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Jackson Hospital

Feedback posted by the public

LocationMontgomery, AL
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Randall Cook, M.D.
    Antonio Williams, M.D.

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Alabama where bariatric surgery is performed.

Number of Contributors: 37

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Linda C. (Posted on October 16, 2006)
Comments: In my opinion Jacksons is one of the best around, I had both of my girls at Jacksons and all my surgeries and my stay each time on a scale of 1 to 10 was definately a 8 or 9. Overall everything was great.
Posted by: Keri S. (Posted on February 23, 2006)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Poor
How Selected: I think it was very good,and met my needs
Competitors: it's very good,I think both are actually
Comments: great
Posted by: Dixie D. (Posted on September 15, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It was the hospital my doctor used for his surgeries.
Competitors: Don't know about the local hospitals. I have never been to one there before. But it was very comparable to my hospital in my hometown.
Comments: The staff was amazing! Some of the nurses were pre-op or post-op themselves and we just had a great time fellowshipping together, as well as the care they gave was excellent. :)
Posted by: Deactivated Member (Posted on August 11, 2004)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Average Pain Medication: Poor
Quiet: Average Visiting: Average Staff Responsive: Poor
Parking: Average
How Selected: My surgeon only performs surgery at this hospital.
Competitors: I have HEARD that it has gotten much better since I was there, I hope so. It was sad to have such a FANTASTIC surgeon who really cares and is very knowledgable of our needs, and then have to use a hospital who brought me a Sprite on my postop food tray! I sincerely hope the hospital has become more educated in the needs of wls patients since me.
Posted by: Dakota M. (Posted on July 31, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: It is the hospital used by my surgeon.
Competitors: Comparable...the staff is good some days and not so good some days. It's about the same.
Posted by: Ted E. (Posted on July 19, 2004)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: Surgeon selected.
Comments: I think this hospital could use some orginization. The staff and nurses for the most part were very supportive and caring. I would like to give a special thanks to Nurse Francis (male nurse), he seemed to always give that little extra in caring for me.
Posted by: Keri S. (Posted on June 25, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Poor
How Selected: It was the only one that Dr.Antonio Williams works at.
Competitors: It compares very well. Good staff,and very nice hospital itself.
Comments: Very Nice
Posted by: Amy P. (Posted on June 8, 2004)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Good Pain Medication: Average
Quiet: Average Visiting: Average Staff Responsive: Very Poor
Parking: Poor
How Selected: It was the hospital my surgeon chose.
Competitors: Poor. I have used Baptist East and the nursing staff was much more accomodaiting there than the ones at Jackson
Posted by: BlsdBama M. (Posted on March 10, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It is the one my surgeon uses
Competitors: I have gone to Baptist on different occasions and Jackson's is so much better hands down.
Comments: My experience here was very good.
Posted by: Colleen C. (Posted on February 17, 2004)
Overall Value: Very Poor Oversized Equipped: Poor Oversized Sensitive: Very Poor
Multi Security: Poor Privacy: Very Poor Pain Medication: Very Poor
Quiet: Very Poor Visiting: Average Staff Responsive: Very Poor
Parking: Good
How Selected: It was the hospital that Dr. Cook used.
Competitors: Jackson Hospital was horrible but I don't know how the other hospitals in the area are since this is the only one I have been to.
Comments: Jackson Hospital was horrible! The nurses did not want to help me at all and when I asked for something they had horrible attitudes! I would even have to buzz 2,3 and 4 times for pain medications and had to beg for spit baths! It was a horrible expereince.
Posted by: Kelly H. (Posted on February 13, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Christy Y. (Posted on February 4, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: IT WAS THE HOSPITAL MY DOCTOR USUALLY USES.
Competitors: I THINK THIS WAS A GOOD HOSPITAL I REALLY HAVEN'T BEEN TO A HOSPITAL BEFORE NOW.
Comments: IT WAS A VERY NICE ENVIROMENT THE STAFF WAS REALLY FRIENDLY. I HAD NO PROBLEM WITH NOTHING. IT WAS GREAT!
Posted by: Missy (Posted on January 23, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This is the hospital my doctor uses.
Competitors: This is my first hospital stay and I was very pleased.
Comments: The hospital was clean and the nurses took care of my every need, if you could find one. It was obvious they were short handed but each and every one was very kind to me and my family.
Posted by: Vivian K. (Posted on January 21, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Dr. Cook performs procedures there.
