Henrico Doctors Hospital

Feedback posted by the public

Location	Richmond, VA
Bariatric Surgeons believe to have operated at this hospital: John Crews M.D. David C. Elliott, M.D., F.A.C.S. David Elliott, M.D. Kenneth Foxx Gary Harrington, M.D. Neil E. Hutcher M.D. Amy Elizabeth Martin, M.D. Gregory L. Schroder M.D., F.A.C.S.

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View other hospitals in Virginia where bariatric surgery is performed.

Number of Contributors: 19

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:

How would you rate its overall value? (“Overall Value”)
How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
How much privacy did you feel the hospital gave you? (“Privacy”)
How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
How restfully quiet did you find your experience? (“Quiet”)
How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
How would you rate the parking accomodations? (“Parking”)
How did you select this hospital? (“How Selected”)
How would you compare this hospital to others that you have been to? (“Competitors”)
What other comments do you have about this hospital? (“Comments”)

Posted by:	Melanie B. (Posted on July 11, 2008)

Posted by:	Alisa D. (Posted on April 12, 2008)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good
How Selected:	I decided on this hospital because i had visited it and felt that it was clean. It seemed that they gave patients a lot of individual attention, and it felt like home.
Competitors:	I much prefer this hospital over MCV or St. Mary's. Everyone is so nice, and never too busy to assit you. Also for people having WLS Ronnie is the most amazing person you will ever meet. He will help more than anyone on your weight loss journey in the hospital.
Comments:	The nurses are wonderful, and very sweet. Any help you need you will get. My only complaint was that it was insanely hot in my room, but I was given a personal fan to keep which made things much better. Everyone there really truely cares and will do everything to make you feel comfortable. Brenda S. is the nicest most competent nurse I have met.

Posted by:	Cherritta M. (Posted on March 22, 2008)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good
How Selected:	doctor

Posted by:	.. MissKitty .. (Posted on March 7, 2008)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Average
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	This was the hospital that my selected surgeon works out of.
Competitors:	The hospital was not huge - therefore I received all the personal attention I needed!
Comments:	I would recommend this hospital to anyone who is having bariatric surgery.

Posted by:	Shirley W. (Posted on January 11, 2007)
Overall Value:	Good	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Good	Privacy:	Excellent	Pain Medication:	Good
Quiet:	Average	Visiting:	Good	Staff Responsive:	Good
Parking:	Average
How Selected:	YES
Competitors:	VERY EXECELLENT
Comments:	CLEAN, GOOD STAFF . NICE ROOM PRIVATE

Posted by:	Leigh G. (Posted on February 22, 2005)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Excellent
Comments:	Nice hospital stay.

Posted by:	Sunita P. (Posted on October 15, 2004)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good
How Selected:	Friends and Family.
Competitors:	Its the best hospital.
Comments:	I love HDH. Its a great hospital. Any procedure done there is great. I was treated like a human being not a machine that needed needle poked in it

Posted by:	Logan T. (Posted on April 24, 2004)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
How Selected:	i was scheduled st st. mays at first but my friend had surgery 2weeks prior 2 mine and i stayed with her 2 get a feel for the experience. and it was horrible and i wasn't even the patient. this is strictly refering to hospital stay not surgery process. i asked my dr not to do my surgery at st. mary's, so he had it reschudled to henrico doctors.
Competitors:	excellent the staff was friendly. i have never had as much privacy as i recvd there. i was an overall wonderful experience. i couldnt recomend anywhere else.

Posted by:	Samantha W. (Posted on January 28, 2004)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Average
Multi Security:	Good	Privacy:	Excellent	Pain Medication:	Good
Quiet:	Good	Visiting:	N/A	Staff Responsive:	Average
Parking:	Good
How Selected:	Doctor selected.
Competitors:	n/a not from Richmond, VA
Comments:	I thought that when changing shifts, the nurses did not go over things. That could be improved on.

