FINALLY - got a surgery date (Thursday, Sept. 13). Of course, I had to call them to find out what it was. I talked to them last week (after I
and they told me I was approved by my insurance. They were like, "Oh, yeah, by the way, your insurance approved your surgery." Okay. So when is my surgery? "Well, we'll call you when we know for sure, but it'll probably be the second week of September."
Fast forward to one week later (it's now 3 weeks until tentative surgery date), and I haven't heard anything, so I call again. "Let me check. Okay, your surgery will be Sept. 13." Me: Okay, what do I do next? Them: "We'll call you with instructions, you'll come in and get pre-op diet, shakes, yada, yada." So, the pre-op diet starts two weeks before surgery (Aug. 30), and what do you want to bet I have to call them on Sept. 29???
In looking back over my notes - I've kept notes of all phone calls, actions I've taken to get this thing done - they've called me ONE TIME
since my consult on Feb. 24!!! Am I crazy, or is this just a little ridiculous??? Every step of the way, I've had to assert myself to get anything done. I don't mind being assertive, because it's to my benefit to do so, but when people tell me they'll call me back, and DON'T CALL ME BACK, it really gets under my skin, ya know?
Okay, my rant is over. I'M APPROVED! I HAVE A DATE! IT'S REALLY GOING TO HAPPEN!!!