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Hospital of the University of PA

Feedback posted by the public

LocationPhiladelphia, PA
Affiliations
SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Pennsylvania where bariatric surgery is performed.

Number of Contributors: 15

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: George R. (Posted on June 4, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: Surgeon is director of the Bariatrics program for all University of Pennsylvania Health system Hospitals.
Competitors: Very up to date hospital.
Comments: The only complaint that I have was the mattress for the bed was exteremely uncomfortable on my rear end.
Posted by: Herminia M. (Posted on April 9, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Reputation
Competitors: Service was the best I have ever recieved.
Posted by: Marion O. (Posted on March 13, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: I was referred to Dr. Williams and the hospital by my cardiologist.
Competitors: I think HUP's facility and its staff are excellent. I felt very well taken care of and I feel that the staff is very knowledgeable.
Comments: I had to stay in the hospital an extr couple of days due to a slight problem with my JP drain. I never felt rushed to leave. The staff kept me until they felt I would be okay to return home. This was a good thing.
Posted by: Donna W. (Posted on July 11, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: I selected the doctor and the hospital is in the insurances list of 'excellence"
Competitors: the staff was specifically trained to work with bariatric surgery and transplant patients, it made them more equipped to work with me and my healing
Comments: Clean, professional and beautiful
Posted by: Colleen H. (Posted on July 1, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Good
How Selected: surgeon
Posted by: Thomas R. (Posted on June 11, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Excellent
Posted by: Philly B. (Posted on April 18, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
How Selected: Internet research showed that my surgoen was one of the best in the U.S.
Competitors: Average
Comments: I always expect hospitals to be impeccably clean because of them being hospitals but HUP was only close but that's just me. Otherwise my care was excellent I would always recommend Dr. Williams!
Posted by: Karen K. (Posted on February 2, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
Posted by: K R. (Posted on December 16, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Friends went thru program at HUP
Competitors: Top rated staff and facilities.
Comments: HUP was fantastic overall, except for being in the city, I have had a wonderful experience.
Posted by: Erin S. (Posted on November 20, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: They are a "Center of Excellence" which is required by Medicare.
Competitors: It was excellent. I was in the Rhodes building which is very well equipped and had a private room.
Comments: Very pleased overall with the hospital and staff.
Posted by: Celeste G. (Posted on November 6, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It is the hospital of my surgeon
Competitors: Great ! I think city hospital are always better.
Comments: All the staff were very friendly & helpful.
Posted by: K. D. (Posted on October 18, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Competitors: This is the best hospital.The are very accomodating to your needs and well as your visitor's needs.From past experience with other hospitals,I have to say this is the best one as far as patient care and service
Comments: I trusted the doctors and the nursing staff and my family and I were made to feel very comfortable
Posted by: William K. (Posted on July 19, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: Is truly the best place in my area
Competitors: The best of any in the Delaware Valley
Comments: Wonderful experience. Could not have been more pleased.
Posted by: Stacey M. (Posted on June 18, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Average Staff Responsive: Poor
Parking: Excellent
Posted by: Jane E. (Posted on April 10, 2006)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Good Privacy: Poor Pain Medication: Poor
Quiet: Very Poor Visiting: Average Staff Responsive: Poor
Parking: Average
How Selected: Research
Competitors: After the fact, I heard it had a bad reputation
Comments: Very poor nursing care, very few caring nurses.
 


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