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Avera McKennan
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
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View other hospitals in South Dakota where bariatric surgery is performed.
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Number of Contributors: 28
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Angie S. (Posted on August 5, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This was the hospital where my surgeon works. This is also the hospital where my daughter was born |
| Competitors: |
I have had several surgeries and this hospital is by far the best I've ever been in. |
| Posted by: |
Paula S. (Posted on May 10, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I work for them. |
| Competitors: |
above average |
| Posted by: |
Lisa S. (Posted on April 21, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Tanya R. (Posted on August 12, 2007) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
N/A |
| How Selected:
| This is the hospital that my doctor is associated with. |
| Posted by: |
Pam H. (Posted on July 27, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I had stayed at this hospital before, many years ago. My sister had surgery here and they were awesome. |
| Competitors: |
Both hospitals in our area are awesome. |
| Comments: |
What a wonderful stay! I had such awesome nurses, very understanding and very helpful. |
| Posted by: |
Chris N. (Posted on May 18, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| Got stuck with it, surgeons office is in the building. |
| Competitors: |
It'll work in an emergency, but any planned care I would plan for elsewhere. |
| Comments: |
The hospital itself is very well kept. It's nursing staff unfortunately was very unacceptable. Now that doesn't mean EVERY nurse there is horrible, but my experience was 2 out of the 5 I had over the 3 days I was there were very useless, unacceptably unprofessional individuals. I would never be a patient there under free will again. |
| Posted by: |
Patrick D. (Posted on September 4, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital my surgeon uses for Bariatric surgery. |
| Competitors: |
This hospital is excellent. |
| Comments: |
I entered Avera McKennan weighing 1072 lbs, and they seemed to be prepared for every eventuality. The thing that concerns me about this and other hospitals is that they initially refused to admit me for "liability issues." Even Supermorbidly Obese patients deserve to have medical care, and hospitals who are going to have a bariatric unit should admit every patient that desperately needs care. Dr. Harris's office negotiated on ky behalf and got me in, but that shouldn't have been necessary. |
| Posted by: |
Bonnie M. (Posted on June 27, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| My family always uses this hospital AND, it's set up for WLS. |
| Competitors: |
MUCH better |
| Comments: |
Very caring and helpful--pre and post . |
| Posted by: |
Rhonda R. (Posted on May 12, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| I choose this hospital because of its great reputation and the surgeons affiliates. |
| Comments: |
The hospital was difficult in dealing with pre-admissions. They gave me two days to come up with a sizable amount of money. |
| Posted by: |
Donna H. (Posted on April 2, 2005) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| This was the hospital my surgeon used. |
| Competitors: |
I had a much better experience with Sioux Valley several years ago. |
| Posted by: |
L R. (Posted on August 28, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Poor |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| Our doctor is affliated with Avera McKennan. We had both our children here and had a great experience with both. |
| Competitors: |
This hospital rates fairly equal to other hospitals I have stayed at. |
| Comments: |
I am still a big fan of Avera McKennan. I appreciate their Catholic background. I do however feel they need to work on a few things. |
| Posted by: |
Hanna G. (Posted on April 18, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| This is the hospital that I was transfered to from Madison Hospital. |
| Competitors: |
McKennan was wonderful I think if I hadnt been there and had the Dr's that I had to deal with my complications, I wouldnt be here today. |
| Comments: |
I was there for a long time! In the ICU I dont remember much, then I was moved to another room that was very noisy because it was right next to the nurses station and had only curtains for walls! I was eventually moved to a room with real walls and a door and that was much better for rest. Most of the nurses were excellent! |
| Posted by: |
Janell M. (Posted on April 15, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It is the hospital that my surgen used. |
| Competitors: |
excellent |
| Comments: |
It was noisey where I was. I was close to the nurses station. Once they shut my door then it was much better. |
| Posted by: |
T S. (Posted on December 23, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| My surgeon is affiliated with this hospital |
| Comments: |
Registration will a snap! The entire hospital staff was warm and friendly. This was the best hospital experience I have ever had in my lifetime!!! |
| Posted by: |
Leah S. (Posted on October 25, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I have always had great care at Avera McKennan. Both my c-sections were done there. The staff goes above & beyond the normal to see to your needs. |
| Competitors: |
I've never been elsewhere. |
| Comments: |
The nurses were great. I had the best care possible. They were fun to be around. Very professional but also very friendly. The hospital was clean & very quiet at night, restful. |
| Posted by: |
Jennifer C. (Posted on October 22, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is where my surgeon does all his surgeries. |
| Competitors: |
I would say it is above average. |
| Comments: |
