Okay so, after weeks of waiting, I finally get a surgeon consultatation date. I show up and to my dismay, upon going through my paperwork, I have a letter of recommendation of WLS from my PCP but not my approripiate referral. So the front office desk, despite the detailed letter from my doctor along with all insurance verfication stuff, sleep study, lab work, etc. they stonewall me----and they weren't very friendly. Though I had to make another appointment, the insurance coordinator who knew I was upset proceeded with the insurance information stuff in detail. I have United Healthcare and apart of my plan is the 6 month nutrition visits, which makes no sense at all. I'm really pissed about having to wait this long when everything can be done within a couple of weeks. When I expressed my dissapointment I was told in a rather condescending manner that the purpose for the visits is to help me learn how to adjust to my new eating habits. She said "It doesn't make sense to have the surgery and not know how to change your eating habit's"....Strike 1---who considers any type of WLS without the recognition of the complete overhaul of nutrition!!!!!!!!
Strike 2----my mom who also meant with the same surgeon for WLS was simply given a slip of paper that was entilted diet plan. The nutriontionist in cavalier fashion told her she could follow it if she wanted but not a requirement---she thanked her and told her she would see her next month.
WTH.......What is the purpose again of waiting 6 months again???? There's something in my policy about 2 diet programs for 3 months but no one seems to be able to give me info about that in my plan, because everyone keeps pushing the 6 months.......
I really want to get around this....Help!!! My consult is tomorrow.