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Lutheran Hospital

Feedback posted by the public

LocationBrooklyn, NY
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Armando Castro
    George S. Ferzli
    James A. Sapala M.D.

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in New York where bariatric surgery is performed.

Number of Contributors: 16

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Michelle W. (Posted on November 23, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
Posted by: John H. (Posted on October 25, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Doctor was director of surgery at this hospital
Competitors: This hospital is compatible with other hospitals in Staten Island
Comments: Excellent bariatric care...would recommend it to others
Posted by: Daisy I. (Posted on July 18, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Through my obesity clinic coordinator.
Competitors: I don't know who I can compare this hospital to. I just know everyone did their jobs well.....
Comments: I can only say the staff was accomadating and patient. Soft spoken and responsive to my needs. I had a good experience recovering here....
Posted by: Holly R. (Posted on May 1, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Average
How Selected: My Surgeon works out of this hospital so that is were I had to go.
Posted by: Linda S. (Posted on March 29, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Very Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It is where my surgeon works
Competitors: I had a much better experience elsewhere.
Comments: Great doctors and they took great care of me---BUT I would never go back. I spent 13 hours in recovery because they did not have a bed available in SICU where I was to go next. They knew I ws having surgery--how come no bed? Its because the hospital itself is disorganized. The night staff in Recovery had NO consideration that sick people needed rest. They screamed, yelled, spoke to each other from clear across the unit, laughed and were LOUD with no regard for the needs of patients for peace and rest. I was there until 11 pm when I should have been out of there by noon. Then in SICU, night staff again were LOUD...banging doors, drawers, shouting from across the unit. Just unbelievable! I should have been moved to a regular unit in the morning but NOPE. I did not get a bed until 6:30 pm. They took good care of me, but by then I was so sleep deprived (I had been up at 4 am day of surgery) that I am sure it impacted my recovery. Once on the regular hospital floor (I chose a privte room on 5E) everything was quiet,, peaceful and comfortable and I finally SLEPT. The doctors, nurses and professioanl staff at Lutheran are excellent. The beds were actually comfortable and I was well cared for. However, the night staff in Recovery and SICU need MASSIVE sensitivity and team-building training. There should be disciplinary action for such LOUD disruptive behavior----it was THAT bad.
Posted by: Gina B. (Posted on February 4, 2008)
How Selected: Thru surgeon.
Comments: After surgery was moved to Recovery room. The staff there was excellent. Very attentive. At 3am was moved to a post op surgery room that was hotter than hell, the poor night nurse was overworked. I did not like the day nurse at all, very snippy, too many personal phone calls, and the wait to be discharged was torture. If you can, stay in the recovery room, better equpped, much more friendly, and very dedicated personnel.
Posted by: Deactivated Member (Posted on September 17, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: IT WAS MY SERGEON.
Competitors: THE CARING OF THE WORKERS MAKE YOU FEEL AS IF YOUR WITH YOUR CLOSE FAMILY.
Comments: ICU NEEDS SOME FUNDS FOR REMODELING. BUT EVERYTHING ELSE WAS JUST PLESANT.
Posted by: B P. (Posted on August 4, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Poor
How Selected: It was the one my surgeon worked out of
Competitors: This hospital was much better than any one that I have stayed in before
Comments: Very clean, nice staff
Posted by: Ursula M. (Posted on May 3, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Excellent
How Selected: I didn't select this hospital. My doctor does his surgeries from Lutheran Hospital.
Competitors: n/a
Comments: I never went to the ICU. I stayed in the recovery room for 1 1/2 days. The staff there were great. I was then put in a private room overnight and discharged the next morning. The care there was lacking not to mention my roomate had 10 loud visitors until 8:45pm, that's 45 minutes past visiting hours. I asked for water and was told I was only allowed ice chips. Even though in recovery I was sipping water and apple juice not to mention one of the doctors said I could sip water. Ok, whatever can I have some ice chips? I waited over an hour, asked again. I never got them so I went to sleep. And oh my god could it be any louder in the hallways. Then 2x a guy rides thru the hallway driving what looked like a zamboni, cleaning the floor.
Posted by: Steve F. (Posted on April 30, 2007)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: Dictated by choice of Surgeon.
Comments: Busy, staff seemed a bit overworked, getting discharged was a bit of an adventure
Posted by: Debra P. (Posted on February 14, 2007)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Poor Privacy: Average Pain Medication: Average
Quiet: Very Poor Visiting: N/A Staff Responsive: Very Poor
How Selected: My surgeon works out of this hospital.
Competitors: Poor
Comments: I would never be a patient at this hospital again. The staff were unhelpful in the extreme. When I was vomiting non-stop for 3 hours due to the morphine and rang the call bell, their response was to laugh and disconnect. I had to walk at 1am to the nurses' station (not that there were any nurses) and threaten them with the OPMC and the State hospital complaints unit before I could get help. I was THRILLED to go home.
Posted by: Samantha S. (Posted on January 8, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Average
How Selected: My surgeon was affiliated with this hospital.
Posted by: June M. (Posted on May 18, 2006)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Poor Privacy: Poor Pain Medication: Good
Quiet: Poor Visiting: Good Staff Responsive: Poor
How Selected: My doctor is affiliated with this hospital and does his bariatric surgeries there
Competitors: don't know
Comments: This hospital NEVER gave me a drink the entire time I was there. After my doctor ordered that I could be discharged AFTER I have had something clear liquid to drink and kept it down, I begged the nurses at the station for NINE (9) hours and the doctors who came in to see me and I NEVER GOT A DRINK FROM THIS HOSPITAL!!!! even though it was ordered by my doctor, I left the hospital without anything in my stomach at all and the IV had been removed about 12 noon that day.
Posted by: Ulises R. (Posted on April 19, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Excellent
Parking: Excellent
Posted by: Rhapsody A. N. (Posted on June 9, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
How Selected: Where my surgeon was affiliated
Competitors: Cant compare, it was great
Comments: Fantastic, I am alive and here
Posted by: John M. (Posted on December 19, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Excellent
How Selected: It is the one My Surgeon performs Gastric bypass at.
Competitors: They're basically the same. Overworked and understaffed
Comments: The Surgeons, Anesthesiologist, and Nursing staff were all excellent.the hospital itself left some to be desired.the TV in my SICU room didn't work and the crew didn't get it fixed in 2 days. when we were leaving the hospital one of the Nurses was a little nasty. othere then that it was as pleasent as it could be!
 


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