The staff did an excellent job on caring for me, but the hospital did not have enough rooms available at the time of my surgery, so I had to share a room. |
| Posted by: |
Sarah D. (Posted on August 30, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It was the one that my surgeon works
out of primarily. |
| Competitors: |
Better than the other! |
| Comments: |
Most of the staff was very nice and responsive. One of the nurses had the
personality of a tree stump. |
| Posted by: |
Janelle H. (Posted on July 28, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| This is the hospital my surgeon practiced out of |
| Competitors: |
I was in the Sioux Valley Trauma Center a year ago after a serious car accident. I knew I would never go back there again! |
| Posted by: |
Kate T. (Posted on June 3, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| McKennan is the only hospital my surgeon uses for this procedure. |
| Comments: |
I was very happy with the care I got at Avera McKennan. The nurses were all extremely kind and caring. The room was awesome. I would highly recommend this hospital. |
| Posted by: |
Lisa V. (Posted on May 15, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeons primary hospital. |
| Competitors: |
Much better than the other hospital here. You aren't treated like a number! |
| Comments: |
Overall the hospital was excellent. The only problem I had was with one specific nurse, any time I had to use my call light she would ask over the room's intercom (which was across the room) what I needed instead of coming to my room. |
| Posted by: |
Teresa S. (Posted on May 4, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| First of all, this is the hospital that my surgeon, Dr. Harris offices out of. Secondly, I gave birth to my son, via C-Section back in Oct. 2002, and I was well taken care of then as well. I LOVE this hospital and its staff....WOW!!!! |
| Competitors: |
Compared to my local hospitals here in SW Minnesota, it just seems like the staff at Avera McKennan are much better prepared for any major emergency situations. There aren't even specialist available in my nearby surrounding areas. |
| Comments: |
Avera McKennan is by far THE VERY BEST hospital I am aware of to date! I give my complete and utter trust with my life to them. They ALL, for the most part, seem to actually CARE about patients........What else can one ask for? *smiles* |
| Posted by: |
Hilary P. (Posted on April 30, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| It is the hosp my surgeon uses. |
| Competitors: |
I would say Avera McKennan is superior to most hospitals in the area. |
| Comments: |
There were several times that I thought I was doing things that I shouldn't have to do because there weren't any nurses around ie plugging my IV pump back into the outlet and some hygiene things that I probably should have had someone there observing me to make sure I was ok. I think that hospitals are so short staffed in general, that I got the best care that they could provide under the circumstances. Everyone there was very caring and supportive.
Since it is a catholic hosp, I appreciated the christian centered atmosphere too. |
| Posted by: |
Tad (Posted on April 2, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| Posted by: |
Deactivated Member (Posted on February 12, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| THIS IS WHERE MY SURGEON DOES HIS SURGERIES. |
| Comments: |
THE NURSES WHERE ALL PRETTY NICE. BUT, I NEVER SAW THEM. THEY ARE TOO BUSY. MY HUSBAND WAS THE ONE HELPING ME WITH EVERYTHING. HE FELT LIKE HE COULDN'T EVEN LEAVE TO EAT. I HAD TO GO TO XRAY ONE DAY WITH BLOOD RUNNING DOWN MY LEGS. BECAUSE, THEY ARE TOO BUSY TO EVEN HELP YOU TAKE CARE OF THAT PERSONAL STUFF. AND I WAS IN NO SHAPE TO TAKE CARE OF IT MYSELF YET. XRAY WAS VERY NICE ABOUT IT THOUGH. I HAD SOME COMPLICATIONS AND THE PA THAT WORKS WITH DR. HARRIS DIDN'T THINK IT WAS ANYTHING. THE NURSE FINALLY WENT OVER HIS HEAD AND CALLED DR. HARRIS. THERE WAS SOMETHING WRONG. MY POTASSIUM WAS REALLY LOW. |
| Posted by: |
Charles B. (Posted on November 1, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| The Hospital that my Surgeon uses and is Cheif of Trauma at. |
| Competitors: |
On an Equal footing. Some pluses here some at other hospital. |
| Comments: |
I was very Happy with this hospital and they were very supportive. I did notice that some of the nursing staff knew as little about care after the procedure as me, but they were very pleasant and help me find the answers. Most were knowledgable. Also the food seemed to arrive in varing quantities and seemed a little inconsistant. I am very Happy overall though and suspect these minor complaints would happen elsewhere as well. |
| Posted by: |
Bev J. (Posted on July 2, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is the primary hospital my surgeon uses, but it is also recognized as a Magnet facility- one awarded for excellence in nursing care |
| Competitors: |
We have two good facilities here, but this one had all private rooms |
| Comments: |
I had excellent care, had a "bari" bed that made it easy to get up 2 hours after surgery, the hospital is remodeling three room to be just for "bari" patients |
| Posted by: |
Ammy T. (Posted on June 1, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| Most of my famliy works for some part of the hospital. |
| Competitors: |
I have only ever used this hosptial |
| Comments: |
I was very disappointed in the care the nurses gave me. Any time that I hit my call button, I waited a minimum of 20 minutes for someone to see what I needed. When they did come in they made me feel bad for bothering them. |
| Posted by: |
Linda B. (Posted on March 7, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I have always been to McKennan with any type of hospital stay. I love it there! |
| Competitors: |
They are friendly and very helpful |
| Comments: |
I love McKennan they have a wonderful staff there and I feel very comfortable there. |
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