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Carolina Hospital
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in South Carolina where bariatric surgery is performed.
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Number of Contributors: 22
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Mary Sue K. (Posted on May 26, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I chose Carolina's because Dr. Anderson's office is located in hospital. Felt that if there were any problems, he would be right there and not have to travel across town. |
| Competitors: |
Have none to compare to. |
| Comments: |
I felt that I received excellent care. All the nurses (but 1) seemed to really care how I was doing and if I needed anything. The only thing that upset me was just how noisy it was in ICU. It seemed as if the nurses were having a party all night, but if I needed them, they were right there. |
| Posted by: |
Mac Z. (Posted on March 8, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It's where our surgeon is located. |
| Comments: |
Carolinas Hospital is full of competent, caring, hard-working people and for the most part the experience is good. I've been in there with my wife as well as for my own surgery so we're pros by now :-) They are way understaffed it seems and it takes forever to get a nurse to attend to you at times. Once my wife had to wait over 2 hours to get her pain medication which is totally unacceptable. For me, waiting 30 minutes to get more pain medication or change IV fluids was common. Often when nurses were in the room attending to me they got a phone call and had to run to take care of something else. I think this also contributes to them disturbing you too much. One night I had people come in every hour to empty trash, check temp, check bp, etc., and that could've been coordinated much better. I understand they need to regularly check patients, but that is ridiculous. |
| Posted by: |
Janie M. (Posted on February 14, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I chose Carolinas because I knew they had more experience with bariatric patients, with specialized equipment and trained staff. |
| Competitors: |
I was extremely pleased. My stay there was made more pleasant by the positive staff and cheerful demeanor of every person I came in contact with. I have stayed in other hospitals that seem to consider you a "patient". I found that Carolinas considered me a "person", as well as a patient. |
| Comments: |
Carolinas is a new hospital in Florence. They have a very accomodating staff, and the physical layout is conducive to finding areas with ease. It is extremely clean, the staff is pleasant and well-trained, and they have a personal touch with each and every patient. I would certainly go there again, with pleasure. |
| Posted by: |
Betsy E. (Posted on January 26, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is the hospital my surgeon is aff. with and also they are network with my insurance company.. |
| Competitors: |
Excellent |
| Comments: |
For the most part, everyone was very polite and helpful...And as with every hospital these days, they need to have a larger nurse to patient ratio but i was lucky because my sister had the surgery about two months before me and she is a nurse so she took care of me mostly.. |
| Posted by: |
Jason J. (Posted on January 22, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I work for the company that owns this hospital and per an insurance change at the beginning of 2004, I can only go to a company owned hospital for my surgery. I live in Fort Wayne, IN and none of the company owned hospitals in this state do bariatric and Florence, SC was the closest for me to go to. By the way, the companys name is Triad Hospitals. |
| Posted by: |
Crystal N. (Posted on November 28, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It was recommended by our PCP. |
| Comments: |
Most staff was very helpful and caring, but some seemed like they didn't care much and came across as very grumpy. After calling for a nurse we frequently had to wait around 30 minutes, and the longest we had to wait was 2 hours. That is not acceptable when you're just a day out of surgery. |
| Posted by: |
Lois P. (Posted on November 11, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Drs. preference |
| Competitors: |
Best hospital experience I have had |
| Comments: |
Would recomend to anyone.Exceellent staff and very clean. |
| Posted by: |
Liana E. (Posted on August 5, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It's reputation of being a great hospital. |
| Competitors: |
It was just as good as McLeod. I have been admitted to McLeod four times and Carolina twice. They are both great. |
| Comments: |
I am just glad my husband was there. There are just to many patients and not enough nurses. He helped me with everything so that gave them a chance to help others. I just personally hate to bother them. Nothing personal towards them. All of the nurses I had were the BEST!! They did all they could to make and keep me comfortable. I have even gone back to see some of them. After 38 days you tend to get to know them. |
| Posted by: |
Christina H. (Posted on June 9, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| I heard it was the only hospital in the area that actually had an entire unit and staff dedicated to gastric bypass patients. |
| Competitors: |
Nurses were more knowledgeable of needs of gastric patients as well as more cooperative and nice. |
| Comments: |
This is THE hospital to go to in the Florence area if you are having this surgery. The pre-op care was very efficient and organized and the post-op care included very caring nurses who are extremely willing to make you comfortable and healthy. |
| Posted by: |
Shelly K. (Posted on March 19, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It became the preferred provider when my company switched insurance carriers January 1 |
| Competitors: |
I never had a bad experience with the other hospital but felt more confident with this one for some reason. |
| Comments: |
The only complaint that I have about this hospital was the night shift. They are definately not as professional as the day time staff. There was one nurse in particular that came in wearing these tight fitting capri pants with a low cut shirt, nails an inch long and her perfume was rather annoying. Her care was fine but I feel that her attire was unappropiate and distasteful. |
