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Kaiser

Feedback posted by the public

LocationSouth San Francisco, CA

Bariatric Surgeons believe to have
operated at this hospital:

    David Le, MD
    Prithvi Legha, M.D.
    Ramzi Alami, MD

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in California where bariatric surgery is performed.

Number of Contributors: 46

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Nicol L. (Posted on May 22, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It was the one appointed to me
Competitors: I have only ever been in 2 other hospitals and the staff at SSF was WAY better than either of the others I was in.
Comments: I had a great experience with the hospital and staff. Nurses were all friendly and sooo willing to help in any way they could. I wasn't doing too well and they made it very pleasant for me.
Posted by: B G. (Posted on September 27, 2007)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Kaiser patients are assigned to the hospital and surgeon.
Competitors: Although this hospital is older, I found the staff and accomodations excellent. It is small also which makes it easier to navigate.
Comments: All staff I came in contact with were excellent. Very timely. If I needed a nurse they were right there and all were friendly. I also knew that nights could get noisy so I closed my door and put in ear plugs so I could rest. I have no complaints about Kaiser SSF. I received excellent care during my stay.
Posted by: Dan S. (Posted on April 7, 2007)
Posted by: Deactivated Member (Posted on October 21, 2006)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Poor Pain Medication: Average
Quiet: Poor Visiting: Good Staff Responsive: Average
Parking: Poor
How Selected: I was assigned to it per my HMO.
Comments: VERY noisy and rooms, while private, are tiny - so much so that you can't really shut the door because the bed is in the way. Some of the nurses were amazing, a couple of them were very rough-handed and almost dismissive in their treatment. They did NOT have good communication with me at all! I didn't know about the $200 a day room payment until I was being admitted for surgery, they did not communicate well with family members after my surgery to tell them how I was, and they were VERY unprofessional and callous about "kicking me out" to go home: I was originally told I would have to sit in the lobby for several hours, even though my family members were nearly 2 hours away in Sacramento and I didn't know when they could come get me. It wasn't until I was in tears that another nurse came to assure me that I was *not* being summarily kicked out and that I could sit there until my boyfriend came to get me. My boyfriend is *very* unhappy with their discharge care.
Posted by: Dana C. (Posted on July 11, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Chosen by Kaiser due to my location.
Competitors: It's awesome. I have been to UCSF and SF General, and the care I got at Kaiser was so much better, as the staff was so nice and friendly. They made me feel right at home.
Comments: The nursing staff were just wonderful! Very caring and kind, and positive. I couldn't have hada better experience. They responded immediately when I rang my call button, and made sure I had everything I needed. All rooms were small, but private. I had a woman with alzheimer's across the hall from me, and she kept me awake until I got smart and had a nurse close my door. It was nice and quiet with my door closed. I was able to get up and walking pretty quickly, and was allowed to do laps around the nursing area. They were prompt with releasing me. They told me I would be discharged around 3 PM, but I got out of there around 2:30 PM, which was nice.
Posted by: M A R. (Posted on April 8, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Kaiser Permanente uses it's own facilities for Bay Area residents which is located in SSF
Competitors: I have been a member with Kaiser for 8 years.
Comments: This Hospital is OK the only NEG is that it is very noisy gastric Bypass patients are placed in what seems to be a mixed ward, I had to listen to a dementia patient scream all night (good thing that the meds help you relax!)
Posted by: A. M. (Posted on September 6, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Kaiser Member - referred to South San Francisco Facility through my PCP
Competitors: Kaiser is fantastic.
Comments: I feel very fortunate that I went through Kaiser S. San Francisco for this life changing decision. If I needed to contact someone - someone in the department was ALWAYS available. Education is key - they are excellent. They give you all the right tools to make it.
Posted by: Tina M. (Posted on July 15, 2005)
Overall Value: N/A Oversized Equipped: Excellent Oversized Sensitive: Excellent
Parking: Good
How Selected: As a Kaiser member, we are limited to using Kaiser hospitals and facilities. In Northern CA, their Bariatric Program is handled in South San Francisco. I had no choice in my selection but have been very happy with their services to date.
Competitors: No previous experience with other hospitals
Posted by: Werner C. (Posted on July 4, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the best and most reasonable cost.
Competitors: This hospital is awesome.
Comments: Kaiser is well equipped with good people!
Posted by: Patti R. (Posted on June 10, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I was assigned this hospital
Competitors: It was good, small and personal.
Comments: I just wished I lived closer
Posted by: Jacqueline S. (Posted on April 24, 2005)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: No choice
Competitors: n/a
Comments: I was treated excellent during my entire stay.
Posted by: LadyCarole B. (Posted on April 1, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
Posted by: Corrina I. (Posted on January 2, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Mary S. (Posted on December 19, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: I live around the corner, and this hospital besides going to San Diego is the only one that does the surgery, COURSE I chose the one around the corner!
