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Holy Cross Hospital
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Maryland where bariatric surgery is performed.
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Number of Contributors: 43
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you. Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Isis F. (Posted on September 16, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I have Kaiser and my Surgeon works out of Holly Cross. |
| Competitors: |
I would compare it as one of the best. |
| Posted by: |
K T. (Posted on February 21, 2008) |
| How Selected:
| This is the hospital my insurance uses for all of their bariactric patients |
| Comments: |
The hospital is very nice. I like the fact that it is called Holy Cross!!! |
| Posted by: |
Shirley E. (Posted on December 12, 2007) |
| Posted by: |
Kimberly B. (Posted on November 27, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Holy Cross is one of the busiest hospitals in the state. I went there because that's where my surgeon has priviledges. |
| Posted by: |
Penny (Brooks) Shaw (Posted on August 29, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| Posted by: |
Lisa W. (Posted on August 9, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Distance & previous hospitalizations |
| Competitors: |
It is pretty good |
| Comments: |
Everything was fine except the wait for patient transport-I finally just walked down to meet my ride myself which I should not have had to do since I am not to lift more than 10 lbs. and my bag weighed more than that. |
| Posted by: |
Luci C. (Posted on April 25, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| yes |
| Competitors: |
the best around |
| Comments: |
I love it. |
| Posted by: |
Koliwe M. (Posted on April 3, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| There were oinly two where my surgeon operated. I did not like my other option. |
| Competitors: |
It was fast, clean, beautiful and really great. I found the staff very responsive and kind. In other hospitals I have found staff less attentive. |
| Comments: |
It was a great experience. The staff was very knowledgable about the bariatric patient and the have 24 hour visitation. They were very accommodating. |
| Posted by: |
Xoxorobin G. (Posted on March 13, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the closest hospital my insurance (Kaiser MidAtlantic) recommends. I've been a patient there before and have always been very pleased with the care. |
| Comments: |
My hospital experience was outstanding. Jeanne Ferber, the wls advocate, was excellent at keeping my family and I informed. She made a point of checking in with me daily and made sure I had her direct phone number in case I had any surgery-specific questions. I had a private room (again THANK YOU, Jeanne!) that was comfortable and quiet. The nursing staff was caring and compassionate. I barely waited any time at all between pushing the call button and having a nurse at my bedside. They were even wonderful about applauding my efforts at tough stuff like getting out of bed and walking loops around the floor!
I really like the fact that there are no regulated "visitor's hours". It allowed my family to come and go as they could and had I wanted it, someone could have stayed with me the entire time.
Registering for my surgery and my pre- and post-op experiences were efficient and professionally handled. And the anesthesiologist did an AMAZING job. I have never come out of surgery feeling as good as I did this time.
One final comment, both my mom and my DH were very complimentary about the food in the café. My food was pretty bland (DUH! How exciting can clear broth and sugar free jello be???) but they were actually excited about eating at Holy Cross. |
| Posted by: |
Christie H. (Posted on November 15, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| Posted by: |
H. M. (Posted on October 31, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| The nurses were great but the floor was VERY VERY noisy. I was only there overnight, but I got little to no sleep. |
| Competitors: |
The hospital has been re-modeled, but the rooms need it more than just the facade. Other hospital i've been to in the area are a bit cleaner and newer. |
| Posted by: |
Cheryce M. (Posted on October 10, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I HAD A CHOICE OF EITHER PROVIDENCE HOSPITAL OR HOLY CROSS. A FRIEND OF MINE SUGGESTED THAT HOLY CROSS' BARITATRIC TEAM WAS A LOT BETTER THAN THOSE AT PROVIDENCE. I TOOK HER ADVISE. I MUST SAY THAT I'M NOT TOO SURE ABOUT HOW TRUE HER STATEMENT WAS BUT I'M PLEASED WITH MY DECISION. |
| Competitors: |
