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Dispatchers Forum

    Dinka Doo’s Posts

    Topic: RE: Orlando Anyone
    Nah...hell, our state doesn't even want to pay to send us up to the state fair to dispatch! Oh, they push us to go, but they don't want to pay for gas or mileage or time on the clock to take the 4 hour drive. NOR let us have the time off to go to such functions. Heck, our 75th anniversary is coming up Aug 1st but I don't think anyone in dispatch will be there to celebrate. Dina
    Topic: RE: 2 weeks and counting...
    Brianna - I am so very sorry I didn't see this until now. Are you gone from the job already or did they find a last minute fix for you? How are you doing right now? I'm sorry I went AWOL, apparently along with everyone else. Please update when you can!!! Dina
    Topic: RE: hey everyone!!
    Hey Lexa - The board has been a little dead lately - no help from me there! As for what to eat, well, that's a lifelong struggle for a dispatcher, IMO. I think other than raw veggies when you want something real to eat, you can try those Steak Nuggets which are wonderful. Also, there are a few fast food items you can eat that aren't going to ruin it for you. Wendy's chili is low in fat and high in protein. You can get those Taco Bell border bowls "fresca" style (I believe that's what they call it). It's lower in calories as well. Most of the fast food places have good salads you can get as well. And let us not forget Costco. If you have one nearby, their roasted chicken makes a great lunch for days on end, and they have pre-made chicken caesar salads and dother such things you can take along. Now, I will keep some packaged dinners at work for when I can't get to the store or make my own lunch. Most of the Dinty Moore dinners are low in calories and don't have to be frozen or refrigerated. The main thing I try to avoid that I did a lot of in the past pre-surgery is snacking. I can fill up easier now, so there is no reason to have an all night nosh on crackers. Although I will admit that will happen on a rare occasion when I'm PMS'ing. When that hunger kicks in I try to recognize it right away and plan for healthier fare, but it doesn't always work that way. Hope some of that helps! Dina
    Topic: RE: 10 hr shifts???
    Hi Jill - We've been on 10 hour shifts predominantly for the last 10+ years. Our needs vary by shift, but we've been doing 4-10's from the time we had 10 or 12 dispatchers up to now when we have 21-22. Our shifts are as follows - Day shift: 6a-4p, 7a-5p, 8a-6p, 10a-8p Night shift: 4p-2a, 5p-3a, 6p-4a, 8p-6a We all work 4-10's and have 3 days off in a row. We have set days on and off and bid by seniority every 6 months, however we may go back to every 4 months again soon. In order to effectively cover our shifts, there are a few shifts that have 2 hr different start times. They try to make it only once in the week and make the last shift of that person's week one that starts 2 hours early so they have a longer weekend rather than shortened one. That is what they aim for but don't always accomplish. Generally we run a minimum of 5 dispatchers on one shift, but we have some days with 6 dispatchers and on the weekends 7. These taper off as the morning draws on, losing 2 usually at 2am, one at 3am and one at 4am, leaving 2 dispatchers from 4a-6a, then dayshift has 2 dispatchers from 6a-7a. Our shifts generally mimick that of the troopers so when they are scheduled on & off, we are scheduled to come on and off about the same times. We have also played with mixed shifts where most are 4-10's and a couple are 5-8's. No one seemed to like those shifts at all. With 4-10's you could work a day of your weekend almost every week and still feel like you got a weekend off. Hope that helps, let me know if you have further questions. Dina
    Topic: RE: New to forum..have a hiring process question for OSP dispatchers.
    PS: There is another Dina (McBride) from Oregon (Beaverton? Portland?) who saw Dr. Baltasar, and I also went out of the country for my surgery - saw Dr. Aguirre in Ensenada BC Mexico 2 years ago. I was very happy with my experience. Dina
    Topic: RE: New to forum..have a hiring process question for OSP dispatchers.