Comments: I think Dr. Cooks patients are normally housed on 6 west, the nurses I had were great to talk to and were competent in their abilities. It was really quiet on the 6th floor except for some kind of vaccum system for transporting blood and stuff, it was loud, sounds like a lot of bumping. Which for me was annoying, but I am easily irritated anyway, so don't hold my comments as normal.
Posted by: D S. (Posted on January 16, 2004)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Average Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Poor
Parking: Average
How Selected: Doctors choice. Plus I have always preferred this hospital in the past.
Competitors: I'm not sure. What I'm hearing is that all of our hospitals in my area are understaffed.
Comments: I feel that it is very important to have family or friends with during your hospital stay to help you get around. The first time I was alone and needed help to the restroom I rang for help and got an intercom response. However, no one ever came to help me. It was a real struggle getting out of bed by myself. I checked in on Monday and the trash can was only emptied once while I was there (I checked out Thursday). Family changed bed linens or they would not have been changed. Also, I paid all my deductibles and private room charges when I checked out of the hospital. The hospital called the next day to inform me that the credited my account and that they needed to debit the account twice to offset. To my horror after calling the bank, the hospital never credited the account. BUT they did debit my account twice. Hopefully, they will straighten this out very soon. I was fortunate that my best friend who is a RN stayed with me at the hospital. She was shocked at the service. I have to say that there were serveral excellent nurses during my stay. I don't think the nurses are at fault.
Posted by: Mary K. (Posted on December 25, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: It is the one that Dr. Cook had me go to.
Competitors: It is just as good or even than better the ones I have stayed in.
Comments: The staff was great! I loved each and everyone of them...
Posted by: Dolphin D. (Posted on November 21, 2003)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Average
Quiet: Poor Visiting: Excellent Staff Responsive: Very Poor
Parking: Average
How Selected: It is the hospital my surgeon use.
Competitors: The nursing staff compared to the other hospital was in was terrible. Maybe b/c the last time I was on the cardio wing. The nurses were awful at Jackson. I had one good nurse.
Comments: The nurses speak their minds too. They told my family opinionated thoughts they never should have spoken. They were lazy and slow.
Posted by: Michelle R. (Posted on October 8, 2003)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Average Privacy: Excellent Pain Medication: Good
Quiet: Poor Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: hospital that M.D. performs operations
Competitors: quite professional
Comments: My room was next to the service elavators, thank God for morophine
Posted by: Nicole J. (Posted on June 18, 2003)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Average Privacy: Average Pain Medication: Average
Quiet: Good Visiting: Good Staff Responsive: Poor
Parking: Average
How Selected: Surgeone Recommendation
Competitors: No comparison
Comments: The nurses could have been a bit more helpful
Posted by: Bob L. (Posted on May 27, 2003)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Poor Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: Surgeon
Posted by: Sara B. (Posted on April 30, 2003)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: It is the hospital that Dr. Williams uses.
Competitors: I have stayed at several hospitals and feel Jackson did a good job.
Comments: I would go there again if I needed to. The nurses were very kind.
Posted by: Luciana J. (Posted on April 7, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: THIS IS THE HOSPITAL THAT DR. WILLIAMS USE.
Competitors: THIS IS THE ONLY HOSPITAL THAT I'VE EVER BEEN HOSPITALIZED IN.
Comments: EVERYTHING AND EVERYONE WAS FINE UNTIL MY DISCHARGE SO I'M NOT GOING TO GIVE THE HOSPITAL A BAD RATING BECAUSE OF ONE PERSONS LAZINESS, THAT WOULDN'T BE FAIR TO THE HOSPITAL.
Posted by: Luciana J. (Posted on April 7, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: THIS IS THE HOSPITAL THAT DR. WILLIAMS USE.
Competitors: THIS IS THE ONLY HOSPITAL THAT I'VE EVER BEEN HOSPITALIZED IN.
Comments: EVERYTHING AND EVERYONE WAS FINE UNTIL MY DISCHARGE SO I'M NOT GOING TO GIVE THE HOSPITAL A BAD RATING BECAUSE OF ONE PERSONS LAZINESS, THAT WOULDN'T BE FAIR TO THE HOSPITAL.
Posted by: Ricky M. (Posted on April 2, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: I have had several surgeries here and always had excellent care
Posted by: Christina L. (Posted on March 28, 2003)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Poor Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: It's the hospital my surgeon uses for his operations.
Competitors: It's the best hospital I have ever been in.
Comments: The hospital was generally equipped and the staff where accomidating to me.
Posted by: Debbie C. (Posted on January 14, 2003)
Overall Value: Poor Oversized Equipped: Poor Oversized Sensitive: Poor
Quiet: N/A Visiting: N/A Staff Responsive: Poor
Parking: Very Poor