TO KNOW THAT I HAD A 'BARIATRIC TEAM' WORKING AROUND THE CLOCK WITH ME DURING MY STAY MEANT A LOT TO ME. THIS HOSPITAL IS A LOT BETTER AS FOR PARKING AND CLEANLINESS. LET ME ALSO ADD THAT I FELT LIKE I WAS GOING TO BE IN A LUXURY SUIT JUST BY THE LOOKS OF THE LOBBY. GREAT SET UP!! HOWEVER, I CAN'T JUSTLY COMPARE HOLY CROSS TO ANY OTHER HOSPITAL FOR THE SURGERY OR THE BARIATRIC TEAM. I'VE ONLY HAD THE SURGERY ONCE. (~~smile~~~) |
| Comments: |
GENERALLY, THIS HOSPITAL WAS GREAT. IF YOU HAVE THIS HOSPITAL AS ONE OF YOUR PICKS; I STRONGLY SUGGEST HOLY CROSS HOSPITAL |
| Posted by: |
Dora H. (Posted on August 1, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| My surgeon had available dates @ this hospital. I had been to a seminar @ it previously and liked what I had seen. |
| Competitors: |
My other comparison would be Washington Adventist. I think both of them have a wonderful level of care, I had no problem going to either. |
| Comments: |
The hospital and staff were good, but for the rest and quiet that was ALL because of a horrible roommate. Even the nursing staff was annoyed with my roommate, and I was glad to go home and rest! |
| Posted by: |
Dora H. (Posted on August 1, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| My surgeon had available dates @ this hospital. I had been to a seminar @ it previously and liked what I had seen. |
| Competitors: |
My other comparison would be Washington Adventist. I think both of them have a wonderful level of care, I had no problem going to either. |
| Comments: |
The hospital and staff were good, but for the rest and quiet that was ALL because of a horrible roommate. Even the nursing staff was annoyed with my roommate, and I was glad to go home and rest! |
| Posted by: |
T N. (Posted on May 31, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| Surgeon's hospital |
| Competitors: |
On a scale of 1 to 10 I would give Holy Cross a 7 |
| Comments: |
I really have noprobem with the hospital its the people that work there.The nurses should be there because they love to care fore people not because they need a job. |
| Posted by: |
Cheryletta P. (Posted on January 19, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I work for Holy Cross |
| Posted by: |
Nova L. (Posted on December 30, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| My Dr. did surgery at this location. |
| Competitors: |
Very good |
| Comments: |
The hospital was under construction which I think had its advantages. FREE parking lol. There was above average noice but I just think that was because my door stayed open. I did not have a private room but I heard it was a slow cpl of days so no one moved in to the bed next to me. I do not think I could have been in a room with someone. |
| Posted by: |
Alice W. (Posted on October 14, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I had planned to have my surgery at another area hospital, but on the day I wanted to have my surgery, my surgeon was working at this hospital. So I switched hospitals, because the date of my surgery was more important than the location |
| Competitors: |
This was the first time I've ever stayed in the hospital. I've only visited other people in the hospital before. However, I must say that I liked Holy Cross more than most of the other hospitals I have visited people at.
They've recently renovated the hospital, so everything is pretty new and clean. And it doesn't smell like other hospitals I've been in. |
| Comments: |
The staff at the hospital was great! For the most part, I really liked staying at Holy Cross. I had one nurse who hadn't worked with a lot of bariatric patients before, so he was a little slow to meet my needs, but he really put an effort into making sure I was taken care of.
Unfortunately, I shared a room with someone who had very inconsiderate guests who where very noisy when they came to visit her. Even when they'd walked past my bed and saw that I was sleep they'd talk loudly, etc. I wish the staff would have done something about this.
My biggest problem was with the radiology staff on the day after my surgery when they took me down to make sure my pouch didn't have any leaks. It seems that they just couldn't understand why I couldn't swallow a large amount of the stuff they use to see the pouch in the x-ray and the kept yelling at me and threatening me about taking large gulps of this stuff and I ended up throwing up all over everything. |
| Posted by: |
Lisa Y. (Posted on April 19, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| First Available Date |
| Comments: |
The Entire staff was very friendly |
| Posted by: |
Valerie C. (Posted on April 3, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| My surgeon performs sugery at three area hospitals and this on had the earliest opening for surgery. |
| Competitors: |
The hospital is very nice and clean.
