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Harper University Hospital
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Michigan where bariatric surgery is performed.
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Number of Contributors: 34
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Yvonne M. (Posted on November 6, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeon worked out of this Hospital |
| Competitors: |
I beleive it is one of the Top Hospital for Weight Loss Surgery |
| Comments: |
I enjoyed my experience at Harper. I was treated with respect and kindness. |
| Posted by: |
NFaith I. (Posted on October 4, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| via Dr. Laker at Great Lakes Weight Loss Center |
| Competitors: |
Average |
| Comments: |
Each of the staff members of Great Lakes Weight Loss center were excellent.
The surgical team I met on the morning of surgery (RN's, LPN's, Anesthiology team), etc. all had excellent bed side manners.
The hospital's nursing, escort staff and nursing aids in the hospital were not so great. Nurses kept asking what type of surgery I had - continued to give me straws and were just not up to par.
There were ONE overnight nurse who was extremely seasoned and was EXCELLENT.
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| Posted by: |
Lisa K. (Posted on September 17, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| Harper is the only hospital that Blue Care Network approves as a Center of Excellence. |
| Competitors: |
This was my first experience at Harper. I have to say, I was pretty impressed. I had a private room, the nurses (except for one) were all very nice. I was very pleasantly surprised! I think my care was better at Harper than at any other hospital in the area. |
| Comments: |
The DMC campus is beautiful! WOW! I can't believe it is in Detroit. Detroit get such a bad rap. It is a very inviting atmosphere. |
| Posted by: |
Rachelle C. (Posted on September 2, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| My doctor is a surgeon there. |
| Competitors: |
Nice nursing staff for the most part. There is always that ONE nurse that you just didnt care for but everyone else was great. |
| Comments: |
Make sure you push the call nurse button WAY before you really need anything. They were a bit slow in getting back to you. For the most part I didnt really need the nurse much except for meds but it was a big problem when I had to go to the bathroom the first time and it took a half hour to get a nurse and 20 minutes more afterwards to get back to bed. I only had the lapband and felt I could do it by myself after the first time but others may need help with more invasive surgery. Another recommendation is just to have someone with you all the time to help push the nurses you way a little faster. The nurses were very nice but had multiple patients and were very busy. |
| Posted by: |
Dee W. (Posted on August 30, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital that my surgeon works out of and it is a Bariatric Center of Excellence. |
| Posted by: |
Kelly S. (Posted on August 23, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Very Poor |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| Doctor |
| Competitors: |
n/a |
| Comments: |
Doctor's and Nurses excellent but, patient relations awful..I arrived at 4:30 am and was told by security that i would not be allowed down until 6 am (MY SURGERY SCHEDULED AT 5)...while sitting at security the admitting clerk was calling my house..I almost missed my surgery...not good..thank God a nurse walked in and took me down...so after the surgery was over i waited 5 hours on a bed.....not to mention i was first surgery of the day.....they forgot to place me on room assignment...:(....what a day.... |
| Posted by: |
Deanna H. (Posted on August 17, 2008) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Very Poor |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| The internet. |
| Competitors: |
I thought the hospital was great until the day of my release. They left me sitting unattended in the front lobby with no pain meds for over an hour. They couild have told me and my son would have come and gotten me. Instead they left me sitting waiting on transportation in the front lobby. I hurt so badly I was crying by the time transportation picked me up. It was the worst situation I have been in. |
| Comments: |
The hospital was great but truly need to focus on making sure patients are taken care of the full time they are at the hospital. It was HORRIBLE to be stuck somewhere and I couldn't walk alone, had no pain medicine, and my son could have picked me up but they told me to tell him I would be at the hotel in less than 30 minutes. I suffered greatly due to their lack of care during discharge. |
| Posted by: |
Chris C. (Posted on August 4, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| This is the hospital that my surgeon work from. |
| Comments: |
I haven't had my procedure yet but I had to go there for my EGD and it feels a little like a factory. I was scheduled on the same day as 15 other people for the very same morning for just one doctor???
