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Carolinas Medical Center
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in North Carolina where bariatric surgery is performed.
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Number of Contributors: 21
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Michelle S. (Posted on March 16, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| CMC has the reputation of being the best so it was a no brainer. |
| Competitors: |
This hospital is hands down the best in the area. It has more doctors and specialist readily available than any other hospital locally and they have access to the most up to date/state of the art equipment. |
| Comments: |
This hospital's standards are the best of the best. |
| Posted by: |
Bobbie A. (Posted on June 24, 2007) |
| Posted by: |
Patricia J. (Posted on June 23, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Posted by: |
Deactivated Member (Posted on May 8, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Posted by: |
Deactivated Member (Posted on October 1, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| This hospital was chosen by the surgeon. |
| Competitors: |
From what I have heard there are other hospitals in the area that are better equiped to handle weight loss surgery patients. I hope to find out soon when I have a revision at NE Medical Center. |
| Comments: |
Since this hospital does not have a formal bariatric program supporting weight loss surgery, the staff and equipment are not "patient friendly" towards obese people.
The nursing and radiology depts had several people in them that were extremely rude and made comments under their breath about my weight. It was hard to get anyone to come into my room to help me if I paged from the bathroom. I had the open RNY and needed help post-op cleaning after BMs and was met with hostility when I asked the nursing staff for help.
When I was back in the same hospital 2 yrs later and quite a bit smaller I was treated very differently, much better. It was very evident that there was a discrimination or bad attitude towards obese patients. |
| Posted by: |
Dee L. (Posted on May 12, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Insurance and where my Dr does surgery |
| Competitors: |
it is a good hospital |
| Posted by: |
Tiffany W. (Posted on March 19, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Through my surgeon, Dr. Timothy Kuwada at CMC Surgical |
| Comments: |
The only complaint that I have was when receiving meals post-op, they could not seem to remember that I just had WLS, so I would receive food and beverages that I was not able to tolerate at that time. Despite many failed attempts at explaining that I needed to consume a liquid diet only, my stay was pleasant. |
| Posted by: |
Diane K. (Posted on July 25, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| At the time I first went to this hospital it was because it was near my work and I was having chest pain.
Everyone and I mean EVERYONE I encountered was excellent. I am a hard stick for bloodwork and you can not blame staff..though some are better than others...when you do not have good veins. |
| Competitors: |
They are the tops. My daughter had her son at Presby and though her care was good, it lacked the personal touch and her room was like a CLOSET!!! |
| Comments: |
This hospital and their Pineville one are both EXCELLENT. MY sister recently had surgery at the Pineville center and her care was also excellent. |
| Posted by: |
Betty G. (Posted on March 17, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| How Selected:
| My insurance |
| Competitors: |
Couldn't wait to leave. I felt my life was in danger with the poor nursing care I recieved. And I am a nurse.
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| Comments: |
The overall hospital I admire because I work for them and I support the system. It is a great hospital. However, the nursing care I recieved from the 5th floor nurses was appauling. From rudeness, to telling me they did not have time, when I requested my MD be called due to pain, to actually having the nurse manager administer pain meds the wrong route, causing an overdose and needing to recieve Narcan...it gets worse. I should have reported them to the nursing board and still might just do it. It was the worst nursing care that I could have ever imagined. |
| Posted by: |
Deactivated Member (Posted on March 2, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This hospital was chosen by my Insurance Carrier, Aetna. |
| Comments: |
I am overwhelmed with the excellent care from the hospital staff of Carolina Medical Center. It will be my hospital of choice for future healthcare needs. |
| Posted by: |
Lianne M. (Posted on February 29, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| They were the preferred provider under my health insurance. |
| Competitors: |
I have no personal in-patient experience with any other hospitals in my area. |
| Comments: |
Privacy was excellent, and my husband was able to stay with me the entire time. The recliner he had to sleep in, though, was very uncomfortable but at least he could be with me 24/7. Eating at the hospital for him was a bit expensive; it would be nice if they would allow a discount for family members of patients staying there. The nursing staff was great although, like at most hospitals, definitely overworked. The evening after my surgery, my husband and I had to push the nurse for me to get out of bed and walk a bit (she said there was nothing in her orders about it, but she did finally give-in and help me out of bed). I had to wait for meds and/or assistance on several occasions, even had to "ring" twice a couple of times. The worst part of my experience was for my second swallow test: I was taken down to radiology on a gurney and had to wait an hour and a half in the hall before they finally took me into the room for the test. I was on IV fluids and had to wait for so long that I had to get the nursing assistant to help me down off the gurney so I could go to the bathroom!! Overall, though, the experience was a fairly good one and I would go back to CMC without hesitation if I needed to. |
| Posted by: |
Amanda L. (Posted on January 5, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It was the only hospital my insurance would allow me to use. |
| Competitors: |
The other hospital in my area (Presbyterian) has a larger bariatric program but I thought my experience was still very good. |
| Posted by: |
Janea J. (Posted on December 29, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| My husband works there so the co-pay was going to be only $200 instead of $300. |
| Competitors: |
This was my first stay at a hospital in my life, so I have nothing to compare it to. |
| Comments: |
I was given a private room due to the fact that I have severe sleep apnea and they needed to monitor me. The room was comfortable and the staff, for the most part, was helpful and on top of things. There were a few exceptions, but that's par for the course. |
| Posted by: |
Deborah G. (Posted on September 24, 2003) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Good |
Privacy: |
Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| Was the only place available at the time |
| Posted by: |
Terri S. (Posted on August 10, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Doctor |
| Competitors: |
n/a |
| Comments: |
The staff was very nice and friendly. |
| Posted by: |
Deactivated Member (Posted on January 24, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I work in the same system as this hospital and also this is the hospital that my surgeon practices at. |
| Competitors: |
excellent |
| Comments: |
All the staff members were wonderful and very considerate. |
| Posted by: |
Deactivated Member (Posted on December 30, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Dr was associated with Carolinas Medical Center |
| Competitors: |
Excellent hospital - One of the main hosipitals in the region. |
| Posted by: |
Martha J. (Posted on December 22, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Doctor selected the hospital. |
| Competitors: |
Nursing care was the worst I have ever received. Slow in responding to calls for help or pain medication, did not check on me often enough. |
| Comments: |
An awful experience. I will never go there again if I have a choice. |
| Posted by: |
Deactivated Member (Posted on October 7, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| Posted by: |
Kesha R. (Posted on August 21, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I used to work for this facility. |
| Competitors: |
I have never been in any other hospital so I am not able to compare. |
| Posted by: |
Sandra S. (Posted on July 26, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
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