Does not have a "institutional feel" or the "hospital smell" |
| Comments: |
I think Dr. Fullum needs to provide his own nurses to deal with his patients. The nursing staff gets quite busy and it takes them a while to respond until you start threatening to have your surgeon paged. They continually brought me the wrong diet. I was supposed to have sugar free or diabetic food and they brought regular. No one told me that I was supposed to dilute the apple juice until later in the night so I was nauseated. I called down for CIB and was told that they did not have it...
I asked to walk for 6 hrs before they let me get out bed and only because my angel turned the hospital out. The staff is really nice, just not on top of things like they should be... |
| Posted by: |
Kim W. (Posted on February 18, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| this is where my surgeon practices |
| Competitors: |
about average. . .communication could be a bit better |
| Comments: |
the one thing that I was miffed about was I never got to shower, or clean up, and I didn't get clean sheets. . that kind of grossed me out. They said they ran out of clean sheets?? (maybe they shsould buy some more?) |
| Posted by: |
Sylvia P. (Posted on September 21, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr. Greene's staff made arrangements |
| Competitors: |
Much better |
| Comments: |
Clean, staff friendly. pleasant stay |
| Posted by: |
Tammy M. (Posted on September 13, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Brooke L. (Posted on May 25, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital closest to me that my surgeon works in. Most of my other doctors (pcp, other specialist) also had priveleges at this hospital, so that made me more comfortable |
| Comments: |
Very clean, doesn't have that hospital smell. The emergency room is always overcrowded, but they are great for non-emergency proceedures. |
| Posted by: |
Jeana B. (Posted on April 23, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| This is where my surgeon performs the procedure. |
| Competitors: |
I liked it better than Shady Grove Adventist and Washington Adventist. I've never been hospitalized at either place, but my husband has. |
| Comments: |
The overall experience was not bad. Once or twice I had to wait a very long time to get the bandage over my drain changed. By the time the nurse was able to get to me, the gauze was soaked and very uncomfortable. But the nurses are extremely busy there and I know they do the best they can. |
| Posted by: |
Charlyce B. (Posted on February 3, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeon does his surgeries there. |
| Competitors: |
It was ok. |
| Comments: |
The care I recieved at Holy Cross was pretty good. |
| Posted by: |
Marie R. (Posted on November 17, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| This was my surgeons hospital- |
| Competitors: |
Way below average |
| Comments: |
The care in recovery was excellant as was ICM --once I got to the 5th floor I was left on my own--I had a reaction to pain medication I begged them to call the Dr and get me something else it took 24 hours til the Dr showed up--I will never go to this hospital again. |
| Posted by: |
Jill K. (Posted on November 7, 2002) |
| Overall Value: |
N/A |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| doctor greene works at this hospital. I switched doctors. |
| Posted by: |
Denis S. (Posted on October 28, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Poor |
Privacy: |
Very Poor |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Very Poor |
| How Selected:
| The surgeon that did my surgery uses this hospital |
| Competitors: |
I had a friend stay in another area hospital and I thought her stay was much better than this one |
| Comments: |
We have a support group that meets at the hospital twice a month, the hospital doesn not work with us with use of wheeel cahirs doring our meetings or do thay allow us the use of the full auditorium. |
| Posted by: |
Deactivated Member (Posted on October 28, 2002) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Very Poor |
| Multi Security: |
Average |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Poor |
| How Selected:
| It's the only hospital where my surgeon operates and it's fairly close to my home. |
| Competitors: |
Have never been hospitalized before, so can't compare but if others are worse, God help us. |
| Comments: |
For extremely large patients (over 400 lbs.), the staff are untrained in helping to lift/move patients, helping them get out of big chairs without hurting themselves, giving them hygiene care, washing them. Privacy doesn't exist. Private rooms are impossible to get without connections. Some nurses are rude and inattentive, even when you're in pain. You get NO sleep. Some staff were very nice and some were inconsiderate. You're at their mercy. |
| Posted by: |
Lois H. (Posted on July 30, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| Recommended by another one of my doctors |
| Comments: |
