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Cleveland Clinic - Westin
Feedback posted by the public
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Affiliations
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Florida where bariatric surgery is performed.
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Number of Contributors: 84
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Linda R. (Posted on June 21, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Had a friend who had her surgery there. |
| Competitors: |
Much better then other local hospitals. |
| Comments: |
It was well run, appeared well funded, very clean, and staff were extremely competent. |
| Posted by: |
Marnie W. (Posted on June 9, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| A surgeon here in my hometown referred me to the clinic. |
| Competitors: |
Cleveland Clinic beats all. |
| Comments: |
Excellent. |
| Posted by: |
Mary Beth B. (Posted on December 23, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Center of Excellence in Bariatric Surgery. |
| Competitors: |
This Hospital took care of my every need and I have no other experience with any other Hospital. |
| Comments: |
The Cleveland Clinic has their Bariatric Department so down pat. They are very organized and I was taken completely care of. |
| Posted by: |
Stacey S. (Posted on December 1, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I chose Dr. Rosenthal and this is where he practices. |
| Comments: |
I didn't have one ounce of aggravation with this hospital or with the program. Everything ran smoothly. I can't say enough good things about everyone that I encountered. The nurses who took care of me were amazing! |
| Posted by: |
Becky L. (Posted on April 13, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| MY CARDIOLOGIST IS ON STAFF AT CLEVELAND CLINIC. AFTER I HAD A HEART ATTACK, HE SAID THAT HE HAD DONE ALL OF THE WORK HE COULD DO FOR ME. I COULD EITHER HAVE SURGERY OR DIE. I HAVE SUCH RESPECT FOR HIM, HE SAID THAT DR. ROSENTHAL WAS THE ONLY DOCTOR HE WOULD CONSIDER FOR HIS FAMILY. I WAS SOLD, BESIDES I REALLY LIKE CLEVELAND CLINIC. EVERYONE HAS ALWAYS BEEN KIND, HELPFULL, AND THEY TREAT YOU AS IF THEY REALLY DO CARE. AT THIS STAGE IN MY LIFE I WOULD NOT GO ANYWHERE ELSE. |
| Competitors: |
HEADS ABOVE AVERAGE |
| Comments: |
JUST WONDERFUL. I HAD NURSES SITTING OUTSIDE MY DOOR THE WHOLE TIME I WAS THERE. THEY WERE KIND, CONSIDERATE, POLITE AND TOOK GREAT CARE OF ME. I CAN NEVER THANK THEM ENOUGH, THEY ALL MADE ME FEEL SPECIAL. |
| Posted by: |
Antoine P. (Posted on April 13, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| A friend told me of her experience |
| Competitors: |
Super clean and very friendly staff |
| Comments: |
If I did not live so far from this hospital, I would choose it as my designated emergency hospital. |
| Posted by: |
Wendy I. (Posted on February 11, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My Surgeon operates out the hospital.. |
| Competitors: |
No Comparison.. its in a category of its own... |
| Comments: |
Great Nurses.. Great staff.. private rooms with internet access..not that I used it but it had it...very clean hospital... but not enough nurses at night.. |
| Posted by: |
Jessica V. (Posted on January 14, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Poor |
| How Selected:
| Well, talk on the town is that this hospital is like the second or third best hospital in the country or something like that. I figured I'd check it out... |
| Competitors: |
I personally think this is the best hospital in South Florida. |
| Posted by: |
Barbara C. (Posted on November 11, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| By default since I had chosen to use Dr Raul Rosenthal and he is affiliated with Cleveland Clinic, howeverf, I had heard about it's reputation as an excellent hospital! |
| Competitors: |
All of my stays at Cleveland Clinic have been incredible. You are treated like a guest at a resort. The staff is very attentive.The hospital has larger wheelchairs, beds and surgical rooms. |
| Comments: |
The staff made sure my parents and son were ok. They made sure that they had a place to stay even offering to set up a bed for my mom in my room. They even have a discounted hotel rate at the nearby Amerisuite Hotel (also excellent attention to CCW patients/famliy) and they offered a shuttle to/from the hospital and nearby Sawgrass mills. |
| Posted by: |
Laura B. (Posted on October 18, 2006) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
N/A |
| How Selected:
| I worked at the Cleveland Clinic in Cleveland Oh, they have a great reputation. |
| Competitors: |
Top Hospital |
| Posted by: |
Bob S. (Posted on May 21, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Where Dr Szomstein practices |
| Competitors: |
a bit above the others |
| Comments: |
The staff of nurses and aide's were all warm and caring, they attended to all my needs at the point i needed them and even when i didnt... |
| Posted by: |
