|
North Carolina Forum
Resources in North Carolina
Other Message Boards
» Main ObesityHelp Messageboard
Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/www/production/v1_nonwebroot/includes/bsvl-chatlink.inc.php on line 6
Warning: mysql_free_result(): supplied argument is not a valid MySQL result resource in /home/www/production/v1_nonwebroot/includes/bsvl-chatlink.inc.php on line 7
|
Highsmith - Rainey Memorial Hospital
Feedback posted by the public
|
|
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in North Carolina where bariatric surgery is performed.
|
Number of Contributors: 22
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Amanda E. (Posted on March 15, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Nerse94 N. (Posted on November 2, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| surgeon operates here |
| Competitors: |
the care i received was outstanding! would highly recommend it.
the hospital is very small but very personable. |
| Comments: |
never went to icu~ went straight to 2nd floor and the care/nurses were outstanding! everything was great. they were at my bedside whenever I needed them! |
| Posted by: |
Deactivated Member (Posted on July 12, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. selected it. |
| Competitors: |
I would prefer this one to any other one in the area. |
| Comments: |
1) I had the singular misfortune to be in a room opposite a poor soul, that was screaming day and night from pain, so that I had a hard time sleeping. This could probably have been avoided, since there were quite a few empty rooms on my floor, but I was too weak to complain.
2) Nurses are always polite, quick to respond and ready to help out.
3) Pain meds - ahhh. I found that some nurses (usually dayshift) would wait for me to ask for my meds, but I would ususally wait too long, and couldn't estimate time because I had no clock in my room. I suppose this had to do with workload rather than pain management philosophy. The night shift, though, came in at pre-set intervals - usually before I was in acute pain and simply asked me whether I was ready for my meds or not - which was great.
All in all, I would go back to Highsmith-Rainey any day of the week.
I had to go back to the hospital due to complication. Nursing staff was outstanding in every respect, and the best part of the whole hospital experience. One went so far as to offer to take me half-way home, so that my husband wouldn't have to drive the whole 75 miles..
Many, many thanks to the wonderful staff. |
| Posted by: |
Julie K. (Posted on April 22, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| doctor chose it |
| Competitors: |
Too understaffed |
| Comments: |
The ICU was great. Everyone was very helpful, but once in a regular room, it was just the opposite. Hard to get someone to come help you. Diana and Mary were my 2 nurses and they were very nice and helpful, but too busy to come when you call. |
| Posted by: |
Renee S. (Posted on April 5, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It's the hospital my dr. uses |
| Competitors: |
I don't know of any other hospitals in that area. |
| Comments: |
The entire staff at the hospital was excellent i had no problems with anyone they were very nice and professional. I enjoyed the stay and wouldn't mind staying there again. |
| Posted by: |
Kerri K. (Posted on February 23, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Poor |
Pain Medication: |
Poor |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| I was told that this is where I will have my surgery, that is where Dr. Carter does his surgeries. |
| Competitors: |
I thought that I was upgrading by going to a civilian hospital rather than Womack, but I will say this...Womack treated me a whole heck of a lot better than HS-Rainey. |
| Comments: |
I would just like to say that I don't remember my stay in ICU. I do remember my stay on the regular floor. The night shift was horrible very short staffed and the RN was male and all he did was give you meds and leave you alone. My IV machine beeped all the time and it took forever for someone to come and fix it. The lady staying accross the hall had her little kids and husband there all night and I told the RN and they did nothing. Also all she did was yell profanity and yell, yell, yell all night. During the day shift Frances was great, but her aid was Lyndie and she was horrible. I got my period and was on blood thinner so it was all over so I buzzed her hoping she would help me. She came in and slamed a pad down next to me where I could not reach and walked out the door and slammed that too. She was very mean and horrible she has no bedside manner what so ever. Something really needs to be done about some of this staff. If you don't like your job get a new one! |
| Posted by: |
Carmine D. (Posted on February 22, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It was selected by Dr. Carter. |
| Competitors: |
This is the first hospital I have stayed in since I have lived in Fayetteville. It was really nice the staff was wonderful. |
| Comments: |
The staff in ICU was wonderful and very compasionate and friendly. |
| Posted by: |
Lori K. (Posted on January 25, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| My doctor does all his surgeries there |
