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Frye Regional Medical Center

Feedback posted by the public

LocationHickory, NC
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Leland Cook, M.D.
    Monty Cox
    Eduardo Gonzales, M.D., P.A.
    Susan Pabst, M.D.
Affiliations
SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in North Carolina where bariatric surgery is performed.

Number of Contributors: 80

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Amanda R. (Posted on November 24, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Poor
How Selected: Because this hospital was recognized for it's Baratic Weight loss program and the doctors that service this hospital are wonderful.
Competitors: I beleive it is the best hospital in this area.
Comments: This hospital is wonderful!
Posted by: Amanda J. (Posted on October 23, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Hickory Surgical was a center of excellence according to my insurance (BC/BS NC). That is a high regard! Also, my Mom had lap-band surgery there a year before I had my rny surgery. I saw her experience and it was very positive.
Competitors: Oh Gosh. This hospital far exceeds the local hospitals that I know of. They made the scariness of such a serious surgery, not so scary. Everyone there helped me feel more reassured.
Comments: If you had a fantasy of how a hospital would be through your entire process from beginning to end, this hospital would be how it is! All of the staff was so friendly and wonderful through my entire process. They couldn't have been any better.
Posted by: Shelia N. (Posted on August 17, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Dr. Hata and Cook were my surgeons - they chose Frye
Competitors: I received excellent care - the nursing staff was very informative when I asked questions - never once did I have to wait when asking for something
Posted by: Diana M. (Posted on April 21, 2008)
Posted by: Sandra W. (Posted on April 11, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Average
How Selected: It is a Bariatric Center of Excellence so this was the requirement from Medicare.
Competitors: as good as any other
Comments: Nothing bad to say...most of the nursing staff and the surgeons staff were excellent.
Posted by: Jennifer B. (Posted on November 25, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Andrea W. (Posted on October 2, 2007)
Posted by: Lynn A. (Posted on July 6, 2007)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: It is where the Surgeon goes and is a Center of Excellence! I was a bit disappointed though with the service after the first night.
Competitors: I have been at Presby in Huntersville and they were top notch!
Comments: After the first night they were not that good... the IV would buzz for a long time, no one wanted to unhook me to go to the B/R and it was not a cheery room It was dark and drab I could not see outside! The nurses station was far away and I appeared to be the forgotten patient. Not A Center of Excellence in my book. My surgeon was wonderful as was his staff!! I had to wait for everything one x-rayI had, I waited 1 hour in the Radiology dept slumped over in my wheelchair til finally a tech ask me if I would like to lie down. On discharge to go home they forgot about me and I waited 2 hours for transport. I went to the nurses station and they were suprised they thought I had left hours ago. I just walked myself down to the valet parking where my sister had been waiting over an hour in her hot car: they told her to sit still they were getting me! Duh?? It seems better communication is in order!!
Posted by: Lynn A. (Posted on July 6, 2007)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: It is where the Surgeon goes and is a Center of Excellence! I was a bit disappointed though with the service after the first night.
Competitors: I have been at Presby in Huntersville and they were top notch!
Comments: After the first night they were not that good... the IV would buzz for a long time, no one wanted to unhook me to go to the B/R and it was not a cheery room It was dark and drab I could not see outside! The nurses station was far away and I appeared to be the forgotten patient. Not A Center of Excellence in my book. My surgeon was wonderful as was his staff!! I had to wait for everything one x-rayI had, I waited 1 hour in the Radiology dept slumped over in my wheelchair til finally a tech ask me if I would like to lie down. On discharge to go home they forgot about me and I waited 2 hours for transport. I went to the nurses station and they were suprised they thought I had left hours ago. I just walked myself down to the valet parking where my sister had been waiting over an hour in her hot car: they told her to sit still they were getting me! Duh?? It seems better communication is in order!!
Posted by: Joy W. (Posted on April 29, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: The closest one to me and my Dr.
Competitors: Small but excellent
Comments: The nurse's could not have been any nicer or made me feel more at home.
Posted by: Chris T. (Posted on April 20, 2007)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
Posted by: Barbara L. (Posted on February 16, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This was the hospital Me surgeon used and also this is a center of excellence as required my Medicare.
Competitors: Above average
Comments: My stay was good but painful.My only issue was pain management but I had a hard surgery.The Nurses were nice to me and my family.