Resha M. (Posted on April 22, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| After researching for nearly 3 years, I found that they were the best choice for me. |
| Competitors: |
I have not been in the hospital in nearly 20 years but the experience I had was exceptional. If I ever need to be in th hospital I would rather travel the 3 1/2 to 4 hrs it takes to get there than go to a facility around the corner. That is how much I trust them there. |
| Posted by: |
John H. (Posted on April 14, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Cleveland Clinic is well known as one of the best hospitals in South Florida, and I know many people have had had different procedures there, so it was basically word of mouth. |
| Competitors: |
Much better than the only one I regularly go to in my home town. |
| Posted by: |
Dianne J. (Posted on March 14, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
N/A |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Surgeon had wonderful ratings and % of success. Plus meeting him made the decision. |
| Competitors: |
It was ok. I have always had exceptional care at Florida Hospital South in Orlando, my cardiac hospital. |
| Comments: |
Very nice. A little disorganized in nursing. Some things really bothered me. And no one has called from the hospital to find out from survey. |
| Posted by: |
Deactivated Member (Posted on July 21, 2005) |
| Overall Value: |
N/A |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
N/A |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| How Selected:
| per my insurance company |
| Competitors: |
I wouldn't know, I never had to go in a hospital for any other reasons. |
| Comments: |
I believe this hospital was negligent in my hospital care, which was the reason for me contracting a staff infection that nearly ended my life. |
| Posted by: |
Victor A. (Posted on July 9, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| Posted by: |
Deborah O. (Posted on May 19, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| My surgeon practices there |
| Competitors: |
Very Good. The rooms are spacious, beautiful, private and clean. Staff was curteous, but not thorough in their care or assessments. The exception was ICU - Dee. Dee was outstanding. She anticipated needs, checked on me often and even did back and skin care. What a surprise and a great pleasure to have her as my nurse. |
| Posted by: |
Lakesha W. (Posted on May 4, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Poor |
| Multi Security: |
N/A |
Privacy: |
Excellent |
Pain Medication: |
N/A |
| Parking: |
Excellent |
| Posted by: |
Davina K. (Posted on March 17, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Comments: |
THIS WAS A BEAUTIFUL HOSPITAL, I WAS WELL TAKEN CARE OF WHILE I WAS THERE. THE STAFF WAS EXCELLENT!!! |
| Posted by: |
Alexa G. (Posted on February 20, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| i selected this hospital cause its 5 mins from me. also the seminar was great. |
| Comments: |
awsome... clean... |
| Posted by: |
Piedad O. (Posted on January 29, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| by my Dr. |
| Competitors: |
This hospital and there staff were excellent. They knew exactly what I was going through. I loved them dearly |
| Posted by: |
Kimberly L. (Posted on December 29, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| it was the only one that took my insurence |
| Competitors: |
better |
| Comments: |
my stay in icu was wonderful thanks to nurse earl i love you sweetie. |
| Posted by: |
Gesell G. (Posted on December 23, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I was reffered by an honorary surgeon at CCF |
| Competitors: |
It's like staying at a 5 star resort. |
| Comments: |
Couldn't ask for a better hospital!!!!!!!!!!!!! |
| Posted by: |
Iraida C. (Posted on October 27, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| A friend my mine and my cousins work in that hospital assisting with surgeries and was the one who told us about it. |
| Competitors: |
This hospital is like a hotel. It is gorgeous and the staff is excellent. |
| Comments: |
The hospital is great and I would reccomend it to everyone. I will be changing my pcp after surgery for one in cleveland clinic. I have done all my pre-op testing their and I ve loved every second of it. |
| Posted by: |
Lawanda H. (Posted on October 23, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Deactivated Member (Posted on September 15, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
N/A |
Privacy: |
Excellent |
Pain Medication: |
N/A |
| Quiet: |
Excellent |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| A friend of mine is a surgeon and works for CC. |
| Competitors: |
I think CC is the BEST hospital in SF. I have been in 3 other hospitals and the CC by far has more respect for patients than any other I have been to. |
| Comments: |
I have been in CC for pre-op testing and a sleep study and I cannot say enought about it. Not only is tha facility beautiful and resort like but so far the staff has been wonderful. |
| Posted by: |