I arrived on time and the intake process was very quick. My surgery wa scheduled for 8am but I was in pre op until around 11am. the attendant was nice but odd. I think she had been working there for a really long time. I have the biggest crush on my surgeon. He reminds me of a nice mad scientist. I love you Dr. Woods. |
| Posted by: |
Tia D. (Posted on May 9, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Well...I did not select the hospital, but I selected the doctor and that is the hospital that he worked out of. The hospital was great. |
| Competitors: |
The medical staff was great, and very knowledgable. The hospital I normally go to I don't feel as comfortable. I would drive the distance if I really had too. |
| Comments: |
Very clean and accomodating for bariatric surgery. I loved that we had our own rooms, and did not have to share with anyone. Private and quiet. |
| Posted by: |
Charyn E. (Posted on May 1, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| All I wanted was Dr. Wood as my surgeon and that's where he is. |
| Comments: |
The hospital was fine i was a little annoyed with some of the nurses |
| Posted by: |
Stacey (Posted on March 3, 2008) |
| Comments: |
I went in today for my pre-op consultation and blood work. The staff was so nice and acommodated me in every way. I saw 3 different technicians/doctors and they all were very professional. I am very confident that my stay at Harper will be a good one. |
| Posted by: |
Keta K. (Posted on February 16, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| Reputation/insurace choice |
| Competitors: |
This one is tops in my area |
| Posted by: |
Debra T. (Posted on January 18, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| Found my surgeon on Obesity Help. Needed one who took Mediare. |
| Competitors: |
It was the best experience I've had in a hospital to date. |
| Posted by: |
Rex G. (Posted on November 25, 2007) |
| Posted by: |
Linda B. (Posted on August 22, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| this hospital Dr.Wood works one on one with there is a whole floor dedicated to Gastric bypass surgeries.this is also a center of excellence. |
| Comments: |
Very Clean, I just wanted to rest nurses kept coming checking on me making sure everything was right.and that I was not in any pain |
| Posted by: |
Natasha L. (Posted on August 1, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Very Poor |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| Competitors: |
my expierience was awful the last two days i was there. It took for ever sometime to get help and the cna's talked very nasty to you on the midnight shift. I would not reccomend Harper but the surgeon was the bomb |
| Comments: |
my expierience was awful the last two days i was there. It took for ever sometime to get help and the cna's talked very nasty to you on the midnight shift. I would not reccomend Harper but the surgeon was the bomb |
| Posted by: |
Sara N. (Posted on July 1, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My Surgeon operates here and Garden City, I chose Harper. |
| Competitors: |
They are very responsive to patient needs and give top notch nursing care and make it a point to keep you in good pain control. My stay here was excellent and hands down a thousand times better than Huron Valley Hospital-one of their DMC sister facilities, where I had the opposite experience. Staff really cares here. Excellent, excellent nursing care. |
| Comments: |
Though the building is a little older it is CLEAN and the floors are spotless. The only thing I noticed is they depserately need new iv poles the wheels didn't roll well and they were hard to push while walking, and they need new gurneys the one I was on after surgery was very rickety & I was scared it would fall apart while I was on it as was the transport guy pushing me to my room. The discharge process was confusing and took 6 hours, this could be improved upon. |
| Posted by: |
Joanna U. (Posted on May 16, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Dr Webber does his surgery with Harper, so I went where he works. |
| Competitors: |
One of the best hospitals I have been in. |
| Comments: |
The staff there is so nice. I did not meet anyone I did not like. |
| Posted by: |
Ladybug B. (Posted on May 12, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Poor |
| Posted by: |
Laura S. (Posted on May 2, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Harper is the hospital Dr. Wood works out of. |
| Competitors: |
Very well |
| Comments: |
Great staff and facility. |
| Posted by: |
Ida S. (Posted on April 19, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This hospital was not given to me as an option. Dr. Wood works mainly out of this hospital. I was comfortable going there for the surgery because he has a history of being one of the top surgeons here in Detroit. So, if he worked out of his backyard I was going to be there! Just kidding. :) |
| Comments: |
The staff was excellent. I have heard stories in the past that the staff at Harper wasn't the best with overweight patients. I didn't have a problem at all and if I had to go back and do it all over again I would. |
| Posted by: |
Denise P. (Posted on April 6, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| insurance |
| Competitors: |
no |
| Comments: |
