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Erie County Medical Center
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in New York where bariatric surgery is performed.
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Number of Contributors: 8
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Patty T. (Posted on September 9, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| It is the hospital my doctor does surgery in. |
| Competitors: |
My experience with this hospital in my opinion was very poor. |
| Comments: |
Receiving my pain medication when I needed it was great. The only bad experience I had was when I asked for a shot right before the nurse went off duty. She gave it so fast that it made me dizzy and nauseated. The nurse that came on duty next said that is what happened. I rang my call bell and no one answered it for at least half an hour. I finally had my daughter turn it off and I said "well I'll just pop one of these heart monitors off "........no one came ever. My IV ran out and the machine beeped for so long I rolled it out in the hallway to finally get someones attention to stop the noise. The hallway lights stayed on all night and it was very noisy. It was not a very restful place to be after surgery.
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| Posted by: |
Debbie G. (Posted on March 28, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Excellent |
| How Selected:
| My surgeon's hospital. |
| Comments: |
I feel that the hospital staff is still lacking in the knowledge of bariatric surgery. I am glad that I was well enough to take care of myself while I was there. |
| Posted by: |
Maria M. (Posted on March 17, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My Dr. works out of there |
| Competitors: |
As good as the rest. |
| Comments: |
I dealt with kind professional staff, and the overnight stay was great. No problems here!!! |
| Posted by: |
Lyn L. (Posted on March 12, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| It was the hospital that my surgeon worked from. |
| Competitors: |
Honesty, it was one of the worst experiences of my life. I have been a patient in this hospital previously, Childrens Hospital of Buffalo,
Buffalo General Hospital and Millard Filmore Suburban. I was totally disgusted with the cleanliness of my room and other fascilities. (Poop on the walls of the visting bathroom......leftover food in my tray table.....nurses never changed the urine output measuring thing so I had to do it myself when I needed to use bathroom. I was supposed to start my liquid diet the day after surgery, and I am lucky my mother and husband where there or I wouldn't have had water. They NEVER brought me my liquid diet until after my Doctor asked how I had tolerated it. There was one wonderful nurse on the night staff that got me through and all I can say is thank God for her. Nobody to help me walk but her and that poor girl was running herself ragged. Other than her nobody even tried to get me out of bed, I had to wait until family got here to follow through with Doctors orders. Pain meds were not given until so long after they were due that I was in hysterics. Something is severly wrong here and I pray to God that I never have to stay here again. |
| Comments: |
Horrible experience, understaffed, unclean, just a horrible experience. |
| Posted by: |
Cathleen M. (Posted on February 27, 2004) |
| How Selected:
| When I have the surgery, this is the hospital it will be done at. It's the best trauma hospital in the region. |
| Competitors: |
It's the best trauma hospital in the region. |
| Comments: |
Good reputation, best doctors, best trauma hospital. |
| Posted by: |
Sandra K. (Posted on January 2, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| My Doctor, Posner practices from ECMC and it is the best hospital in Western New York. The staff is excellent and I received excellent care. The staff is the best and I have been in many hospitals. |
| Competitors: |
Excellent dedicated staff. |
| Comments: |
ECMC is our county hospital in Erie County NY so there are some fiscal issues, however, it is the BEST hospital around and I am a total supporter of ECMC. |
| Posted by: |
Tracy S. (Posted on July 16, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| Posted by: |
Mary Kay B. (Posted on June 7, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| It is where my surgeon operates, and ECMC was the only hospital to accept the reimbursement amount the insurance company was willing to give |
| Competitors: |
It was well staffed but very full and not quiet enough for me |
| Comments: |
If I ever go to ECMC again I will request a private room. There was far too much noise for me to sleep without the aid of drugs. Overall the staff is attentive. Since I was the first WLS patient they had cared for there was a lot they didn't know. They brought me full sugared items on my tray and the dietitian met with me so we could discuss that WLS patients can and cannot have. They are very happy to learn and I think the patients that will follow me won't have the same issues. |
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