Posted by: Sherri D. (Posted on January 31, 2007)
Posted by: Sandra P. (Posted on November 10, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This just happened to be the hospital the Dr. Cox does his surgery at. I really got lucky. Everyone was so nice and helpful.
Competitors: The nurses, the OR people, the desk people, everyone was very nice and professional. I was impressed.
Comments: The nurses on 2nd surgical were great.
Posted by: Annetta W. (Posted on October 31, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Frye is accros the street from the doctors office.
Competitors: Frye Regional is a small hospital but the care was 5 starr.
Posted by: Sarah W. (Posted on October 19, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: From the list of Centers of Excellence on my Medicare web-site
Competitors: Frye and Randolph Hospital both are outstanding in my book and if not for the staff and doctors at both hospitals I wouldn't be alive and healthier today. They are both excellent facilities.
Comments: The entire staff at Frye were outstanding. Not only professional, but kind and helpful and so supportive and concerned about my health and care.
Posted by: Lori S. (Posted on October 14, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
How Selected: My psychiatrist had mentioned it when I first brought up weight loss surgery, then I checked the Hickory Surgical Clinic website and from there went to the WLS clinic at Frye. After hearing information about their program I chose it as the best in the area.
Competitors: In my case, even though I have used another hospital previously, it was obvious that they are very coordinated on their WLS program, even though my surgeon works at both hospitals for the surgery.
Comments: I think they coordinate excellently with the clinic and I was very happy with my care.
Posted by: Jacee F. (Posted on October 14, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Comments: The nurses were very helpful in taking care of me. I appreciate all that was done for me during my stay with them.
Posted by: Sarah H. (Posted on August 9, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I read reviews and found out abou the program in Hickory. It is also the one my docotr used.
Competitors: This is the best one that I have actually been in. I hate hospitals and don't go in unless I absolutely have to. This was a good experience and I wouldn't have a problem going back!
Comments: The only thing about it was that the nurses woke me up a lot at night and the people that have to take your blood were annoying, but I know they were only doing their jobs!! Since I hate anything to do with hospitals anyway I guess that would seem pretty mild compared to what others have to say about hospital stays! Everyone was extremely helpful and very very nice. The nutritionist came by to see me twice which was unexpected by me and a nice surprise. My surgeon also came by several times and I thought that was nice too.
Posted by: Amanda P. (Posted on August 26, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: two nights
Competitors: I would not think twice about having to be admitted to Frye again. An AWESOME staff.
Comments: The staff at this hospital was unlike any I have experienced before! They actually seemed pleased to be there!
Posted by: Sherri D. (Posted on August 10, 2005)
Posted by: Sylvia W. (Posted on August 2, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: The doctor I selected works at this hosptial, and I have heard from others on what a good one it was
Competitors: This hospital is by far the best one
Comments: Everyone was friendly, helpful and courteous. The hosptial was clean and cared for.
Posted by: Terra T. (Posted on June 11, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This hospital was one that my surgeon used. I had two hospitals to choose from. I also researched through the internet as well as medical websites where they rank hospitals.
Competitors: I have had surgery at two local large hospitals. The smaller size of Frye made the experience seem so very personal. Not just a number.
Comments: I can not say enough about how wonderful the staff and medical teams worked to meet my needs. Thank you Frye.
Posted by: Kevin A. (Posted on June 10, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Friends who had been there told me
Competitors: Im not from the area of the hospital but compared to the ones where I live Frye Regional is by far the best
Comments: The staff there was fantastic.Very friendly and helpful.I can't say enough about them..
Posted by: Ken S. (Posted on February 10, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital that my surgeron uses.
Comments: This was the best hospital experince I have had. I would recommed it to anyone!
Posted by: Melissa L. (Posted on January 4, 2005)
Posted by: Holly W. (Posted on December 16, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
Posted by: Denise D. (Posted on December 9, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: My surgeon pdoes his ops here.
Competitors: I can say that if I need to ever go back Frye is the one to take me to.
Comments: I can't express how caring and responsive everyone was.The room was so accomdating to me and my husband.We felt welcome and not a burden or just another patient but we were treated with kindness , acommodating and well mannered nurses from the operating room through x-rays through our stay on the floor.
Posted by: Monet S. (Posted on October 19, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It was the only hospital at which my surgeon performs.
Competitors: Well above average - excellent.