    Hi Tami! I can't believe I just happened to pop in and see your post. I'm running on empty right now so I hope I don't ramble. Up 23 hours...don't know why I do this to myself. LOL! To address the blowing your chance thing - state rules regarding responding on the interview invitation is pretty strict but you can just reapply and get back on I believe. Anyway, looks like that's not an issue now for you. Things happen and they take that into account. OSP is ALWAYS looking for more dispatchers. We have a couple openings in Central Point as well but they haven't called for the list yet. One thing I will say is that if you don't make it this time out, keep trying because once in a blue moon we'll get a few applicants that have a lot of experience, but it doesn't mean that we wouldn't want others as well. That happened here this last year. We had some great potentials that had no experience (we are down to hiring people as calltakers with no experience with the intent to train them as dispatchers once they are done training as calltakers...), but we had two seasoned 911 dispatchers that moved to the area who just blew those folks out of the water. But the next round of hiring we had 2 more with no experience we hired. So obviously with experience, you'll automatically have an advantage. The skills test - I believe Salem uses the same one we have. It's a dispatch simulator where you sit at a computer with headphones on and you will hear people giving descriptions of cars, people, events, etc, and you need to accurately log the information . It's pretty simple really but it tests your ability to take information and enter it out of order, jumping around the fields on the screen and taking notes on the pertinent information. Much like what we already do. I wouldn't sweat it really - if you are already a dispatcher you probably won't have a problem with it unless you don't work on a CAD system. Even still, it's not hard for those who don't use a CAD because it's more about your thinking process than typing skills. Of course, typing fast only helps. So do you dispatch at OSU then? We had a trooper just transfer down from Albany who's wife apparently worked there. I can't remember her name though....isn't that awful? If you are at OSU you must already be familiar with 12-code since you dispatch the campus troops, right? Of course, I'm making an assumption here. Yikes! I know I'm rambling now!!! ;) Anyway, I wish you all the best and if you have any questions feel free to email me. As for the rest of you fine dispatchers here on this board, I'm going to come back after I get some sleep and catch up. I've been away too long! I loved how this board was getting busy...we need to keep it up! Dina http://www.saveosp.org http://www.javajabbers.com
    Topic: RE: 911 Application
    Well, I kind of have a little different take on this. I started out dispatching at a small PD w/911 back in 1988. I was there for 2 years, took a break and started with state police in 91. First, I have to throw a disclaimer in there: I thought I would be bored working for OSP because I thought it would consist of traffic stops and nothing more. Yes, there are a lot of those, but it's so much more and I do love my job. Every dispatcher that works for us who worked in 911 before, whether a large or small center, all come back saying the same thing.....that they had no idea how busy we could get, nor the calibre of the calls having the same excitement level. As for small PD's, the one thing you need to remember is this: They may roll up the sidewalks at 9pm, but crap still happens at 2am. You may go a month or more between "good" calls, but when a big one happens, and if it is really a small department where you are the only one on duty, you will get nailed to the wall with chaos. One house fire garnered me juggling 3 phones and 4 radios simultaneously because we dispatched police, fire and public works....and all of them wanted attention NOW. As well as everyone and their dog calling 911. I don't say this, though, to scare you. Because there is one thing about this job that some people don't realize. If you are intrigued by it and think you'll like it, the chances are you will eat up all that chaos and get a huge adrenaline rush that will keep you coming back for more. It is GOOD to have feast and famine when you are a dispatcher because those quiet down times are when you get to recharge your batteries for the next wave that hits. For me, there was something inate in me that always made me wonder about the job. I had no clue what it entailed, but I thought I'd like it. I fell in love with the job right away. It was FUN, and I got paid for it. I loved getting all the crazy calls, being asked to think on my feet and challenging myself to perform under seemingly impossible cir****tances. I'm the kind of person who, when I decide to do something and someone tells me I can't do it, well, I will not only prove them wrong, but in a grand fashion. So this always satiated my desire to perform and triumph. The thing is, when you sit along, likely you will see a lot of computer screens (unless there is no CAD at that department), and you will wonder how you can keep it all straight. Just think of it like working on your computer and having several windows open. Each window - or screen - performs a separate function, and no, you don't have to stare at each one intensely ever moment. You eventually find