Laura K. (Posted on September 15, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| Reputation and recommendation from friends |
| Competitors: |
Excellent |
| Comments: |
The pre-surgery, recovery, and ICU staff were WONDERFUL. Most of the regular staff were OK, but they wouldn't just check on you and you had to call a number instead of pushing a button to get them when they had the phone out of reach. The night time staff the first night were HORRIBLE and I asked for a different nurse to be assigned to me. I saw the night time nurses ONCE per night if I was lucky and they would have the nurses assistants come in to give me shots in the belly for them. I had to ask to be helped to bathe and it only happened once because the second nurse said the aide should do that but she was nowhere to be found. The nurses were not that helpful in the regular area and I felt like I was a bother. I also had a problem with the food delivery... they kept bringing the wrong order... I would order beef broth and hot decaf tea and red jello and I would get chicken broth, crystal lite and orange jello... this happened THREE TIMES. I would also reorder and not get it or get it wrong in parts again. Very frustrating when you don't have the strength to fight. I just wouldn't eat the broth. They did have wonderful volunteers that brought around magazines and books to read as well as snacks (which my mother got since I can't) They were nicer and more helpful than some of the nurses. My main day nurse was a 3.5 on a scale of 5 and was considerably nicer the second day. I didn't feel like I was getting answers or being taken care of. I didn't get the same instructions, cups as the other bypass patients did who had a different nurse, but the same doctor and surgery as me. That inconsistency by the nurses made me very nervous. |
| Posted by: |
Lisa C. (Posted on September 10, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| It's one that my insurance covers and it is a new facility. |
| Posted by: |
Robin B. (Posted on August 30, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| The doctor performs his surgeries there |
| Competitors: |
I am not from Weston, Florida so I do not have any other local hospitals to compare it to.. |
| Comments: |
It was nice, clean, and everyone was great... I couldn't have asked for a better hospital stay |
| Posted by: |
Deanna S. (Posted on August 24, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Laura K. (Posted on July 25, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Excellent |
Visiting: |
Poor |
Staff Responsive: |
Average |
| How Selected:
| The doctor I chose was out of this hospital. |
| Competitors: |
I've not been in another hospital, so I don't have a comparison. The ICU nurse, Sharyn, was absolutely fantastic. However, once I got to a regular room, I asked to be removed from the morphine, because it was making me sick. After that, I had to wait twice for 2 hours each for pain medication. The nurses were not very responsive. The hospital itself was beautiful and each patient has their own room. That was another reason I stayed with the doctor I did, though I wasn't happy with him. |
| Posted by: |
Stephanie R. (Posted on July 8, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the hospital that my surgeon works at. |
| Competitors: |
It is the most beautiful hospital I have ever been in. |
| Posted by: |
Jim M. (Posted on June 24, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is where my surgeon operates, no choice but to stay there. |
| Competitors: |
The single nicest, friendliest hospital I have ever been in, let alone have to stay. The staff is wonderful, the place is gorgeous, it looks like an upscale resort; honestly it does. Very nice woodwork and art hanging on the walls, waterfalls and fountains. Not like a hospital at all. |
| Comments: |
This place is awesome. Very pretty facility, excellent staff, everyone is very nice and supportive. Couldn't have asked for a better place to have surgery. |
| Posted by: |
Naddiuska B. (Posted on June 7, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I would highly recomend Cleveland Clinic |
| Posted by: |
Keyna O. (Posted on May 6, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| My surgeon only participates with this hospital. |
| Competitors: |
I am not familiar with any local hospitals, but I feel very comfortable in this hospital. |
| Comments: |
This hospital is extremely clean and gives you a sense of being that you are being treated by the best professionals in the country. |
| Posted by: |
Anita G. (Posted on May 4, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| My doctor operates out of this hospital. |
| Competitors: |
The nurses are very understaffed. |
| Comments: |
Understaffed nurses and assistants and they were not able to get to the patients very quickly because of this problem. I had to depend a lot on my brother and friend to make sure I got what I needed. J. Cosman, R.N. - very helpful and fantastic! |
| Posted by: |
