"When I first met Dr. Chang, he was very serious and didn't sugar coat anything. He told me exactly what I had to do to be successful. He put a lot of emphasis on the importance of lifestyle change along with the surgery. Over time I learned that following his instructions would lead to greater success. As I've gotten to know him better, he's not always so serious, and smiles a lot more!! I actually enjoy visiting his office. Even though I know he's always busy, I never feel rushed, and he always takes time to answer my questions... even if they're silly. His office staff is wonderful. His nurse Jennifer, and Ron his PA always make me feel like family. I have never left his office without a smile on my face. Any future patients of Dr. Chang's should know that they are in great hands. He stresses the fact that surgery is just a tool, and diet and exercise are just as important. However, if you don't follow his instructions, he will voice his opinion. This was a little intimidating at first, but I now know that my success means as much to him as it does to me. Overall I would rate him a 10. He has always made me feel like I am the most important patient to him at that time. I even called him away from his office picnic when I had a problem, and he acted as if it was no big deal."