How Selected: This is were sleep center was and where md office was. I am sevely limited in ambulating and use a walker. The parking was horrible and the staff did not even request a wheelchair for me when they saw my difficulty and did not explain how far I had to go. There is prime parking spaces for custumers of the bank that is there.
Competitors: Better parking accomodations for handicapped and more responsive staff.
Comments: I only went for a repeat sleep study and the md visit. I do not know how they would respnd if I had surgery there. The security guard was not helpful, he directed me to the furtherest paking lot saying he would send a van to pick me up in a little while ( how long is a little while) I asked about the closer parking lot and he said the van hardly ever went there.
Posted by: Patricia K. (Posted on December 28, 2002)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Average Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Poor
Parking: Average
How Selected: this is the hospital the Doctor uses.
Competitors: average
Comments: I will have to say I've had better hospital stays...I was "never offered" a bath. My husband bathed me. My bed was changed 1 time in 5 days, with my husbands help the 1 time it was done. Guess I should say one time in 3 days and not count the 1st day and the day I left. When I developed some problems and had to have some x-rays done the staff in r-ray department acted like it was an imposition to be called in. Physical therapy was a joke as far as I'm concerned. They were no help at all.I will give everyone the benefit of the doubt as my stay was during Thanksgiving holidays. However thats not really a good excuse... I am a retired nurse,(RN),so I know how the system works...All in all, I had one nurse on the 2nd shift that acted like they knew what they were doing and provided nursing care in the manner required. I was in luck because she works 7 on and 7 off. She was a gem...
Posted by: [anonymous] (Posted on November 26, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital that the doctor doing my surgery performs his surgerys at.
Posted by: Jackie C. (Posted on November 13, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: My surgeon uses this hospital and I live close by.
Competitors: I think it is the best hospital in this area. I wouldn't go anywhere else.
Comments: The staff was excellent. They tended to all my needs and were very caring and compassionate in my care. Great job!!!
Posted by: Vickey G. (Posted on November 10, 2002)
Overall Value: Excellent Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: i use to work there. and this is the only hosptial my docotor uses
Competitors: great, i work at the only other hospital in montgomery
Posted by: Leisa V. (Posted on October 2, 2002)
Overall Value: Excellent Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This is the hospital that my surgeon uses.
Competitors: I would recommend Jackson's to anyone. It is very modern, clean, and I was very pleased with my overall stay.
Comments: My stay at Jackson's was pretty much as pleasant as it could possibly be. All of the nurses on 6-west wing were wonderful, caring and as helpful as they could be.
Posted by: Dolly S. (Posted on September 21, 2002)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: this is where Dr. Cook performs his surgery and where my insurance was in network with
Competitors: well ive been to three hospital and i would have to say it wasn't much different from the others
Comments: I really can't complain about it the staff was great and friendly
Posted by: Dolly S. (Posted on September 21, 2002)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: this is where Dr. Cook performs his surgery and where my insurance was in network with
Competitors: well ive been to three hospital and i would have to say it wasn't much different from the others
Comments: I really can't complain about it the staff was great and friendly
Posted by: Dolly S. (Posted on September 21, 2002)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: this is where Dr. Cook performs his surgery and where my insurance was in network with
Competitors: well ive been to three hospital and i would have to say it wasn't much different from the others
Comments: I really can't complain about it the staff was great and friendly
Posted by: Vikki C. (Posted on September 14, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Doctor's selection
Competitors: My pleasure with Jackson Hospital far exceeded my experience with two other hospitals in my area.
Comments: I requested 5 West at Jackson Hospital and was extremely pleased with the care I recieved.
Posted by: William H. (Posted on August 1, 2002)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Excellent
How Selected: I went to Dr. Cook and he was great. He only uses this Hospital
Competitors: It was good
Comments: I think the staff was excellent
Posted by: Tricia Y. (Posted on June 20, 2002)
Overall Value: N/A Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Average Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Poor
Parking: Good
How Selected: It was close to my husbands office so if I needed him he could come right away.
Competitors: I have nothing to compare it to. I have never been in the hospital before this.
Comments: Some of the nusrsing staff could have been a little more caring. I had a night nurse that was wonderful.
 


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