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Hahnemann University Hospital

Feedback posted by the public

LocationPhiladelphia, PA

Bariatric Surgeons believe to have
operated at this hospital:

    Andres Castellanos M.D., F.A.C.S.

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Pennsylvania where bariatric surgery is performed.

Number of Contributors: 5

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Tara T. (Posted on August 25, 2008)
Overall Value: Poor Oversized Equipped: Poor Oversized Sensitive: Poor
Multi Security: Very Poor Privacy: Average Pain Medication: Very Poor
Quiet: Very Poor Visiting: Good Staff Responsive: Poor
Parking: Average
How Selected: It is the hospital my surgeon is affiliated with, so I really had no choice.
Competitors: I was in-patient at two other hospitals in Phila for childbirth and they were both far more professional and courtious.
Comments: I believe I was on the general surgery post-op floor so there was all kinds of different pts recovering, not just WLS patients. The staff was very busy but after ringing my call bell TWICE with no response I finally had to call for a supervisor! The floor was very noisy throughout the night with patients literally screaming "Nurse Nurse" or the employees being loud. I was very disappointed with the care. Not to mention that NOT one of my nurses even checked my incision sites, AND one of them never even heard of WLS!!?? Seriously, she couldn't even pronounce adjustable banded gastroplasty. That made me very uneasy. Also, the day of and the day after the surgery your only able to eat ice chips. Well, they refused to give me a spoon to eat them off of. I had to put my hand inside the cup to eat them which was ok untill it was half melted. They said they dont have a cafeteria or break room on the floor. I even asked one nurse to please get me one when the food was brought up for the other patients. No. I had to use my hand.
Posted by: Melissa H. (Posted on March 27, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Average
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: Through my surgeon
Competitors: I have not been to any other in this city
Comments: Ive spent a lot of time in different hospitals in NY and PA since 1980. Hahnemann Hosp. has all the same issues as the others when it comes to staff who have been working in health care too long, or staff who have minimal training or experience dealing with a vulnerable population. They were exceptionally quiet in the unit I stayed in, which was very nice. As far as with any hospital, you need to be verbally assertive to receive proper treatment, or have an assertive family member or friend do it on your behalf. Otherwise, your treatment will be provided at the staff's convenience.
Posted by: Elizabeth D. (Posted on September 1, 2006)
Overall Value: Poor Oversized Equipped: Good Oversized Sensitive: Poor
Multi Security: Good Privacy: Average Pain Medication: Very Poor
Quiet: Poor Visiting: Excellent Staff Responsive: Very Poor
Parking: Average
How Selected: It was where my surgeon works.
Competitors: I never want to go back there!
Comments: I have never been in a hospital that was as dirty as this one! My bathroom had dried urine all over the floor and smelled so horrible. I complained, but there was no offer to have it cleaned. I waited hours for a urine measuring devise and hours for medications, when they were available. I told my day nurse, my head was killing me and making my stomach feel sick. He said, "yeah, so is mine". After I started getting sickerand feeling like I would vomit, he said" most people feel better after they vomit" I'm not a rocket scientists BUT, that does not sound like something you should do after gastic bypass surgery! One N/A tried taking my blood pressure with the cuff at my wrist! I could go on and on about things that happened in my short stay. I had one night nurse, I think her name was "Narosa", I think she was an angel sent by God. She got me all the medications that were ordered and fixed leg wraps that help circulate that no one else seems to care about. She was a care giver in the highest sense.
Posted by: Phil K. (Posted on April 12, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Health Advocate thru work.
Competitors: Better then most.
Comments: WOW!!! Did I make the right the choice.
Posted by: Denise C. (Posted on May 27, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Average
How Selected: It is where my surgeon does his surgery
Comments: The nursing staff was definetly short handed, but I guess they did the best they could. Some of the nurses were very unconcerned with some duties.
 


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