Can't see Health Tracker GRAPHIC chart

thethinme
on 12/25/17 4:13 pm, edited 12/25/17 4:19 pm - NY

I used to always come here to check my "Weight History" graphic feature, loved that feature.

For some reason in the past year I can't see it. I updated Adobe Flash Player which usually hide these features and still nothing. I also used different browsers and it doesn't show either.

Anyone know what's up?

 

SW 215=98 | GW 137=62 | CW: 116 lbs = 52.5 kg | 5'4 | lost: 99 lbs=45 kg | goal: 7-9 mo.

Kathy S.
on 12/26/17 3:11 pm - InTheBurbs, XX
RNY on 08/29/04 with

Hi

Let me check on it for you....

Kathy

Member Services

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

Kathy S.
on 12/27/17 9:36 am - InTheBurbs, XX
RNY on 08/29/04 with

I am not seeing it either, will open a ticket in IT. Can you send me a screen print of what you are seeing/not seeing and browser? Please send it to [email protected]

Thanks,

Kathy

Member Services

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

thethinme
on 1/29/18 3:24 pm - NY

Hi - so sorry for the delay. Hope you will see this. I will send it to you now, thank you so much!

 

SW 215=98 | GW 137=62 | CW: 116 lbs = 52.5 kg | 5'4 | lost: 99 lbs=45 kg | goal: 7-9 mo.

Kathy S.
on 1/29/18 3:27 pm, edited 1/29/18 7:27 am - InTheBurbs, XX
RNY on 08/29/04 with

Hi

Thanks for sending me what you are seeing or not....

Regards,

Kathy

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

thethinme
on 1/29/18 9:24 pm - NY

Thank YOU Kathy, for caring :) Hope the chart can come back, it was one of the best features!

 

SW 215=98 | GW 137=62 | CW: 116 lbs = 52.5 kg | 5'4 | lost: 99 lbs=45 kg | goal: 7-9 mo.

Kathy S.
on 1/30/18 10:30 am - InTheBurbs, XX
RNY on 08/29/04 with

Thank you for the email. I have reported this to our Tech Team and they will be researching the issue.

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

thethinme
on 8/22/20 10:31 am - NY

I've called out for this at least twice in the past 3 years.


It seems you guys will never fix it. It's sad as I have 10 years of saved data here and will probably have to find another app/website that can provide better graphics. This is ridiculous... this website is about weight yet you can't see graphics of weight loss or gain in it! WTH? Can't you guys do better?

are your programmers THAY bad? I use either Firefox or Safari and none of those show the graphic weights anymore. Is there someone else I can speak with, as in - the owner of the site? Board? Thanks.

 

SW 215=98 | GW 137=62 | CW: 116 lbs = 52.5 kg | 5'4 | lost: 99 lbs=45 kg | goal: 7-9 mo.

Member Services
on 8/24/20 8:51 am, edited 8/24/20 1:51 am - Irvine, CA

Hello. Your concern is very important to us. Can you share if the graph in the pink + button works for you or is it just the one in health tracker itself?

thethinme
on 4/19/21 1:17 pm - NY

Hi. Sorry for the delay.

It's the graph on health tracker. It's just doesn't show as it did a few years back. For me it makes the tracking kind of unusable and without purpose.

actually it's one of the main reasons I stopped coming to the site. I used to use it everyday.

I've complained before... Hope you can really fix it this time (?) Shouldn't be that difficult for programmers. It should show on Safari, Firefox and Chrome... at least.

 

SW 215=98 | GW 137=62 | CW: 116 lbs = 52.5 kg | 5'4 | lost: 99 lbs=45 kg | goal: 7-9 mo.

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