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Fresno Heart Hospital
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in California where bariatric surgery is performed.
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Number of Contributors: 21
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Janet B. (Posted on August 10, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| Insurance approved. |
| Competitors: |
Better than any other hospital I have visited in the last 15 years. |
| Comments: |
Like any other business right now, they were short-handed. I was taken to pre-op alone, then so many patients had to be prepped with too few nurses, that suddenly it was time to go and my husband had only JUST been brought in. I felt high anxiety that I got very little time with him at the last. If I had NOT made it, it would have been devastating for him to not have had that time. Fortunately, here I am. He should have been brought back to me MUCH sooner. There was nothing they had to do to me that he could not have been there for. |
| Posted by: |
Carol S. (Posted on July 14, 2008) |
| How Selected:
| This was a participating hospital of my insurance provider |
| Competitors: |
This is a small hospital with very personalize care. Ill update after surgery |
| Comments: |
First impresssion has been great, I've had my pre-op and the staff was very friendly. More once I'm an admitted patient. |
| Posted by: |
Sandi W. (Posted on July 11, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My Doctor and Insurance company selected this hospital. There were three in Fresno that Insurance allowed...my Surgeon preferred this one. Great choice!! |
| Competitors: |
What everyone else says is definitely true. This was more like a *** AAA Hotel, than a hospital. VERY VERY NICE!! Large Private Rooms! |
| Comments: |
If you've gotta be in a hospital, this is a #1 choice. Very conciencious nurses and aides....very clean everything! |
| Posted by: |
Lauren V. (Posted on May 7, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My surgeon's office scheduled my procedure to be done at this hospital. |
| Competitors: |
It was incredible - the staff was amazing, the private rooms are peaceful and gorgeous, and their kitchen cooks up an excellent broth. :-) |
| Comments: |
I couldn't have asked for better! |
| Posted by: |
Rebecca M. (Posted on May 2, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My insurance chose it for it's Center of Expertise certification. |
| Competitors: |
One of the best around. |
| Comments: |
Excellent! |
| Posted by: |
Joy E. (Posted on April 21, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| The hospital was welected by my physician. |
| Competitors: |
I have been in four different hospitals in my life time and I would rate this one the best. Of the hospitals that are local, this one was the best even though I also liked the other (just not as much:-) |
| Comments: |
From the pre-op appointment until my discharge, the staff was very attentive and caring. I am very afraif of needles and the staff took great care with me. All of the rooms were private and very nicely decorated. I really loved sitting in the chair bed that was in the room. |
| Posted by: |
Lisa C. (Posted on March 25, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Poor |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| Surgeon's choice |
| Competitors: |
OK. Nurse were really slow. You would ask for something and get it 1 to 2 hr later. |
| Comments: |
I liked the look and feel of hospital. Service was lacking. |
| Posted by: |
Isabel M. (Posted on February 18, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Comments: |
The staff was awesome. Everyone was very kind and seemed to really care. It made the whole experience that much easier. |
| Posted by: |
Heather M. (Posted on December 29, 2007) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| How Selected:
| My insurance company selected |
| Competitors: |
This was my first surgery experience, but this hospital is by far the most beautiful and quiet hospital I have ever stepped foot in. |
| Comments: |
This hospital was beyond beautiful. My room had a beautiful view of the park and sunset. The rooms were private and quiet and confortable. They even have a pull-out bed to accomodate an overnight guest. The staff was awsome, and always there to help when needed. I do not have a single negative thing to say about my experience at Fresno Heart Hospital. |
| Posted by: |
Jason S. (Posted on December 21, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Insurance coverage |
| Posted by: |
Porfirio P. (Posted on December 20, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was recommended by my doctor. |
| Competitors: |
It was like staying at a 4 star hotel. |
| Comments: |
