I used BeLiteWeight august 2007 for lap band. Joyce was my personal facilitator and she was great. We corresponded for several weeks via emails and phone calls. She always responded within an hour. Once I decided to go with them, I was emailed the forms. I filled them out, gave my surgery date I wanted, made my deposit of $500 and scheduled my trip. Once at the airport in San Diego, the shuttle picked me and my Mom up. The shuttle was 1/2 late getting there which ended up being the only bad thing about this entire adventure. We got across the border with no problem, I had a passport already. The surgeon at the Hospital of Angels, met us in the lobby, thanked us for coming to Tiajuana for our surgery. Blood work was done, xrays and then to our rooms we went. I was questioned by the anesthelogist who wrote everything down. Unlike here in the U.S., I was NOT asked repeatedly the same questions by different staff. My room was like none here in the states. The mattress was a good 9 inches thick, tv, daybed for my Mom, impressively large slate tile and glass shower. The room was cleaned twice a day and the entire place was polished clean! The BeLiteWeight facilitator in the area, BeeBee, came for a visit after my surgery. She took us out into the town, knowing the areas to go for some shopping, as walking was key. There is always someone to hold your hand and guide thru this experience. When looking around for a lapband surgeon, I wanted someone I could call and ask questions immediately. I phoned area doctors offices and asked if I had a concern after the surgery, would I beable to speak with my surgeon? The response was, his nurse would call me back when she could. I got this answer 3 times which to me was not acceptable. BeLiteWeight is a wonderful way to go. Any questions, please email me!