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Fort Sanders Parkwest Hospital

Feedback posted by the public

LocationKnoxville, TN
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Arnulfo Agbunag, M.D.
    Stephen G. Boyce, M.D.
    K. Robert Williams, MD

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Tennessee where bariatric surgery is performed.

Number of Contributors: 15

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Lori L. (Posted on January 29, 2008)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Good Pain Medication: Very Poor
Quiet: Very Poor Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: Parkwest is the only hospital at which my surgeon operates.
Comments: The biggest problem I experienced was how long it took the nurse to bring my meds after I requested them. Finally, I learned to ask about 30-45 minutes ahead of when I anticipated needing them.
Posted by: Betsy P. (Posted on January 26, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Competitors: The nursing staff was AWESOME!
Posted by: Jennifer S. (Posted on August 24, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is where my surgeon does his surgeries.
Competitors: About the same.
Comments: Love the free valet parking. Newly remodeled and the bariatric floor was a new addition.
Posted by: Becky T. (Posted on November 22, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the only hospital where my physician performs the surgery.
Competitors: Everything was very nice. The staff was so helpful in making sure that we had everything that we needed especially Steve, Angie, and Cindy.
Posted by: William W. (Posted on July 14, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Average Privacy: Good Pain Medication: Average
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Good
How Selected: Docs choice.
Competitors: In the top of all local hospitals, if not the best.
Comments: They seem understaffed. To start they were not very responsive to my needs (I would go hours before I would see staff) and at time even slightly dangerous (no one checked my vital signs once I hit the floor for over an hour, maybe even closer to 2 hours) or staff giving out incorrect information to the nurses (I came very close to calling my doctor to see if he could get them to help me when I thought I was having a serious problem and I couldn't get anyone to help me, come to find out the staff memebr who told my nurse that I needed her NOW told here the wrong room) But like every hospital they have the exception staff as well as the not so good. Their exceptional ones make to hospital shine overall.
Posted by: Cheryl N. (Posted on May 10, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This is the hospital where the surgeon performs gastric bypass surgery.
Competitors: It was OK.
Comments: The bariatric wing opened the day I had my surgery. The nurses didn't know how to lower the bed so my feet touched the floor when I wanted to get up. So, I had to slide over the side of the bed to get out and hang on to the side rails to get back in. The bed adjustment buttons were on the outside of the side rails and I couldn't adjust my own bed. Otherwise, things were OK.
Posted by: Meryl G. (Posted on March 14, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Average Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: This is the hospital that my surgeon uses. I just went along with it.
Competitors: The staff were very good to me for the most part. I didn't feel neglected and if I needed pain meds they were accomodating.
Comments: Very competent. The hospital uses bariatric beds for the patients. I, however, wasn't given one of these due to the fact that I was on the 'smaller' side. Well one of the beds stayed in the hallway the entire time unused so I thought that would have been helpful in my recovery. Instead I had to twist and turn in order to stand up. That and they promised me more Jello and didn't bring it... those were my only complaints.
Posted by: Donna C. (Posted on October 8, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Surgeon is there
Competitors: As good as the only other one I have used
Comments: I was so very pleased with the staff and care. Have not been in hospital much, and this was very good experience all around starting with greeters at the door , the thoughful use of very large hospital gowns! thus keeping down the flashing others. All staff were busy but really careful with checking who you were,, their records to your braclet and verbal birthdate. The care once in the room was really great. To be as busy as they were , all made it seem as if they had good time for the patient. And all were in such good humor. This is why all the "excellent" answers.
Posted by: Greg D. (Posted on September 5, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It was the hospital my surgeon does the gastric bypass at.
Competitors: It was far superior to the other hospital I have been in in the past locally.
Comments: They were excellent about everything. Oversized chair for me to sit in, bariatric bed that had good controls and very comforatable mattress, They constantly asked if I needed pain meds and told me to call out to the desk if I needed any, plus they had free valet parking at the front entrance which was very handy for visitors. I give this hospital an A+ in grade.
Posted by: Stephanie J. (Posted on June 22, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I have previous surgeries done at this hospital, and this is where my insurance dictated that I stay.
Competitors: Since they have made all of these new improvements, it has made the stay a lot better.
Comments: I was very impressed with almost everyone that I came into contact with...whatever I needed I was able to get.
Posted by: Francis F. (Posted on May 18, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
Posted by: Sherry B. (Posted on September 23, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Thats were my doctor does his surgery. And family members that really liked it.
Comments: The staff was very nice and very caring. And it was just great.
Posted by: Tina N. (Posted on August 16, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Poor
How Selected: This is the hospital my surgeon uses.
Competitors: I must say they were the nicest people I have ever had to care for me. They all seem the care and were kind and helpful. My needs were all meet and seem to do it happily. I felt like I had the support of the staff. I would recommend this hospital to any one.
Comments: I could not have had better care any were. I Just wonder was every one truly as happy to be there and they all appread to be thanks for the terrific care I received.
Posted by: Tammy D. (Posted on June 23, 2003)
Posted by: Sherri G. (Posted on June 1, 2003)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: This was the hospital my doctor performs his surgery at
Competitors: I have only been in one other hospital in this city and this one beats it hands down!
Comments: The entire staff treated me like royalty the whole time I was there. They encouraged me and made sure I was doing what I was supposed to.
 


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