your stride and these computers become an extension of you. So there is a fluidity with it in that sense. And if the crap hits the fan while you're sitting there, you may recoil and think you can't do it. Just remember that this is why there are training periods. You learn to function and your reflexes kick in when you have an idea of how to drive that car. Small departments (in our state at least) tend to give minimal training to dispatchers before they are kicked loose on their own. Having a minimal staff means they have to hurry to get people in there and sitting down, so like with me on my first job, I had 2 weeks of training and I was cut loose. Great when it's quiet, but when I got an mva where ems was asking for the jaws of life, I had no clue what they were talking about. I was frozen in fear because I didn't know what to do. So if you get the job and they hurry you through training, take those quiet times to read everything in the center and ask questions of anyone you can. Know who you can call in a pinch so they can walk you through it, and don't be afraid to tell another dispatch agency you may be working with that you are new and need some help. It's always better to let them in on what the deal is so they can help you through if they can rather than just letting them think that you're inept because your department can't find qualified employees. I always try to give dispatchers from other centers (especially small ones) a break when I talk to them because I remember all too well my 2 weeks of training and how I must have looked and sounded. And lastly, just know that you WILL make mistakes. And you may start off loving the job, but there is a period mid-training, or a few months in, where you think to yourself that you have to be nuts to think you can do this and you fear every call that comes in because you think it's going to require something beyond your skills. Remember this because it is a phase that I have seen every dispatcher I've worked with go through in their training. It's normal and you get over it. Just remember that common sense rules and if you don't know, ask. I've been at OSP for 14+ years now and there are still stupid little things I sometimes have to ask for insight on because I forgot or never encountered the situation before. There is no shame in asking if you don't know. That is different from not being able to retain basic information though. (I *don't* subscribe to the theory that there are no stupid questions. If I tell you the blue button labeled "intercom" is an intercom and I have to tell you that numerous times even though you've used it several times, I would say that is a stupid question.) At some point you learn to stop holding your breath and you are able to relax a little. And when you hit that point, that's when you really start loving your job. If you *like* that sort of thing like I do. I hope that helps a little. The job can be alternately boring as hell and busy as hell. But that's what I love about it. I like responding in the here and now, not to an inbox/outbox! Dina http://www.saveosp.org/
    Topic: RE: Save OSP
    A little plug here. I created a website www.saveosp.org and it is designed to try to get us dedicated funding. I won't go into hairy details here, but suffice it to say some bonehead legislators decided to fund a study to see if it wouldn't be best to eliminate the state police. I'm fed up and am determined to do something about it. If you could forward it on to all your LE and emergency service friends I'd appreciate it. Even though you all aren't in Oregon, the more attention this gets, the better! Dina
    Topic: RE: frustrated with work (rant/vent)
    I've been at my wits end many times with my job and the one thing I'm thankful for is that I've stuck it out because the good times far outweigh the bad. Not neccesarily in equal amounts of time but in that I love my job more now than I ever hated it. Because there was always a little vein of me loving my job even when I hated it. Sleep is one of those things I don't do well anymore regardless of what shift it is. I function better on nights though. I recommend trying to force yourself to stay up later for one. If you keep waking up at 10 or 11am, go to bed then and see if that doesn't work for you. Run your errands in the morning and stay up. Then see if you don't crash good with that later shift. Other than that, you can do what I do and that is psych yourself into it by saying "I can get by on 3 or 4 hours...I've done it before" and then catch up on the weekend. I know it's not the greatest, but over the years my body has gotten quite used to it. As for everyone else, I used to get wrapped up in all that and still do from time to time, but I discovered one key factor in my happiness and that was letting go of all the crap. I had to quit focusing on it and just started letting it slide and I ended up much happier. You know that saying about accepting what you cannot change....well, it's true. Sometimes you have to work to change things, but other times you can't. So you just focus on yourself and what is best for you and let all the other stuff be background noise. I know it is easier said than done. I've spent years learning it. But it does make a huge difference, and little steps to improve your center can make a big impact when you depersonalize it and not let yourself stress over it. Dina
    Topic: RE: Police Unit time checks?