Posted by: Samantha H. (Posted on October 14, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: From research on how they handle thier overweight patients , also how they have sent thier nurses to school for training on this matter
Competitors: THIS IS ONE GREAT HOSPITAL AND WOULD RECOMMEND THIS HOSPITAL OVER ANY IN OUR AREA
Comments: THEY ARE THE BEST IN EVERYWAY :)
Posted by: Renee S. (Posted on August 11, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: First off, I work at this hopital but have never been a patient until now.
Competitors: They are the best...Above all others..
Comments: Please take time and go to hickorysurgical.com they are a part of the SWL team with Frye.
Posted by: Sherry S. (Posted on August 5, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Average
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
Posted by: Kelly W. (Posted on July 17, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Poor
How Selected: This is the one that Dr.Cook uses.
Competitors: They all done a great job, I couldn't have asked for a better hospital.
Posted by: Rebecca P. (Posted on July 14, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It was were my surgeon practices.
Competitors: I absolutely loved the staff. They were wonderful. I was disappointed in the cleanliness of my room.
Posted by: Katalina J. (Posted on July 12, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Good Staff Responsive: Excellent
Parking: Good
How Selected: This is the hospital my doctor uses. I have had several surgeries at this hospital and they have always been an excellent hospital.
Competitors: Well above average in my area.
Comments: It is very clean. The personnel are very nice and will do anything they can for you.
Posted by: David S. (Posted on June 21, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Through my surgeon.
Comments: This was my first experience being in a hospital and I had great care.
Posted by: David S. (Posted on June 21, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Through my surgeon.
Comments: This was my first experience being in a hospital and I had great care.
Posted by: Mark S. (Posted on June 12, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It's where Dr. Cook operates.
Comments: The staff was very responsive to my needs. I would recommend it to anyone.
Posted by: Nancy B. (Posted on June 12, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: This was the only hospital where my surgeon works. If I wanted to have him do the surgery (which I really did want) I had to go there
Competitors: I know that if I ever have need of another hospital stay, Frye will be the one I choose t
Comments: The staff was very attentive to my needs and encouraged me in every step of my stay. Everyone was willing and able to answer all questions that I or my family had.
Posted by: Ashley S. (Posted on June 11, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
How Selected: I work for my surgeon and this is the hospital that our practice is affliated with.
Competitors: I've only been in the area for 3 years and I haven't had to use the other area hospitals.
Comments: My stay in the hospital was pretty much a blur. Overall I was happy with my treatment there.
Posted by: Mickiee L. (Posted on June 7, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Very Poor
How Selected: Dr. Monty Cos & Leland Cook are the Bariatric surgeons at this facility.-This was a great Staff and the acomodations were superb and very GENUINE-the only thing is the parking and finding the hospital itself is a nightmare. They need to have one parking floor donated to the bariatric wing pts & family. It can get confusing!!And the one way streets are not the best in the world.
Competitors: If I live within 1 hr distance for ANY MEDICAL Means this would be my CHOICE for Hospital!!
Comments: Great Staff & Surgeons they know their stuff and its not very loud @ night and very accomodating to your relatives that stay overnight with you! Very Friendly!
Posted by: Sonya M. (Posted on May 21, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I had Lap. RnY on May 11th,with HSWLC Dr.Cook.
Competitors: It is the best!!!
Comments: Everyone was so caring and compasionate!! Anything I needed or wanted was taken care of by the staff!!! They best nurses in NC are at Frye!!!Keep up the Great Work!!!
Posted by: Jeanie S. (Posted on May 16, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Husband had lap rny 5/11/04
Competitors: Equally as nice as larger hospitalss
Comments: The nursing staff were just wonderful. Everyone was very nice and did everything to make my husband's (andd my) stay comfortable.
Posted by: Rachel G. (Posted on May 2, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon uses this hospital
Competitors: The surgical floor is excellent, this was the best care that I have ever received during a hospitalization. The staff was competent, caring, and there was equipment always available and in the room for bariatric patients.
Comments: I rate it 5 stars all the way
Posted by: Cynthia T. (Posted on April 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Shannon B. (Posted on March 12, 2004)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Average
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: This was the hospital where my doctor performs surgery.
Competitors: I have never stayed in the hospital so I have nothing to compare this visit against.
Comments: My greatest disappointment was with the nursing staff. They were nice and courteous but I found them to be lacking. For example, the first night I was getting up to urinate about every hour. The measuring tool in the commode filled up after about 5 hours and was then running over. That gives me a good indication that no one was checking on me during that time to see what my needs were. Also, I didn't know that I needed to ask for pain meds since apparently I had been told to ask when I was still groggy and had just been settled