You know, I think this would be a lot easier with a GPS.  You know those things in newer cars!  They tell you what road to turn on, how to get to your favorite restaurant, and my personal favorite…”Please make a U-Turn”, right in the middle of the interstate!  Sometimes technology is too smart!  

I think I need a GPS for the insurance system.  As you know, I have just finished my 6 month diet.  My 6 month files were to be faxed on  9/15.  Guess what?  That’s right, it was not done!  I called Centennial, where I am having surgery, on 9/21, to find out they did not have my files.  Here I go, calling my PCP, preparing to unload!  The girl in medical records was super kind and completed the task with in an hour.  Now that’s service with a smile!

On Monday 9/24, I found out my file had been transferred to another financial person.  At least she had my 6 month files!  YEAH!  Yep, here it comes…another roadblock.  It seems I have to have a surgical consult, along with my nutritional eval, before things may be submitted to insurance.  UGH!!!!  I am going to my nutritional evaluation this morning, and can’t get into my surgical consult till Mon. 10/8.  Hurry up and wait!  Seems like the story of my life!

If anyone finds a GPS for insurance companies, please giv3 me a shout!

 
Have a great week!