    We do them every hour from the last time they spoke. There is a valid reason behind this other than checking up on your units. Many officers get into situations before they are able to advise dispatch, and you never know if one of those times they aren't going to be able to say anything. You never know also if they go off the road and are involved in an mva somewhere. Several years ago before our regional dispatch took over the duties of this station, one of our troopers was shot and killed while on a DUII stop. He went to give the passengers of the veh a ride and didn't pat him down well enough. He ended up being shot in the back of the head. He wasn't discovered until an employee of the mini mart went out and saw him slumped over the wheel. It had been I think between 30-60 minutes from the time of the incident when he was discovered. If he hadn't have been near the mini mart, it could have been all night if they didn't do status checks. His own actions compromised his safety because he didn't keep his dispatch (a trooper in the office) informed of what was going on, but that is why we have such guidelines....because we are supposed to worry about them when they think they are fine. In this case getting there any sooner wouldn't have saved his life, but in another scenario, it might. Dina
    Topic: RE: Wishing to be one of you
    Hi Luna! I see we both had Dr. Aguirre! I saw you over on the SOTB forum! My recommendation to you is to take your computer and open the Word processing program then turn on the TV and try to type everything as you hear it. Then try to make sense of what you are hearing and paraphrase it. Over time you may be able to weed through the junk and get to the meat of what is being said and be able to keep up as it is going on. I'm not sure what kind of testing they are doing where you are, but with the dispatch simulator we have a lot of it is being able to switch gears quickly and make decisions about what type of call is what. Then being able to cull pertinent information from a call and be able to relate that to the incident. Just keep trying and hopefully you'll get there. 85% isn't bad at all, so I'd say you should keep trying. If you have more specific questions, let us know! Dina
    Topic: RE: What did you do before....
    Oddly enough, I always thought it would be fun to be a dispatcher WAYYYY before I knew what one really was. I remember being 18 and asking one of the state police sgts if he needed a dispatcher locally. I was half kidding, but obviously there was an interest there. The bizarre thing there was that I ended up dispatching in a small town half way across the state and then ended up dispatching for state a few years after that and ended up dispatching that same sgt. The same sgt who also gave me my very first speeding ticket. It's such a small world! As for what I did before, basically office work and I hated it. Filing just killed me. I would let it pile up and just couldn't face the day to day paperwork. I was in heaven when I finally fell into dispatching. Dina
    Topic: RE: When good cops go bad
    This is just very sad to me. I don't know why they can't keep their wits about them sometimes. We had an officer with a similar situation only he was one of three involved with a cadet who was a minor at the time but is 21 now. She isn't cooperating as she doesn't want to pursue any charges, but the officers lost their jobs anyway. We also had another officer lose his job because he and a gal in one of the outlying offices apparently had sex in the office while on duty. What on earth possesses them? If you can't be "good" then why take such risks? I just don't get it. Thrill of getting caught maybe...who knows. Very disappointing though. Really makes you stop and think. Dina
    Topic: RE: Dating question
    Well, coffee & breakfast after work sounds like a date to me! I dunno, call me a romantic, but what's the harm in getting caught up in the romance? But then I'm an all or nothing kind of girl, so that is my "mode" coming out. If you're already seeing each other, you've already dipped your feet into those waters. What will be, will be, huh? I hope it's a great way to be, though!!!! Dina
    Topic: RE: Good morning ya'll...