| Competitors: |
Never been to any other Hosptial than Womack and they are both about the same |
| Comments: |
The ICU Nurses was WONDERFUL. When I went to the regualr floor the 1st shift was wonderful especailly ANETTE. AS FORT HE 2ND SECOND SHIFT THAT WAS A DIFFERENT STORY. I ASKED FOR PAIN MEDICINE 2 HOURS LATER STILL HAVENT GOT IT HAD TO CALL AGAIN TO GET IT FINALLY THE NURSE GAVE IT TO ME. SLEEP WHAT IS THAT HOW CAN YOU GET SLEP WHEN THE NURSES ARE LOUD. AND IV MACHINES GOING OFF EVERY WHERE INCLUDING MINE WHICH I HAD TO CALL SEVERAL TIMES FOR. I THINK THEY NEED BETTER NURESES FOR 2ND SHIFT OTHER THAN THAT ALL WENT WELL |
| Posted by: |
Heather M. (Posted on November 23, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| this was the hospital I was told to go to by my Docters Office staff. |
| Competitors: |
I don't know of any,,,, I am from the west cost and this one would go under the first year out there! |
| Comments: |
Well let me first say It was not all bad. If you end up there you want to look out for Nurse Joeann in the ICU, And Nurse Kim <Nights> and Nurse Ed <Days> form the Main floor. <3rd> They are the Best! The rest of them really need so bed side manners corsese.... the worse ones where Nurse Theresa ICU and Nurse Nicole <Nights> from the main floor. The food was well good from what my hubby told me in the caffertria and not bad in the room WHEN I GOT IT!!! As for ICU I had to stay there a day longer then needed which was not to bad they let my Hubby stay in the waiting room even gave him sheets and blankets for the pull out couch, care for me there was real good. Now as for the main floor. I never had my lines changed never was washed once and was there for 4 more days.... I had no problem in either getting my Pain med. The more Morphine they give the paticents then the more they sleep! I have to say on a scale from 1 to 10 10 being best They got a 4.5.... but don't freat if you complain they will give you a $10.00 gift ceriticate! |
| Posted by: |
Annette C. (Posted on November 22, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| My surgeon prefers this hospital but does uses another hospital as well. I was originally scheduled at the other hospital my choice but due to scheduling conflicts I needed to change my date and this was the other option. |
| Competitors: |
As all other hospitals they seem to be grossly understaffed in the nursing department. Had to call numerous times to get IV machine fixed when it was beeping. The aid basically threw the thermometer sheth across the room at the trash can and didn't bother to pick it up when she missed. One nurse got tangled in my IV and nearly jerked it out. Had to beg at one point to get my temprature taken when I felt like I was running a fever. They never came to get me up to walk my hubby had to do that. I had to tell them everytime my urine collection container was full. On several shifts the only time I saw a nurse was for meds and vitals. Not even having an assesment by new nurses coming on duty. Not that I think anyother hospital would have been a whole lot better but this is how my stay was. |
| Comments: |
See above comment |
| Posted by: |
Erika W. (Posted on October 11, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My surgeoun picked the hospital. |
| Competitors: |
I would go to this hospital than womack anyday. |
| Comments: |
The staff was great I had my own personal room and the staff was at my every beck and call. They made me feel welcome. |
| Posted by: |
Becky C. (Posted on September 12, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| Dr Carter does his surgeries at Highsmith. |
| Competitors: |
Wonderful! |
| Comments: |
They were very nice to me, even allowed my 2 year old to visit with me in ICU! |
| Posted by: |
Shelly I. (Posted on August 24, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Very Poor |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Dr. Carter chose the hospital. |
| Competitors: |
This was a very nice hospital. |
| Comments: |
They let someone visit me in the ICU that I didn't know from my husbands work and she brought me candy. She was wondering what kind of surgery I had etc. It was my second day out of surgery and I didn't care to speak with that person at the time. Also I was put in small wheelchairs. I got a full size one when they wheeled me out of the hospital during discharge. |
| Posted by: |
Jennifer M. (Posted on July 12, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It is the only one my surgeon uses. It is right across from his office, that is one hard working man! |
| Posted by: |
LaShawn P. (Posted on June 17, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| How Selected:
| The Dr. Selected |
| Competitors: |
Smaller and more personible |
| Comments: |
Nurses we wonderful. I had unusual comlications and they helped me through them. |
| Posted by: |
Tammy M. (Posted on May 2, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| MY surgeon selected it for me. |
| Competitors: |
I feel that because it is a smaller hospital that you get more individual care and they are friendlier than the bigger hospital in our city. |
| Comments: |