Competitors: I dont know about other hospitals, I DO know that it has been a year since my surgery and I have read some pretty awful stories, so I wanted to let anyone know, that is planning to have the surgery... THIS is a excellent place to be, and you will be treated very well
Comments: Again, after a year I wanted to help anyone thinking of having the surgery, it is the best program, Nadia and Gitte are the best and YOU are the one that will make it work, the surgery is a TOOL, not gonig to make your weight problem go away, just HELP you. You must remember to WORK the program, and you will be GREAT!!
Posted by: Ron M. (Posted on October 28, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It was only place Kaiser sent patients from Sacramento.
Competitors: They are well prepared and were excellent.
Comments: Everyone gets a private room. No one shares. Made it much better for recovery.
Posted by: Shrinking M. (Posted on October 14, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My insurance, Kaiser,selected it.
Competitors: Don't know of any others.
Comments: I may be writieng this too soon after surgery (7 days) but I was a little unhappy. At 300 pounds they said I was not big enough for the special bariatric bed, so I suffered agony getting in and out of bed. The bariatric wheelchairs are HUGE, but they have no foot rests so I had to hold my feet up- not easy with 34 staples!!
Posted by: Jennifer S. (Posted on September 14, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: it's the hospital that kaiser selected for me.
Competitors: i have never been to any other hospital
Comments: it was great!!! the nursing staff was excelent!!!!! especially kathleen...thanks for everything!!!! the beds were comfy which was suprizing.
Posted by: Deactivated Member (Posted on August 19, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I have Kaiser, But I choose SSF over Richmond because of the reputation.
Comments: Everybody was fantastic !!!!
Posted by: Leslie G. (Posted on August 12, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Average
How Selected: Health plan no other option available
Competitors: As good as San Rafael CA, Kaiser
Comments: The lift team who came and got me out of bed a couple times a day was dyn-O-mite!
Posted by: Kim L. (Posted on August 11, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: It is the hospital my insurance accepts
Posted by: Valerie T. (Posted on July 18, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Kaiser assigned me to this hospital
Competitors: n/a
Comments: A large number of the nurses and aides were clueless. It seemed like it was their first day! One gave me full sugar jello for a snack.
Posted by: Jeannie D. (Posted on June 17, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: I WAS SENT TO SSF BY MY KAISER IN VALLEO BECAUSE THEY ARE THE ONES WHO PREFORM THIS SURGERY IN MY AREA
Competitors: I LIKED THE WAY THEY TOOK CARE OF ME AND HOW I WAS MADE TO FEEL-SAFE.
Comments: I THINK OVERALL THIS HOSPITAL WAS WONDERFUL WITH THE MINOR EXCEPTIONS OF A FEW NURSES/ASSISTANTS.
Posted by: Shannon E. (Posted on April 29, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: it was selected for me from my primary doctor.
Competitors: they were very attentive to my needs.
Comments: the staff was great, i never had to worry about anything. it was as if they knew what i needed before i even asked.
Posted by: Linda W. (Posted on April 24, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: through the insurance it was chosen for me....
Competitors: no comparison
Comments: I had a very goood experience with my stay and would recommend the hospital to other Kaiser members!!
Posted by: Deactivated Member (Posted on April 8, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: Kaiser selected the hospital.
Competitors: I have never been to a different hospital in California.
Comments: Good.
Posted by: Deactivated Member (Posted on April 8, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: Kaiser selected the hospital.
Competitors: I have never been to a different hospital in California.
Comments: Good.
Posted by: Timothy D. (Posted on March 23, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: Only facility in area specializing in bariatric surgery.
Competitors: Above average
Comments: My experience couldn't have been better. great surgeon, nurses, and others.
Posted by: Carrie H. (Posted on March 9, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I have Kaiser insurance and I was going to have surgery in Fresno but Kaiser in South San Francisco does over 500 gastic bypass surgeys a year and Dr Gorrin is the BEST.
Competitors: N/A
Comments: If you get the chance to have surgery in South San Francisco you arein the best hands. There program is the best I California, with one on one support and you get become friends with so many great people.
Posted by: Shane L. (Posted on February 29, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: KSSF was chosen for me.
Comments: My stay was uneventful. The floor was a bit noisy at night and I couldn't sleep. Other than that, the staff was great.
Posted by: LaTonya N. (Posted on December 20, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
How Selected: I did not select the hospital.
Competitors: I was able to go in and get the care I needed. Wasn't worried about any other hospital/facility.
Comments: I was very comfortable in the hospital dispite the stay in the hospital The staff tried to make sure I was comfortable.
Posted by: Katie L. (Posted on September 22, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: kaiser patient/hospital was chosen for me
Competitors: n/a
Comments: I was very satisfied with kaiser ssf. They were fantastic. They were very attentive to my needs. my surgeon dr. umbach was wonderful, while on the regular surgery floor a family member was able to stay overnite with me while I was there.they had a chair/bed for them and brought them bedstuff/pillows/towels for showering etc. Wonderful lift team in ICU that helps you get out of bed! overall very impressed with kaiser ssf!!
