I received a call from Tina Dr. Spaw's Insurance Specialist, who called to check on me to see how things are going with start process.(to see how far i've gotten with pysch consult, doctor's letter, schedule weight loss progam, etc....) I told her that she should already gotten a approval letter from my doctor and I need to do my pysh consut and weight loss program. She also inform me to schedule myself for the weight loss program because at first she said they would take care of all the arrangement for the program. So, now i need to call Sandy Moody the weight loss care coordinator.