    See - I don't check in near enough either. I'm just so tired so much of the time that when I'm checking email in the morning I fall asleep with the warm laptop on my lap! Yeesh! It has been very WET and rainy here, but snowy in other parts of the state that we dispatch for. And so it has been a crazy week...mostly busy but with a nice mellow evening here and there. We work 4-10's but I only had 1 day off last week and have 2 this week. Lotsa overtime all the sudden. But that's okay, my checks have been looking pretty happy. Normally I just take comp but lately I've been taking pay and it's been fun to use that on little Dina toys here and there. It was a VERY nice day today - warm and springy, but it's very windy tonight...but still warm. Another system is to hit tomorrow though, so it is short lived. ::sigh:: Dina
    Topic: RE: lymphedema
    Brianna - I have heard a little bit about Lymphedema in the past few years. Had a supervisor who had breast cancer and they took her lymph nodes out so she ended up with it in her arm. Also if you look at Amy Williams profile, you will learn a lot about it here: http://www.obesityhelp.com/morbidobesity/members/profile.php?N=W1029266563. She ended up getting it in her legs from falling and injuring herself when she didn't realize she had done so. She found physical therapy did help her though. I think from what I have read the actual problem of lymphedema isn't life threatening (I think!) and is more of an annoyance than anything. I know it can be serious like it was for Amy, but once you find out what it is, it can be worked around. I think compression bandages work well. I hope this isn't what you have, but if it is, then hopefully you'll find it is managable. The good news is you haven't had your lymph nodes out so maybe you'll regain some function whereas those who have had that done won't. Keep us posted and try not to sweat it too much. I know it's easier said than done, though, but I'm thinking positive for you!!! Dina
    Topic: RE: Dating question
    Well, all I can say is it depends on the people involved. I've found some common threads amongst cops and it seems to me the majority are married to nurses, dispatchers and stay at home moms. So of the first two it would seem they go for a like=like personality type mix. The latter seems a more submissive and traditional female role. As for working with someone you are dating, I have seen it happen in the past enough to feel pretty comfortable with it. I think it could be hard for folks who aren't well balanced though. And it could be hard to dispatch objectively during hot calls. I have also seen where one dispatcher I worked with who was dating (and ultimately married) a trooper transferred to our sister center and she had problems with catty comments from the other dispatchers about the trooper....knowing it would bother her. I think it could be exciting and fun and with those who have level heads, even long term and lasting. It just depends on the people involved. I told someone recently who was expressing concerns about dating someone they work with that I guess I feel like work is kind of the perfect place to meet your mate. You learn how they are with other people, you learn their work ethic and you get to see how they interact with their bosses and co-workers. I think this gives a good insight into who you are dealing with....moreso than with the average joe you meet in the grocery store picking out veggies in the produce isle. Certainly it's not a perfect rendering of who this person is off duty, but it's a better start than many people get. As for me, I married my boss....from back when I delivered pizzas. But the same rule applies....you learn more about people you work with and I kind of feel you have an advantage there at times. So, now the big question is: Are you considering dating one of your officers? Dina
    Topic: RE: I'll take vanity for $100....
    Thanks everyone! I had to play. My score is down to 6.5 now and it's slowing down. I had a friend on another board tell me to highlight the "money makers" and my score would go up at least a couple points. Ahhhhh, I'm not THAT into it. I am just having fun. I know if I vamped it up they'd vote higher, but I am a little old to play like that. And really, once you get past your 20's, doing that kind of thing has a distinct air of desperation. ;) I'm not "looking", so I guess I don't see the need. Still, it's fun to see how you rank even when you are fully clothed!!! Dina
    Topic: RE: checking in with new pics!!