I think that HighSmith-Rainey memorial hospital is excellent and I highly recommend it to anyone in Fayetteville that is planning to have Gastric Bypass Surgery. |
| Posted by: |
S C. (Posted on March 29, 2003) |
| Comments: |
I have yet to visit this hospital. |
| Posted by: |
Natalie M. (Posted on March 7, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| My Dr uses both of the hospitals in Fayetteville, NC. The surgical team that he uses at High Smith I was told is the same all the time and the staff at Cape Fear rotates. Also High Smith is a smaller Hospital and found it to me more personable. i had a great Head Nurse in the Am her name was Ama. and the nursing assistant Lyndie was the BOMB!!!!! |
| Competitors: |
smaller. more personable |
| Comments: |
I had one problem with one nurse everyone else was GREAT!!!! |
| Posted by: |
Koni B. (Posted on February 8, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My Doctor selected the hospital. He does all of his surgeries there. |
| Competitors: |
Well, it's certainly better than the one we have here in my home town. Much better staffed and more modernly equipped. I live about 5 hours from this hospital (in an extremely small town) and they were very much will to work on this with my visitors and discharge. |
| Comments: |
Anyone having RNY in this area should go to this Hospital. They have an awesome group of nurses and are equipped to handle patients of this type. |
| Posted by: |
Lysiane P. (Posted on August 3, 2002) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Poor |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| My surgeon selected the hospital |
| Competitors: |
Previous patient at WAMC FT bragg and received excellent care . There was no comparison |
| Comments: |
First I would like to say I have had numerous surgeries in the past without any complaints in other hospitals. The nursing care at HSMH was horrible. My first night post op I had a vent directly overhead that leaked cold water on me all night. I told the nurse and she never did a thing about it. I was soaked by the next day.
The following day, my guest had to push the bed over from under the vent. I went for a barium swallow and was left unattended in a hallway for over 1 hour in a wheelchair. The radiologist was rough and messed up my IV. It took over 2hours 45mn to get someone to start a new IV. Therefore I had no pain medicine from the PCA. I complained of having difficulty breathing and needed my inhalers. They were not brought to me till 1 1/2 days later and had saturations of 82%. I was put on oxygen for a while and it was discontinued. The RT said she would return to check my saturations in 10 mns. Four hours later another RT returned. My sats were 87%. I was having difficulty breathing and had a severe headache from the low saturations. If I had been assessed properly, they would have noticed that the Dilaudid from the PCA was causing me to have breathing problems. Once the dilaudid was D/c my breathing returned to normal. But nobody cared enough .
I never received clean linens, towels or gowns. If I needed something I had to go get it myself. On several occasions I witnessed nurses in empty rooms watching tv. It took over 45 mn of calling staff to get medicine for nausea. She became upset because I called during change of shift and said "Someday I'll be able to get my report". She was the same nurse that made negative comments about my surgeon and the surgery.
My IV pumps beeped constantly. I paged the nurse to notify her. A nursing assistant came and could operate the machine. I waited another 35 mns and no one came to turn them off. I finally silenced them my self. I got no assistance with getting in and out of bed. My husband did my dressing changes because the nurse never changed them or did assessments on me. In three days only one nurse assessed me. The nursing assistants did do frequent vital signs but my urine hats were never emptied. I had to keep tract of my output. I was told by a male nurse that I had to order my own meals. I called the dining facility and was told not to order my meals because I was on a pureed diet. I was so frustrated I just cried. I did speak to the assistant manager and surgeon about my complaints. The following week I spoke to another patient who had the same problems. Obviously my complaining did not help. |
| Posted by: |
Kathy A. (Posted on June 3, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My Surgeon practices there. |
| Competitors: |
EXCELLANT compared to the Cape Fear hospital in Fayettville... I was first put ito Cape Fear Fayettville for the surgery.. that hospital was ALLFULL and very non professional. Then a few days later after being sent home I developed compications and had to be re-admitted. I refused Cape Fear all the way around.... |
| Comments: |
High Smith Rainey was GREAT.. the staff and atmosphere was just so much more relaxing and considerate. |
| Posted by: |
Gina S. (Posted on May 6, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It's the hospital my surgeon uses. |
| Competitors: |
This is the only hospital I have been a patatient of in NC. |
| Comments: |
All the employees I came in contact with were very freindly and helpful. They did whatever was needed to make my stay comfortable. |
|
|
