ObesityHelp

Well, after all this time, they denied the WLS due to my dr. not listing my weight for 2006, 2007, and 2008.  So, I had to contact my PCP to get the information.  I contacted him and was told it might take him a week to get the letter ready.  Well, I don't have a week and told them everyday.  I called him everyday until finally they said they had it ready on Thursday.  I went and got it during lunch and went straight to work, scanned it, email it to Dr. Weavers insurance  and faxed it as well.  Then called her until she received a readable copy.  yeah, she has it and will resend everything back to Cigna for re-evaluation.  I will followup with Cigna on Monday to make sure they have it.  I hope within the next 2 weeks I hear APPROVED.

Boy, do you have to stay on your insurance company.  My paperwork was submitted to Cigna on 1/08/09.  I contacted Cigna myself about 10 days later to make sure they received it and how the progress was going.  They told me that they received the faxed information on 1/09/09 and that it would take about 10 business days to get a response.  So I waited about 7 more days and contacted the Dr's office.  They had not heard anything and stated that they would check on it.  Today I finally received the information from the Dr's office that Cigna had put the paperwork in the wrong dept. So it had been sitting on the wrong persons  desk all this time.  They put it to the right person with Urgent on it so we should hear something by next Friday.  We will see.