| Posted by: |
Lynda C. (Posted on February 28, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| Posted by: |
Charisse F. (Posted on January 23, 2003) |
| Overall Value: |
N/A |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
N/A |
| How Selected:
| I CHANGED TO CAROLINA HOSPITAL BECAUSE DR.BALDER'S AND MY PCP OFFICES ARE THERE. |
| Competitors: |
BOTH HOSPITALS ARE GOOD. |
| Comments: |
THE PRE-OP TESTING WAS A HEARTWARMING EXPERIENCE FOR ME. THE STAFF ARE SENSITIVE, INFORMATIVE AND EXTREMELY SUPPORTIVE OF WLS. |
| Posted by: |
Tessie L. (Posted on January 2, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Work in the medical field and liked this hospital better than the other in the area. |
| Competitors: |
More competient |
| Comments: |
The staff are well trained and know what to do and what to watch for. |
| Posted by: |
Katherine P. (Posted on November 19, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| I was a self pay patient and they gave me the best rate for my hospital stay. |
| Competitors: |
I must say that Carolinas went out of their way to accomodate me financially.But Mcleod would not even negotiate a lower price. There was an almost $30,000 difference in the price. |
| Comments: |
I must say that Carolinas was a very clean and friendly hospital. Most of the nurses were excellent. |
| Posted by: |
Crystal F. (Posted on October 9, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctors picked the hospital. It's where they do all their surgeries. They were very familar with the hospital and recominded it. |
| Posted by: |
Lisa D. (Posted on October 5, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| I've had wonderful, professional care at Carolina's in the past. |
| Competitors: |
I like Carolina's much more that McLeod's. The staff at Carolina's are great and I have always been treated like I were the only patient in the hospital. Also, Carolina's is spotless and I am a clean freak. |
| Comments: |
I had the best care during my surgery. The staff (SICU - nurses Debra and Jim, knew everything about my WLS and diet as well as what I needed to have a safe recovery. They could not have been any better. The Floor nurses were just as good even they had alot of patients. They were very concerned about seeing that I got everything I needed. I felt like a Queen at Carolina's and would not have surgery anywhere else. |
| Posted by: |
Lisa D. (Posted on October 5, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| I've had wonderful, professional care at Carolina's in the past. |
| Competitors: |
I like Carolina's much more that McLeod's. The staff at Carolina's are great and I have always been treated like I were the only patient in the hospital. Also, Carolina's is spotless and I am a clean freak. |
| Comments: |
I had the best care during my surgery. The staff (SICU - nurses Debra and Jim, knew everything about my WLS and diet as well as what I needed to have a safe recovery. They could not have been any better. The Floor nurses were just as good even they had alot of patients. They were very concerned about seeing that I got everything I needed. I felt like a Queen at Carolina's and would not have surgery anywhere else. |
| Posted by: |
Karen B. (Posted on October 5, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My insurance covered Carolina's and McLeod, but since my surgeon's office is in Carolina's (and I had heard they were better), I opted for them. |
| Competitors: |
EVERYONE was extremely friendly and helpful, unlike the other hospitals I have been to in my area. I felt completely comfortable there. |
| Comments: |
I only wish Carolina's was closer to my home so if need be, the rest of my family could be treated there. I would definitely recommend this hospital. |
| Posted by: |
Karen B. (Posted on October 5, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My insurance covered Carolina's and McLeod, but since my surgeon's office is in Carolina's (and I had heard they were better), I opted for them. |
| Competitors: |
EVERYONE was extremely friendly and helpful, unlike the other hospitals I have been to in my area. I felt completely comfortable there. |
| Comments: |
I have to comment about the financial part....I received a call just after I returned home about the bill. They gave me a 20% discount and have put me on a payment plan for the remainder (8K) of ONLY $59 a month!!!!!....I only wish Carolina's was closer to my home so if need be, the rest of my family could be treated there. I would definitely recommend this hospital. |
| Posted by: |
John D. (Posted on August 21, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. office is in complex. |
| Comments: |
Very good staff. Had no problems with the hospital or there staff. Clean, effecient, modern equip.. The only problem was my wife stayed with me during my stay and the cots were really uncomfortable for her. She finally slept in the recliner and my bed when I was up. Overall a very good hospital experience. |
| Posted by: |
Andrea M. (Posted on July 23, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| My insurance company choose this hospital.
|
| Competitors: |
I have never stayed in any other hospital. |
| Comments: |
The nurses were really great! Especially this nurse named Linda, she really went out of her way to help me. |
| Posted by: |
Mary W. (Posted on July 13, 2002) |
| How Selected:
| This is the Hospital that the surgeon,Dr.
Balder normally uses. It is a very nice
modern hospital with allot of friendly
people. |
| Competitors: |
This hospital was far superior to any other
hopital experience I had had in the past.
The staff was the most important part,the
floor nurses really cared about you, and
it was not a "put-on" Also the facility
was very nicely designed and cheerful. The
hospital did allot to accommidate large
patients, including oversize gown, larger
wheelchair, etc. |
| Comments: |
If I had to be hospitalized or have
surgery at any time in the future, I would
go back to Carolina in a heartbeat.
The people are great, the facility is
great. The system really works in
recovery. |
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