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Detroit Receiving Hospital & University Health Ctr
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Michigan where bariatric surgery is performed.
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About this Hospital
The staff at this hospital was absolutely top notch. Everyone from housekeeping up through the charge nurses was very friendly and helpful. The hospital was clean and my stay was as pleasant as possible. |
Number of Contributors: 15
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Kimberly H. (Posted on June 14, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| The hospital DMC is great. My doctor works out of it only and has a good rep there. |
| Competitors: |
I think if I lived closer to the Detroit area, that hospital would be my number choice. |
| Comments: |
The nurses and doctor was good and I would do it all over again if I could. |
| Posted by: |
Jennifer F. (Posted on March 1, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Average |
| Comments: |
I felt the nursing staff was horrible and disinterested and not very good advocates. There was also a lot of communication problems. |
| Posted by: |
Sandy A. (Posted on November 28, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It was the one that my insurance and the Dr. was with. |
| Comments: |
The staff was the greatest, nicest, and most compassionate people. |
| Posted by: |
Linda S. (Posted on October 12, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| this is the hosp my dr. worked out of. |
| Competitors: |
just fine |
| Comments: |
It was down town but I had no problems |
| Posted by: |
Dana C. (Posted on August 24, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Comments: |
most of staff is very nice. |
| Posted by: |
Teresa S. (Posted on July 17, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Knowing others who have had surgery there. |
| Competitors: |
Great improvement over my local hospital. |
| Posted by: |
Debra J. (Posted on June 29, 2002) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Poor |
Privacy: |
N/A |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Doctor selected! |
| Competitors: |
I have been in a few hospital, and would not go back to this one |
| Comments: |
You took care of yourself, your meds was given, and if you pushed the botton, you might get them some day, you bath yourself, or family did it. and it took me 2hrs after 3 days of nothing by mouth, after the doctor told them I could have stuff to get it that even after I waited and called. They seemed on one night to be out there talking loud, and laughing, but never came in to anyones rooms till the time for temps and bp,. So I got out of there by insisting. I would not stay another day in that place. So they sent me home. I could not spend 1 more day there. My family felt the same. They had to stay up there and their experince was the same. |
| Posted by: |
Patricia H. (Posted on May 28, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Selected by Surgeon. |
| Competitors: |
Average Hospital |
| Comments: |
Some nurses were extremely pleasant and attentive, doing everything they could to make sure I was comfortable. (Even helped make me feel less self conscious about cleaning places I couldn't reach, and was nice enough to enquire on my husband's comfort too.) Other nurses however were slow, lazy, and unpleasant. (Promised to be right back to refill pain meds and returned two hours later to ask if there was anything wrong. Ignored the light and buzzer of not only my room but others. When my pain meds were refreshed I walked the hallway to find this nurse and saw her engaged in a friendly conversation with another nurse. The topic not being job related. At this time there were other patients with their nurse light lit up, but she ignored them.) I think the rating of a hospital all comes down to the staff of nurses who care for the patients. Nurses should be attentive, pleasant and understanding. Anyone found not to be should be fired. Everyone has a bad day every once in a while, but you should not be a nurse if you cannot handle being paged to do such tedious tasks as is sometimes required. The two nurses I will remember the most were quite opposite, however I will remember the one nurse who was so caring the most. I think if every nurse were like her we'd have patients refusing to go home! |
| Posted by: |
Charles B. (Posted on May 20, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| Posted by: |
Deborah H. (Posted on March 5, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. Sapala peforms the gastric bypass (rny) only at this hospital. |
| Competitors: |
I would rate this hospital right up there with UM Medical Center, where I've been hospitalized twice. |
| Comments: |
The staff was friendly, the bariatric floor was clean. Each nurse is assigned to about 2-3 patients (maybe more), but they respond to your requests when you push the button. The doctors and nurses are friendly. I think it all depends on your attitude. If you act ugly, like a brat or are demanding you aren't going to be treated nicely by the staff. You need to remember the basic rules of courtesy -- could you please?... thank you... HELLO. I don't believe they'll mistreat you, but you can't go anywhere (especially a hospital where you're sick) and act ugly. |
| Posted by: |
Dawn F. (Posted on February 24, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was the only hospital in which my surgeon did the surgery. |
| Competitors: |
No opinion because I haven't been in any other hospitals in the area. |
| Comments: |
I had heard some not so flattering things about St.John Detroit Riverview Hospital. So I was a little nervous intially, but isn't it good to be wrong sometimes?! Especially when what you've heard it totally opposite from what you've experienced- the nursing staff was very attentive and friendly, the bariatric center was nice, the doctor's were wonderful- i honestly cannot say enough positive things about the hospital and the staff. If I had to be hospitalized again, I would gladly go to this hospital. Don't turn your nose up because this facility is in downtown Detroit, believe me you will be pleasantly surprised. |
| Posted by: |
Belinda M. (Posted on February 18, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Poor |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Average |
Staff Responsive: |
Average |
| Parking: |
Very Poor |
| How Selected:
| no choice this is where my surgeon goes |
| Posted by: |
Deactivated Member (Posted on February 9, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| doctors choice |
| Competitors: |
GOOD, I HAVE BEEN IN A FEW, THIS IS ONE OF THE BETTER ONES. |
| Comments: |
not that bad i was expecting worse from what i read about it from other peoples profiles. |
| Posted by: |
Bonnie R. (Posted on February 9, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| this was the hospital my surgeon worked out of. I adressed these issues with him and he imediatly addressed the situations. |
| Competitors: |
the staff was very poor!! |
| Comments: |
I hope to never go there again. Thank God that I had the greatest surgeon. The staff there I can not share good thoughts on. |
| Posted by: |
Lisa G. (Posted on January 27, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I didn't have a choice. This is the hospital my doctor uses to perform micropouch surgery. Absolutely no complaints. |
| Competitors: |
I haven't been in the hospital since I had kids, and that was almost 20 years ago. |
| Comments: |
Excellent staff. Very caring professionals. Could not have asked for a better hospital stay. |
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