"I first met Dr. Vanak at my initial consultation. He was very friendly and professional. He went over the surgery in great detail with me, and answered all of my questions. I had visited two other surgeons, and after I met with Dr. Vanak and the staff, I knew this is where I wanted to have surgery. The initial consult was 2 hours long, and I met with a nurse, then the doctor, then the nutritionist and finally a counselor. The nutritionist was very friendly and informative. The counselor is someone who has already had the surgery, and that was very helpful. After searching for a doctor and facility I'm comfortable with, I feel I've found it here. They have started a support group, which is very nice. Their aftercare is very extensive, and they stress to call them with any questions or concerns.Also, I was scheduled for surgery Dec. 2nd, and I'm supposed to go away in January. I was a little concerned with the time frame, so Dr. Vanak and the staff rearranged their schedule to change my date to Nov. 11th! So far I would definitely rate them a 10."