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Buffalo General Hospital
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in New York where bariatric surgery is performed.
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Number of Contributors: 18
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Marlene E. (Posted on May 3, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was the only hospital my surgeon performs his lap band surgeries at. |
| Competitors: |
I feel the Kaleida system in Buffalo is superior to other local hospitals |
| Comments: |
I felt great about my stay at BGH. The only reason I gave the quite question a "Poor" rating was mainly due to my roommate. After Weight loss surgery, patients go to the heart monitoring floor. So, we are not just with other people who have undergone weight loss surgery. She was an eldery woman who was not nice to the staff & she was half deaf. So, the staff had to yell inorder for the patient to hear them. And she was constantly calling the nursing staff. So, because of her, I didn't exactly have a restful stay. However, that really wasn't BGH's fault. I was only in the hospital overnight, but I found the staff was fine. It was one of those situations where if you smiled at them, said please and thank you, and did what they asked of you, they were great. I had no problem getting someone to answer my call button and they were very prompt when I asked for pain meds. |
| Posted by: |
Donna H. (Posted on February 6, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I am an employee of Kaleida Health and found the Comprehensive Weight Loss Center on the internet |
| Competitors: |
BGH is top notch and I feel a far superior hospital to those in the general area that do not belong to the Kaleida Group. |
| Comments: |
I had excellent care, from the Valet parking, to the Tuxedo'ed gentleman who greeted me and took me and my family to my pre-op area, to the nurses who processed me and the surgery team that transported me and to the excellent anesthesia doctor and nurses who prepped me. I was asleep before I ever hit the surgical suite!! I was returned to my room within 2 hrs and reunited with my family. I was up walking at 6pm that night, pain meds came whenever I called and promptly I might add. What an overall great experience. Of course my surgeon is the BEST!! |
| Posted by: |
Yanire H. (Posted on June 12, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Was my Insurance |
| Competitors: |
N/A |
| Posted by: |
Erin A. (Posted on November 8, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
N/A |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
N/A |
| Parking: |
Excellent |
| How Selected:
| The surgeon I selected is located here. |
| Competitors: |
I have never beenin a USA hospital before... compared to the ones I know of in Canada it is like a hotel! Although I have only been there for pre appointments at this time... will update more with my WLS. |
| Posted by: |
Kathleen P. (Posted on October 20, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| My surgeons office is located in the hospital |
| Competitors: |
No comment |
| Comments: |
The operation went well, My surgeon is very qualified and I felt blessed to have him. The nursing staff were NOT attentive and seemed uncaring & rude.With exception to my night nurse .But that was when I was sleeping and did not need to much assistance.But when I did need her she was very freindly and attentive. |
| Posted by: |
Connie K. (Posted on October 4, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Insurance company would only okay this physician. |
| Competitors: |
excellent |
| Comments: |
Staff extremely friendly and caring |
| Posted by: |
Moira W. (Posted on September 11, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I am employed there, also the program was recommended to me by a previous patient. |
| Competitors: |
better than most in the area. |
| Comments: |
I found the staff very responsive and pleasant. They have valet parking which is great for visitors and for any testing I needed done-I didn't have to walk far post op. There testing, ie: x-rays etc., were done quickly and efficiently. Overall I was pleasantly surprised and pleased with my care at BGH. |
| Posted by: |
Antoinette V. (Posted on June 6, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital that my Doctor works out of. |
| Competitors: |
They were extremely courteous and caring. |
| Comments: |
The staff at the hospital was wonderrful, the nurses were very caring and never made you wait for any thing. I would reccomend them to everyone. God Bless all of the staff for all of thier patience and compassion. |
| Posted by: |
Candy W. (Posted on May 24, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Excellent |
| How Selected:
| This is the hospital that my surgeon used. |
| Competitors: |
Average |
| Comments: |
I was placed on a telemetry unit post op for two days. The nurse the first day was excellent, considerate, helpful. The second day the nurse was impatient and rude. She made a comment about "you people who have this surgery", which pretty much explained her attitude. I feel we as post-ops would be much better served in a different unit or separate area. Staffing seemed short, and absolutely NO assistance was offered in turning or moving except being told to do it by any staff member. I was there 2 days post op and never assisted to get out of bed or told I could shower. |
| Posted by: |
Tammy K. (Posted on May 17, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Where Dr. Posner clinic is. |
| Competitors: |
Kaleida is much better than Catholic Health System!! |
| Posted by: |
Lauren B. (Posted on March 6, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctor's program is runout of this hospital |
| Competitors: |
This one of the best hospitals in the area |
| Posted by: |
Deactivated Member (Posted on September 21, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My surgeon works out of this hospital. |
| Competitors: |
The staff was much more attentive, and it was more updated than some of the other city hospitals. |
| Comments: |
I was so impressed with my aftercare. The staff was the BEST!! They were even gentle when taking me to x-ray! |
| Posted by: |
Lisa G. (Posted on September 2, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| My surgeon's entire program is run through this hospital. |
| Posted by: |
DirtyRed a.k.a. Moni K. (Posted on July 15, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Average |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Chosen for me. |
| Competitors: |
Not sure, have never been in another hospital in the area. |
| Comments: |
The stay in the hospital was an interesting one to say the least, the staff was nice and I felt I was in good hands |
| Posted by: |
Donna O. (Posted on May 3, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| my doctor was afiliated with this hospital, they were at ECMC until they opened the center of excellence at buffalo general around january 2005 |
| Competitors: |
it was about an average stay for me , if anyone knows hospitals at all you dont rest in any of them |
| Comments: |
what ever you do dont ask for pillows they have a shortage of them , for some reason 15 floor hospital and no pillows explain that, LOL
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| Posted by: |
Maria M. (Posted on February 28, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| This is the hospital my surgeon is affiliated with. |
| Competitors: |
This hospital rates higher than most in the area. Sister of Charity hospital is also terrific. |
| Comments: |
I am glad I had the opportunity to stay at Buffalo General. I had no positive opinions of this hospital before my sty. Now it is one of my preferable hospitals to stay in. |
| Posted by: |
Carol C. (Posted on February 4, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Doctor transferred his bariatric program from ECMC to Buffalo General. |
| Competitors: |
I was very pleased with this hospital compared to my previous stays in the Niagara Falls area hospitals. |
| Comments: |
I found this hospital to be transgressing very well in to the new bariatric program. The staff was always very kind and concerned. |
| Posted by: |
Darlene W. (Posted on January 4, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the Hospital that my Dr. performed at. |
| Competitors: |
The staff was very friendly. Every single shift, every single person whether it was male/ femaleor black/white was just so friendly and willing to make me comfortable. Best Hospital I ever stayed in. |
| Comments: |
Everyone makes you feel special. They are all friendly and do what they have to do to make you comfortable. |
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