The hostipal was awesome. The staff was great. Over all the best experience of being in a hospital that I've had. |
| Posted by: |
Bobby S. (Posted on December 10, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| my surgeon picked it |
| Competitors: |
I think it is the best |
| Posted by: |
David F. (Posted on December 8, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Dr.Boone handled the choice |
| Competitors: |
One of the best that I have been in |
| Comments: |
Could not go wrong. I would highly reccommend |
| Posted by: |
Pam A. (Posted on July 7, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was one out of the 2 hospitals my surgeon works out of. |
| Competitors: |
This is the best hospital I have ever been in. |
| Comments: |
Hospital.....appearance is more like a five star hotel. Each room is private with a chair bed for your overnight guest. Flat screen tvs, beautifully decorated. It was truly unbelievable! All the staff were wonderful also! |
| Posted by: |
Abby M. (Posted on July 2, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. Higa |
| Competitors: |
Out of my 4 hospital stays + 3 hospital stays my husband has encountered. NOTHING COMPARES
great experience. |
| Comments: |
**** PRIVATE QUITE ROOM ****
that's all I need to say. |
| Posted by: |
Pam S. (Posted on March 7, 2007) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. Boone uses 3 hospitals in Fresno. I left it to the staff to schedule surgery at Dr. Boone's preference. |
| Competitors: |
Excellent facility. Have no knowledge of other hospitals in the area. |
| Comments: |
Everything was a positive experience, from the pre-op visit where blood was drawn, x-rays, EKG, etc. The pre-op nurse was very informative and gave me a sheet with all the basics in writing. Day of surgery was great too. Most of the staff I talked with have worked at Fresno Heart since it opened approx 4 years ago. I think that says a lot about a facility. Everything about my stay was great! I would highly recommend it. |
| Posted by: |
Linda M. (Posted on February 26, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctor selected it but it in approved by my insurance company and I was thrilled as it is only about 7 minutes from our home. |
| Competitors: |
This hospital is like a 5-star hotel compared to any others. Everyone has a private room and the care was absolutely wonderful and it was so quiet that I could rest anytime I wanted without any noise. I absolutely loved it!
It definitely gets a major thumbs up from me! |
| Posted by: |
Kelly M. (Posted on February 4, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctor requested approval from my insurance company. |
| Competitors: |
I can only compair to one other hospital which is Clovis Community. CC is a very nice hospital but the Fresno Heart Hospital is like a five-star hotel. Beautiful! |
| Comments: |
The staff was amazing. Very kind and attentive. It was beautiful and everything was private. I felt like I was VIP. |
| Posted by: |
Chris B. (Posted on December 19, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Poor |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Surgeon choice. |
| Competitors: |
The most 'hotel' hospital I've ever seen. Rooms were HUGE and actually quiet. |
| Comments: |
Only downside was not letting visitors under 12. |
| Posted by: |
Susan A. (Posted on December 12, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| Comments: |
I had only ONE bad experience with a shift nurse. She had a very thick accent and was hard to understand. She told me she had unhooked my PCA but she actually didn't because I am on morphine for chronic pain. She took away the button and hung it on the IV where I couldn't reach it. Finally after complaining for 4 hours she told my husband that I was still hooked up to the morphine and she pushed the button a few times and sent me to La-La land. I also brought my own drugs with me to the hospital which took FOREVER to be counted and tagged. I should have just not said anything and taken them myself. The hospital itself is an amazing facility. Everyone has their own, very large private room with a flat screen TV. There are plenty of chairs for visitors and even a pull out type chair if someone wanted to spend the night with me. Everyone that worked there was very professional and helpful, except for the above mentioned nurse. |
| Posted by: |
Penelope H. (Posted on July 6, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Chose it out of the 3 hospitals my surgeon uses. It was the only one with all private rooms. |
| Competitors: |
One of the best. |
| Comments: |
The beds were on the small side. Don't know if this is because I am sort of a light-weight or what. Quite a few bariatric patients on my floor. Not too bad. |
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