Can you help me change my Ticker?

Corrie33
on 10/13/15 12:02 pm
RNY on 02/09/15

I updated my new weight on my Health Tracker, but it is not registering on my ticker after 2 days. What should I do?

Thanks!

GOAL REACHED! 170 lbs lost...

RNY: 2/9/15 (age 52), Ht-5'9" HW=304, SW=292, GW=155, LW=134, CW=147

Mo.1 -29lbs Mo.2 -18lbs Mo.3 -13lbs Mo.4 -11lbs Mo.5 - 14lbs Mo.6 - 10lbs Mo. 7 -11lbs Mo. 8 -9.4lbs

mschwab
on 10/13/15 12:16 pm
RNY on 11/21/14

It's a bug from the site upgrade. OH is aware and they are working on it.

 Height: 5'7".  HW: 299, Program starting weight: 290, SW: 238, CW 138 - 12 pounds under goal!  

     

Corrie33
on 10/13/15 12:32 pm
RNY on 02/09/15

Thanks, Mschwab - I kinda wondered if that's what it was. I appreciate the response.

GOAL REACHED! 170 lbs lost...

RNY: 2/9/15 (age 52), Ht-5'9" HW=304, SW=292, GW=155, LW=134, CW=147

Mo.1 -29lbs Mo.2 -18lbs Mo.3 -13lbs Mo.4 -11lbs Mo.5 - 14lbs Mo.6 - 10lbs Mo. 7 -11lbs Mo. 8 -9.4lbs

Kathy S.
on 10/13/15 12:38 pm - InTheBurbs, XX
RNY on 08/29/04 with

Hi Corrie33.

mschwabmschwab is correct. We have reported this to our IT Team. Thank you for your patience

Regards,

Kathy

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

Catek2652
on 10/14/15 3:47 am
RNY on 10/26/15

I'd like to find out how to make a ticker. I'm new here.

Cate K

Northern Neck, VA 5'4" 56 years old

Highest weight 245: 7/1/2015, RNY surgery on October 26th. Had multiple complications and follow up surgeries and stayed in hospital for 24 days. Goal weight is 140.

Kathy S.
on 10/26/15 8:10 am - InTheBurbs, XX
RNY on 08/29/04 with

Hi Catek2652,

There is an issue right now and our IT team is working on it. As soon as the problem is fixed I would be glad to assist you with creating a ticker. Here is a link to a tutorial showing you how for your review.

Regards,

Kathy

Member Services

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

melissasue1982
on 10/26/15 7:38 am
RNY on 04/06/15

Any news on this problem?

I know there are bigger problems, but not seeing that ticker move is wracking my nerves! lol

HW: 328 Program start weight: 309 SW:275.8 CW: 154.6 (12/14/16)

Kathy S.
on 10/26/15 8:12 am - InTheBurbs, XX
RNY on 08/29/04 with

Hi melissasue1982,

We are sorry for the delay, I know they are working on it. Let me ask for an update

Regards,

Kathy

Member Services

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

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