Posted by: Kerry K. (Posted on July 15, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Very Poor
Comments: The entire staff was GREAT
Posted by: Ramona H. (Posted on July 9, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I was assigned to this hospital.
Competitors: I am think the care here is excellent in comparision to the Kaiser hospital in Santa Clara where my husband had some surgery done. He was there for 7 days and the treatment from the staff was much different
Comments: the staff in the hospital are wonderful. They are very caring people. They ahve there a group called the Lift team. They are the young men that help you get out of bed and walk right after surgery. They are so wonderful. They reall make you feel that you are being well cared for. If they haven't had you request them in a while they come and look for you and check to see that you have been doing your walking.
Posted by: Julie C. (Posted on June 11, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: No choice this is where the insurance does the surgery
Competitors: It was older but clean and all rooms were private rooms. I liked that
Posted by: Nancy B. (Posted on June 7, 2003)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Average
How Selected: It was the hospital that does the surgery
Competitors: I haven't been to other hospitals.
Comments: I was placed in a Bari-Kare bed that was very nice. It basically turns into a chair that heavy people can just walk out of. It was very nice.
Posted by: Sandy E. (Posted on June 1, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
Comments: I was very well cared for at this hospital. All my needs were met and my questions answered. The staff was friendly and professional.
Posted by: Mae B. (Posted on February 22, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Very Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: My insurance is Kaiser
Competitors: Better
Comments: I marked down under noise only because there had been a confused loud lady yelling the complete time I was in across the hall from me. The nurses did everything in their power to try and get her to stop yelling. In fact they were very kind and I was impressed how nice they were to her.
Posted by: Libby N. (Posted on November 11, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: N/A
Competitors: It was great. I heard so many horror stories about Kaiser. All the rooms are private.
Comments: The hospital was clean, well staffed, fantastic with pain control (although i didnt need any) ans responsive to my inquiries.
Posted by: Carol P. (Posted on October 2, 2002)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Kaiser only has the one hospital that does this surgery for No CA patients
Competitors: It was older than the other two hospitals I have dealt with. I liked that each room was a private room. Easy to close the door for privacy and quiet.
Comments: The staff was outstanding. There were people around at all times to help me with walking and all my other needs.
Posted by: Kristine W. (Posted on August 29, 2002)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: Kaiser is my HMO, not much choice. Also, it is the only one in my HMO that was providing the surgery for n. cal other then San Diego.
Competitors: I have been with Kaiser most of my life. This hospital compared to my local ones - it is older and could use a face-lift, but I was satisfied.
Comments: I think this hospital could have used newer and cleaner amenities-chairs for visitors, more often cleaning, better equipment (walkers etc.). However, all in all, I was satisfied.
Posted by: Susan B. (Posted on August 29, 2002)
Overall Value: Poor Oversized Equipped: Poor Oversized Sensitive: Average
Multi Security: Poor Privacy: Good Pain Medication: Poor
Quiet: Poor Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: This was the only hospital for WLS in the Northern California Kaiser system.
Competitors: Poor.
Comments: My pain control was inadequate for 24 hours. I did not see my surgeon for 2 full days after surgery. Response time was very slow. My room was not cleaned in the four days I was hospitalized, and the room smelled of decay on that fourth day. I was never assisted in cleaning myself, so my husband gave me a shower before taking me home the last day.
Posted by: Angela S. (Posted on July 25, 2002)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: I had Kaiser coverage through my previous employer, so I decided to continue with the plan after I became disabled. The South San Francisco facility is the only Kaiser hospital performing the surgery in Northern California.
Competitors: I actually don't know. I've only belonged to Kaiser and UC at Davis Medical Center, and had fair experiences at both places.
Comments: Kaiser is an HMO, so sometimes they can seem remote and frustrating to consumers. But once I was approved for surgery, everything moved very quickly and smoothly.
Posted by: Myriam N. (Posted on July 24, 2002)
Posted by: Allen D. (Posted on June 22, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Average
Posted by: Patricia B. (Posted on March 20, 2002)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I am a Kaiser patient and this is the only facility in my area that does the surgery.
Competitors: N/A
Comments: The Bariatric Program at Kaiser is a mixed bag. In the preliminary stages, there is a lot of misinformation and sometimes no information as to your status once you have been approved for surgery. Each patient is handled a little differenty and sometimes there can be conflicting information. However, once you have met the surgeon and had the surgery, the care is excellent. People are treated with respect on the ward and the nurses and assistants are extremely helpful and caring. I loved my surgeon and had complete confidence in him after our first meeting.