Christina R. (Posted on April 8, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Covered under Aetna PPO. But during the WLS siminar, Dr. R actually impressed by husband. That's saying something! |
| Competitors: |
Only ever saw Jupiter. I can only comment on the staff - they were very negative about insurance coverage. I think they've been burned too many times, but they're also not signed up with insurance companies, save one - so of course out-of-network problems will arrise. |
| Comments: |
The professional side is more helpful than the hospital side. Stay in ICU as long as you can, once you go upstairs to a room you no longer get the personal attention. My night nurse complained about having too many patients to take care of. One night the nursing asst. pulled my table with phone and call button too far away from my bed. I had touble getting in and out of bed, and the nurses would rush me because they were in a hurry. The anasticiologist (ms) chidded me for crying with the IV. "There are real sick people here, stop it" If you read my profile, you'll understand why I was upset. The surgery was excellent, perfect. The ICU staff was wonderful, even with the touble my veins gave them. Eric ended up with swollen tonsils and the ICU staff wouldn't let him go until a ENT doctor came to see him. So overall, be firm in your requests, don't take any crap from them and you'll be fine. It won't be perfect, but you will be fine. |
| Posted by: |
Cynthia W. (Posted on April 7, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| Through my doctor, Dr. Samuel Szomestrein (he's the BEST)!!! |
| Competitors: |
The Very Best Ever, you can not find a better place than the Cleveland Clinic, the y were GREAT to me. |
| Comments: |
The staff were great and my nurses were there even before i called them, I was up walking the 2nd day and they had someone there to assist me, i love my stay. |
| Posted by: |
Juan M. (Posted on October 28, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| A friend of mine recommended Cleveland Clinic and I think that that was my best choice ever made!!!!!!! |
| Competitors: |
I really can't compare Cleveland clinic with any hospital in Miami, it's like comparing lemons with apples. Just can't stand Hospitals in Miami, sorry. |
| Comments: |
I would give Cliveland Clinic 200% no more comments. Simple the best!!!!!!!! |
| Posted by: |
Tina P. (Posted on October 12, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| i am a medi pass patient and i really had no choice in who my dr was i could not afford this on my own and i am so happy i had the dr i had i love you Dr. Szomstein! your the BEST! |
| Competitors: |
its clean! |
| Comments: |
i was in ICU for 3 days due to complications but as for ICU they were ok i was put on the cardiac unit because i was having heart complications and they were not responsive to my needs nor did they have much of any kind of training on WLS! i was very upset and a lil neglected by the nurses some really cared and others were just blah! other then my morph pump breaking and me being allergic to it in the long run and them denying me the treatment for the allergy it was over all a great place to be and recover i would go back again oh wait i was back several times for treatment and endoscopys!<due to complications i had a fistula stricture neede opening and heart and lung complications i am now 4 months post and would do it all over again if i had to!once again thankyou to my wonderful doc! |
| Posted by: |
Rosalie F. (Posted on October 8, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctor works at of this hospital but I also hear great things about the hospital.
So I was glad when I could find a great doctor at a great hospital |
| Competitors: |
This was my first stay at any hospital!!! |
| Comments: |
I can not say enough,they were wonderful!!!! |
| Posted by: |
Beverly T. (Posted on October 6, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My doctor and hospital were all under my health insurance. |
| Competitors: |
The only other hospital I have been in is JFK in Atlantis/Lake Worth. I can give that hospital a 6 and the Cleveland Clinic a 10.... |
| Comments: |
This is the best hospital that I have every been to. The staff- starting form the check to check out was wonderful, the best..Outstanding to many of the nurses and assisant nurses.. Thank you all so much... |
| Posted by: |
Krystina S. (Posted on September 13, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Because the doctor i found was based out of there and it was 10 minutes away from me |
| Competitors: |
Above the grid compared to memorial west! |
| Comments: |
Love it, Never been in such a good hospitla in my life |
| Posted by: |
Donna H. (Posted on August 31, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| a friend |
| Competitors: |
this place is like a resort, visiting hours wewe over at 8, i had a visit, non family in icu till after 10p |
| Comments: |
i would highly recommend cleveland clinic |
| Posted by: |
Donna H. (Posted on August 31, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Exce | |
