- HEALTH TRACKER
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I had my first appointment with Dr. Johnell on July 11, 2005. My first impression of him was kinda like he wasn't that interested in me or what I said but just scamming over the paperwork and asking me if I understood. And then that was it. It did not get personal or anything like that. When I tried to tell him something personal he just looked at his paper and proceeded with his work. I found him to be a very nice Doctor but out of touch with me on a personal level. It seemed as though he was in a hurry and needed to dismiss me right away. But like I said....he was very nice. I have not had another appointment with him since then, so I can not tell you that my impression of him has changed. His office staff is very sweet and kind. I like them a lot. Except...trying to get a call back from them is nearly impossible. I called with a question and left it on the answering machine the day before and did not get a call back. I had to call them. Also..I the first time I had an appointment with their office, I showed up for my appointment and they told me that they where not sure if they were going to be able to see me because they were not sure if they took my insurance any longer. They had a whole month to call me before my appointment and tell me that. Their office is 2 hours away from me. They could have even called me that morning! But they waited until I got to their office and walked up to the front desk to tell me! Needless to say..I was seen anyway. And I still don't know if they are going to take my insurance! LOL But......the office staff was really nice! Their nurse Carol is really nice but kinda cold until you break through her wall.
But other then that.....everyone was really nice and considerate!! There was a few times after my appointment that they called me with questions that I had already answered on all the paperwork I filled out. I told them that they should already have that and that I put it all in the paperwork and they said that they didn't have it! That irritated me!! So I had to go through all the work of getting that information to them all over again! geesh!! As far as I have read I hear that they have a good after program. I am not to that step yet, so we will see. I will keep you all updated. I had my Behavioural Evaluation on August 2, 2005, almost a month ago...with Dr. Howard. I had to pay $375.00 out of my own pocket. He told me that after the evaluation that day he was going to send a letter in the mail to me, stating whether or not if he approves of me going through the surgery and if he requests me seeing him again after the surgery. Well it is now going on a month and I have not received that letter. It says in the office paperwork that they give you, not to call them to see about the progress of the insurance but they will call you. So here I sit about a month later and have not received a call. I kinda feel as though I have been left out in the wind with no info on what is going on! So I called them! And they said that my letter of approval has been sent in to my insurance. I tell ya, my insurance is giving me headaches on this! They are asking me to just through many loops! And I have been! And they still have not answered the letter of approval! I would overall rate Dr. Johnell's office.......on a scale of 1-10.......Ten being the highest....a 6 for now. I will rate them later after I have had the chance to deal with them more. The 6 is for their kindness. I can not rate Dr. Johnell's surgical competence or bedside manner yet. I will let you know when I get to that point.
September 8th, 2005.....2 months after I seen Dr. Johnell I spoke with Joey, one of his staff memebers that deals with the insurance. she told me that Dr. Johnell does not take my insurance and she does not know how I slipped through the cracks and that I would have to find another Doctor. So I am back to square one!! Here I go again!! So I called Dr. Jonathan A. Shoen's office and they told me that in order to make an appointment with them I would have to get a refferal from my insurance. So, I called my insurance and they told me that I have to get a referal from my primary doctor and have them submitted to them (the insurance company) and then they would know within 48 hours if I have a referal. So........ I called my primary Doctor and requested for a referal to be sent to my insurance company so the can you me a referal to see Doctor Schoen!! Talk about jumping through hoops!! geesh!! All I can say is.........here we go again!! Dr. Johnell's office had two months to tell me this news!!
I now have a new Surgeon!! I have picked Dr. Schoen!! I had an consult appointment with Dr. Schoen's office yesterday September 29, 2005 and I love them all!! I did not get to meet with Dr. Schoen because he was in an emergancy surgery! But I did get to meet Abby, Wendy, Kelly and Christine!! They are all just angels!! I love them all so much!! What wonderful people they are!! I look forward to seeing them again!! Abby was a doll!! Wendy was just way too kewl!! Kelly is a gift sent from up above!! and Christine is very kind!! Anyway.........the good news is that they went through all of my records and seen that I had been seeing Dr. Johnell for a while and everything was done that needed to get done except for the nutrition class! So they went ahead and scheduled my surgery!! WHOO HOO!! I am so excited!! I go to my nutrition class (that Kelly runs) on October the 16th at 12:00 pm - 4:45 pm!! I am so excited about this class!! Then I have my pre-op appointment on Nov. 1st, 2005! My surgery is NOVEMBER 14, 2005 @ 10:30am!! Please keep me in your prays! I know that God granted this to happen!! Thank you Lord!! I will be back here to update after my Nutrition class and the everything else!!
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