Other than the constant loud noise it wasn't bad at all. The nurses were excellant except for one of the midnight shift nurses (the nurse from hell) Still glad I only had to be there 3 days. Glad I went Lap |
| Posted by: |
Kathy W. (Posted on July 28, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| This is the hospital my surgeon works out of. I had no chioce. |
| Competitors: |
It was OK. The air conditioning wasn't near enough. I had to bring a fan just to get comfortable. |
| Comments: |
To be perfectly honest, I wish my doctor worked out of Anne Arundel Medical Center instead. |
| Posted by: |
Rachel N. (Posted on July 21, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| This hospital is the one that my surgeon prefers. |
| Competitors: |
I have only stayed at one other hospital (in Frederick MD) and I was much more comfortable in Frederick than I was at Holy Cross. |
| Comments: |
The night nurses were wonderful, but the day shift was terrible. I would press the button for help and no one would come. Once I dropped my morphine button and beeped and no one came and I had to yell for help when the pain got to bad. They did not change my bed until almost 12 pm and they said it was because they ran out of linen (on both days). I asked if they could help me with a bed bath, and the nurse brought me a towel and a washcloth and left it and said there you go. Thank god my husband and mom were there. They helped me with everything during the day. The day nurses really sucked. The night shift was wonderful. |
| Posted by: |
Marti R. (Posted on June 28, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| Surgeon's affiliation |
| Competitors: |
Much better care was received at Shady Grove. |
| Comments: |
I was relieved to get off the sixth floor critical care unit and onto a regular floor. |
| Posted by: |
Kristi B. (Posted on May 16, 2002) |
| How Selected:
| This is the only hospital that Dr. Greene operates in, so I do not have a choice of where to go. |
| Posted by: |
Mary K. (Posted on May 13, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Poor |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Average |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Dr. Greene uses this hospital |
| Competitors: |
It was probably no worse then any hospital I have been in. It tokk 9 hours to get me a bed in ICU then when I got here it was very very noise could not get any rest. I finally got a room on another surgical floor Fri. afternoon got a pretty good nights sleep. Went home Sat at noon.No Place like home!!! |
| Comments: |
Some of the nursing staff not in ahurry to help moved real slow. Overall the experience was not to bad. |
| Posted by: |
Kelly M. (Posted on March 29, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| I didn't have a choice really, but i took comfort in the fact that several of my surgeons patients had a good memory of being in the hospital. I also took comfort in the fact i was born at holy cross in 1982 and reborn in 2001 |
| Competitors: |
Above the standard in the area |
| Comments: |
The night nurses aren't the friendyest but my day and evening nurses were absolutely wonderful. especially the icu nurses. |
| Posted by: |
Mark M. (Posted on March 16, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| This was where my surgeon operates out of and where the support group meets. |
| Competitors: |
This is one of the best in the area. A very good hospital. |
| Comments: |
I had both excellent care and poor care, having had one nurse from Hades and the other nurses from heaven. if it wasn't for this one bad apple. My stay would have been wonderful. |
| Posted by: |
Kathryn C. (Posted on March 11, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| This hospital is the one Dr. Greene uses.. I had never been to this hosiptal as a patient before, but found it to be a very nice experence. |
| Competitors: |
The nursing staff was very helpful and understanding to my condition. |
| Comments: |
I would use it again.. |
| Posted by: |
Sue (Posted on February 27, 2002) |
| How Selected:
| My Dr performs his surgery there. The hospital was very nice, but I never saw a big boy bed as was told. ICU was great. Very attentive to every need and helpful. I was there 4 days due to a flu epidemic. Once I moved to my regular room all help was gone. My sheets were never changed, I was never assisted with bathing,and I was never once walked in the 3 days there. |
| Competitors: |
Other that 5 day with a c-section I have never been in a hospital for more than a day. So it is hard to compare. |
| Comments: |
In general it was good, not great. But the most important part was my Dr who was wonderful and saw me everyday. |
| Posted by: |
Kayla K. (Posted on February 3, 2002) |
| Posted by: |
Nichelle C. (Posted on January 29, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
N/A |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was a hospital affiliated with my insurance |
| Competitors: |
N/A |
| Comments: |
The ICU staff was excellent. On one on my last days at the hospital I had a male nurse that really wasnt up to par and needs additional training on bedside manner. |
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