Post Date 2/24/10 10:01 pm
Topic: RE: Denied for revision to DS
I suggest calling your insurance company and asking what it means. "Non-compliant," in medical terms, generally means a patient didn't do what the doctor told them to do. It would suggest you didn't follow the diet you got from your doctor or dietician or that you didn't keep appointments for fills or something like that. If that is what they are saying, you can appeal that and provide documentation that you did those things. Things like copies of any food logs you kept, records from meetings with your dietician where you discussed your diet, records showing when you got fills, etc.
If they are calling you non-compliant just because you didn't lose weight, well, if you did everything you were supposed to do and still didn't lose weight, that's not your fault. And duh, the fact that you didn't lose weight is why you need the revision. If they are saying the fact that you didn't lose weight means you were non-compliant, I would suggest appealing and providing them with the same documentation mentioned above to show that you were in fact compliant but the band just didn't work for you.
Kelly