the nursing staff was horrible and pt transport time to room took forever, over 6 hours |
| Posted by: |
Renee J. (Posted on February 26, 2007) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Very Poor |
Pain Medication: |
Poor |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| I did nothave a choice, this is where the physician was on staff. |
| Competitors: |
I would never go back to Harper. On the day of check out I had to walk to the entrance and was left there, and my husband had to come in to assist me. |
| Comments: |
There were a couple of staff members that were Excellent. The rest of the staff need to go back to Customer Service 101. |
| Posted by: |
Stephanie B. (Posted on February 22, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is the hospital that my surgeon operates out of. |
| Competitors: |
I felt that the nursing staff was wonderful. Everyone made sure I was comfortable. It was actually better then a couple of the hospitals I have been to in my area. |
| Comments: |
The only negetive aspect was that I had to wait in recovery for over 8 hours while they discharged another patient. The nurses made sure that I had all my pain medication and was as comfortable as can be in the smaller beds. |
| Posted by: |
Linda T. (Posted on January 8, 2007) |
| Overall Value: |
Poor |
Oversized Equipped: |
Very Poor |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| I was referred by a friend |
| Competitors: |
awful |
| Comments: |
Though the care i received in the i.c.u. was excellent, the bariatric unit sucked. One nurse in particular was the night nurse named denise. She was totally insensitive and was just plain mean. anytime i need anything or even some help it took her over an hour to get to me and then she was mad i bothered her. I would never recommend this hospital to anyone. |
| Posted by: |
M.O.M . (Posted on January 3, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Though my doctors offices. |
| Competitors: |
Harper is very well equipped to handle all needs,cares and concerns of a patient have weight loss surgery. |
| Comments: |
Harper is overall a great hospital. They have GREAT pain management and they really keep you comfortable your whole stay. |
| Posted by: |
Jess K. (Posted on September 27, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Poor |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| My insurer only covered surgeons that worked at Harper. |
| Comments: |
I was not very pleased with Harper hospital. The nursing staff that worked in 2 Brush (my floor) were overstaffed and made it known to me. The speaker used for announcements was right next to my head, which went off frequently. However, I adored my surgeon and the OR staff and the ICU nurses were excellent. Also, I was very glad that I had my own room which offered privacy. |
| Posted by: |
Julie W. (Posted on July 12, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| That is were the surgeon works |
| Comments: |
I was self pay - I was quoted one figure for the hospital charges. But now Harper Hospital is charging me an additional $12,000+. I am currently disputing these charges with Harper & Cori Centers. Prior to surgery I had asked for in writing the actual charges from the Hospital and Cori Centers neither would provide them. Now my worst fear has come true - that I would be charged more then what Cori had quoted for self-pay surgery. I am very disappointed. I would never have gone with Cori or Harper Hospital if I knew it would cost this much. Barix only charges a flat fee of $25,000. |
| Posted by: |
Debra R. (Posted on March 1, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It's where CORI center does the surgery. |
| Competitors: |
Very Well |
| Comments: |
Overall, a good stay, the only thing was the day shift nurses were understaffed, took too long to bring your pain meds! |
| Posted by: |
Michelle N. (Posted on August 23, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is the hospital Dr Wood chose. |
| Competitors: |
Equal or better |
| Posted by: |
Kim T. (Posted on July 26, 2005) |
| Overall Value: |
Average |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| This was was my surgeon was located |
| Competitors: |
This was the worst hospital experience of my life! The staff were so over-worked they never came to check on me at all. I could have died and they wouldn't have known for hours. |
| Comments: |
Old and creepy. Go elsewhere if possible |
| Posted by: |
Bryan B. (Posted on April 19, 2005) |
| How Selected:
| It was one of two that my surgeon worked out of. Harper has a bariatric unit that is said to be fantastic (we will see...) |
| Competitors: |
Much better in the Detroit area than BiCounty in Warren (Liv-Lite) |
| Comments: |
Just beginning to learn about this hospital. I will be having my surgery here. |
| Posted by: |
Nancy C. (Posted on March 3, 2005) |
| Posted by: |
Marie R. (Posted on January 22, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My insurance referred me to the surgeon who worked out of this hospital. |
| Competitors: |
The staff were great, the rooms were great, customer service was great. I would say better than the others, but I've never stayed in a hospital before this. |
| Comments: |
Clean, bright, friendly & caring staff from the orderlies to the anethesiologist & surgeon, good parking, very prompt. |
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