"#1: I had to pay for consultation. This was before I could get even the most basic of answers--like total cost. Additionally, the other surgeon I saw did not charge for a consult.
#2: I came from out of state for my consultation and we waited 1 1/2 hours. Not happy with that.
#3: Dr. Stewart was warm and knowledgeable.
#4: Had to pay for ugi and bloodwork.
#5: When it came time to schedule, I was going to have to wait a while and have it separately from my sister. Leah talked to Dr. Stewart and he agreed to add another surgery on the same date as my sister's--a whole month earlier!
#6: Surgery went very well.
#7: I had made it very clear from the beginning that I was out of state and may be unable to schedule follow-up visits. So when I called to get more information about what I should be doing, the response was "well you need to come to your post-op." I explained that was impossible and still got very little information. So I guess I'm on my own from here on out.
#8: 2 weeks after surgery I receive a bill for about $500 from the day of surgery. We have paid everything--they did nothing "weird" in surgery. We paid Dr. Stewart and the hospital in full which was supposed to cover every normal event. Come to find out it's for pathology and something else--which is required. So why wasn't this tallied with the bill?
BOTTOM LINE: 10 months out I can tell you that Dr. Stewart is a tremendous surgeon. However, do be aware of the hoops you need to jump through and be your own advocate because the office staff doesn't help much. Also, know that there are some "hidden" costs so be prepared for that. I believe Dr. Stewart did a great job, I had a very easy recovery, and at 10 months out I'm very happy.
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