Posted by:	Mary Anne H. (Posted on January 11, 2004)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	My surgeon selected it for me.
Competitors:	More modern and quiet

Posted by:	Susan B. (Posted on October 29, 2003)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Excellent
How Selected:	My doctor chose it.
Competitors:	I traveled one hour to this hospital and it was one of the best I have been in.
Comments:	After surgery I was placed in a Womens Special Care Unit, large pleasant private room. The nurses were wonderful, no attitudes at all, everyone treated me with respect and kindness. I would recommend this hospital to anyone looking at WLS.

Posted by:	Marie R. (Posted on June 17, 2003)
Overall Value:	Good	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Excellent	Visiting:	Good	Staff Responsive:	Excellent
Parking:	Good
How Selected:	Doctors choice!
Competitors:	I feel that Henrico Doctors staff was great. I've been in the hospital before and know the difference between friendly, respectful staff v/s staff with lots of negative feedback/attitude.
Comments:	The nurses and other medical staff were great to work with. Very sensitive and aware of my needs based on size and feelings.

Posted by:	Jane E. (Posted on April 25, 2003)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Average
Multi Security:	Excellent	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Very Poor	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Good
How Selected:	I didn't. This was one of the hospitals that my surgeonuses.
Competitors:	It was as good as any other.
Comments:	Some nurses need to practice empathy. It would make them better nurses.

Posted by:	Sarah J. (Posted on January 7, 2003)
Overall Value:	Good	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Good
Parking:	Average
How Selected:	The only hospital that my doctor uses that takes my insurance plan.
Competitors:	Excellent!
Comments:	I was very happy with every phase of my stay, from the pre-op testing through dischard. The dietitian even called me at home a few days later to make sure that I was okay.

Posted by:	Laura W. (Posted on December 27, 2002)
Overall Value:	Excellent	Oversized Equipped:	Good	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Average	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Good
How Selected:	insurance
Comments:	The nursing staff were the nicest, most competent group of nurses you could deal with.

Posted by:	Patti E. (Posted on September 29, 2002)
Overall Value:	Excellent	Oversized Equipped:	Good	Oversized Sensitive:	Good
Multi Security:	Excellent	Privacy:	Average	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average
How Selected:	insurance mandated
Competitors:	n/a
Comments:	everything went fine except i had asked for a private room and because of renovation to the hospital i was put in a simiprivate room. the woman i was in with did not like that i had so many visitors and phone calls. i tried to go to the resource room as to not distrub her.

Posted by:	Kara A. (Posted on September 9, 2002)
Overall Value:	Average	Oversized Equipped:	Average	Oversized Sensitive:	Average
Multi Security:	Average	Privacy:	Average	Pain Medication:	Poor
Quiet:	Poor	Visiting:	Good	Staff Responsive:	Average
Parking:	Average
How Selected:	I didnt select it, there are only 4 surgeons in richmond that do the Gastric Bypass and this was the only hospital my insurnce would pay for.
Competitors:	I like the hospitals on my side of town much better.
Comments:	I was back in for over a month with complications from the surgery. the CCU (critical care unit) would definitely be scored higher by me than the normal units.

Posted by:	Melody H. (Posted on May 28, 2002)
Overall Value:	Excellent	Oversized Equipped:	Excellent	Oversized Sensitive:	Excellent
Multi Security:	Excellent	Privacy:	Excellent	Pain Medication:	Excellent
Quiet:	Good	Visiting:	Excellent	Staff Responsive:	Excellent
Parking:	Average

Posted by:	Monte N. (Posted on May 2, 2002)
Overall Value:	Good	Oversized Equipped:	Average	Oversized Sensitive:	Excellent
Multi Security:	Good	Privacy:	Excellent	Pain Medication:	Good
Quiet:	Good	Visiting:	Average	Staff Responsive:	Good
Parking:	Good
How Selected:	My insurance selected this hospital.
Comments:	Friendly and caring staff.

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