    Sherri - I love the new pic. I love your hair! And I always love looking at the photo albums, so keep em coming! You are just doing so fantastic following the diet plan and I'm so proud of you. I know how hard it is, and boy, you are just sticking right in there. I know on those occasions where I was able to stick to it, it's like you get to a point where you can almost taste the success...that makes a huge difference in getting to goal. Just getting past that hump is the key. I'm so happy for you...you're doing so well!!! As for your baby, I can relate! My son will be 5 in June and it blows me away what a little man he is. Dina
    Topic: RE: Weekends off?????
    We bid shifts by seniority so being 2nd from the top of over 20 I can have pretty much any shift I like. Still I work graveyard with Thurs-Sat off and go to work Sun-Wed nights (4-10 shifts). I rather like this schedule, so I have stuck with it for quite some time. I hate dayshift and would rather sling burgers than work during daylight hours. I'm pretty sure I wouldn't like a rotating shift. I like knowing what my weekend is going to be several months from now without having to look at a calendar, and it makes it easier to sign up for overtime and schedule vacations. I see the purpose...gives everyone a chance for a weekend, but honestly, even if I only had Wed-Fri off, I would still rather have it set and know what I'm getting.... Dina
    Topic: RE: newbie
    Welcome Sarita! I'm almost a stones throw away from you. LOL - well, okay, maybe a little further. I'm in southern Oregon. I know how you feel about being in a small town. I started out dispatching in a small town much like you so I know how you feel about revealing too much. I struggle with it even now, but hell, my life is pretty much an open book at this point so I guess I have passed the point of caring. I loved working in a smaller center, but now that I am with state police I am pretty happy too. I do like the busier atmosphere, but we still have our down time. So is your area floating away too? I think we're on the downswing with the weather though....at least I hope so. When you dispatch a large geographical area it starts to wear on you with road closures and fatals and all. Nice to have you here and I look forward to getting to know you! Dina
    Topic: RE: Medicine duration
    Yeah, I've noticed this as well. I suppose it's because some of it passes through without being dissolved by the time it hits a spot where it's not effective anymore. You might try the Tylenol that is quick acting. Gosh - if I can't remember the name. It's a faster acting, so it has to dissolve quicker. Also Excedrine Quick tabs are acetominophen as well (no aspirin) and they dissolve in your mouth. Other than that, you can try kids' meds that are chewable or liquid. I wouldn't try the sugary liquids right after surgery, but I can handle that much sugar now so it wouldn't be an issue. Sorry you are feeling lousy. I can certainly empathize....been battling crap all winter!!! Dina
    Topic: RE: ALMOST hit my mini goal
    Brianna - CONGRATULATIONS! I know that 1 lb can be so aggrivating, but seriously - you're there already. 1 lb is essentially an Exlax away. You're doing just fantastic and things will only get better. As for the century club card, email htmlhelp@obesityhelp.com and they can get one going for you. I can make one for you, but you probably should go through them so they can keep track and upload it. I am an inactive volunteer with the team, so I'd be better off just sending you through them. Dina
    Topic: RE: I'll take vanity for $100....
    Someone on my surgery date message board posted a link to Hot or Not and you know, I just couldn't resist. I had to see what everyone thought of me. A lesson in both humility and vanity all wrapped into one tidy little website. Okay, so I will never measure up to the chicky babes who are posing their asses off (literally) but so far I'm not doing as bad as I thought. So far of 599 votes I have a 7.4 rating. Hey - it's better than what I thought I'd get. Here is my link if you want to look: http://hotornot.com/r/?eid=AMKUHLH-BDF. As the friend who posted this said: a couple of years ago I wouldn't even dream of posting my picture on one of these things. Amazing what a little time and a gastric bypass will do for ya. Dina
    Topic: RE: Where is everyone???????????
    Here I am...bringing up the rear! Things have been crazy at work lately with the flooding and fatals all over the place. Good news is that I got my overtime check from December and I didn't realize I worked quite that much, but WHOOHOO, that is going to put a dent in my credit card!!! Dina