & mastopexy), 11/6/2017 (medial leg lift)

Age 42 Height 5'4" HW 319 (1/3/2014) SW 293 (3/13/2014) CW 149 (7/16/2017)
Next Goal 145 - normal BMI | Total Weight Lost 170

TrendWeight | Food Blog (sort of functional) | Journal (down for maintenance)

Oxford Comma Hag
on 8/29/14 4:10 am

Please, OH Tech Team, fix the notifications!

I fight badgers with spoons.

National Suicide Prevention Lifeline: 800-273-8255

Suicidepreventionlifeline.org

Patm
on 8/29/14 6:12 am - Ontario, Canada
RNY on 01/20/12

We need the notifications to answer people. This is what keeps the forums going

  

 

 

 

Sparklekitty, Science-Loving Derby Hag
on 8/29/14 6:27 am
RNY on 08/05/19

Count me in, too! One in three is probably a good estimate for the notifications I receive, that's a LOT of posts for me to miss out on... and a lot of pageviews for OH sponsors, just sayin'...

Sparklekitty / Julie / Nerdy Little Secret (#42)
Roller derby - cycling - triathlon
VSG 2013, RNY conversion 2019 due to GERD. Trendweight here!

BettieLou
on 8/29/14 6:54 am

This site is supposed to send notifications? Well, that'd be nice.

Sincerely,

A Newbie Who Just Thought It Was A Sorta Crappy Forum

Kate -True Brit
on 8/29/14 6:58 am - UK

Worth checking in settings to make sure you have notifications turned on! But there have been problems for a few weeks. 

Highest 290, Banded - 248   Lowest 139 (too thin!). Comfort zone 155-165.

Happily banded since May 2006.  Regain of 28lbs 2013-14.  ALL GONE!

But some has returned! Up to 175, argh! Off we go again,

   

MsBatt
on 8/29/14 7:30 am

What mystifies me is that it's just some of us who don't get notifications. I am now getting notifications, sometimes.

BettieLou
on 8/29/14 8:07 am

Well, I got notified for this one. So that's something.

Member Services
on 8/29/14 9:08 am - Irvine, CA

Hi Kate and members,

We apologize for the delay in getting the notifications issue resolved.  We have advised our IT Team of the information in the posts on this thread.

Thank you for your patience.

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