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Mercy San Juan Medical Center (COE)
Feedback posted by the public
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Affiliations
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
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Number of Contributors: 11
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Marcie O. (Posted on July 25, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Referral |
| Competitors: |
Excellent care, before and after! |
| Comments: |
They are very respectful of your wishes. |
| Posted by: |
C M. (Posted on May 2, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeon practices out of this hospital. |
| Competitors: |
I only have one other hospital to compare to and that is where I gave birth to two of my kids. I found this hospital stay much more comfortable and if I had to be hospitalized again I would probably choose this hospital. |
| Comments: |
The staff at this hospital was very friendly and nonjudgemental. I felt I was getting support from everyone from the transportation staff, to the CNA's, the nursing staff, the surgical staff. I would recommend this hospital. |
| Posted by: |
Kristen P. (Posted on April 6, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| It was close and where my surgeon does her surgeries. |
| Competitors: |
Mercy SJ was about like the rest. |
| Comments: |
I didn't have much pain and didn't want or need pain meds, but they insisted on adding another thing of morphine when I still had 9cc's left. I never used the new one, but they charged me for it anyways. Everyhing else was great. |
| Posted by: |
Veronica V. (Posted on March 14, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This Hospital is part of The Center Of Exellence for Blue Cross. |
| Competitors: |
I think this hospital went above and beyond during my stay. I had no problems or issues with them. Staff was very understanding and supportive and most important encouraging. |
| Comments: |
As stated above. |
| Posted by: |
Theresa S. (Posted on July 28, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My insurance carrier and surgeon reccommended this facility. |
| Competitors: |
Ver attentive and familiar with gastric bypass post-op recovery. |
| Comments: |
A wonderful facility. I had immediate attention, my own private room and everyone was wonderful!! |
| Posted by: |
Jen R. (Posted on September 11, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Close to home. |
| Competitors: |
Very good. |
| Comments: |
The staff was great, I got a private room after surgery, my nurse had the surgery and was a great support system for me. I had plenty of pain meds. I had a great experience. |
| Posted by: |
Karin P. (Posted on May 21, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| It was selected for me through my insurance and the Woodland clinic. |
| Competitors: |
This was my first hospital stay ever. I'm glad that I had such a positive experience my first time. |
| Comments: |
Wonderful staff and comforting atmosphere. |
| Posted by: |
Toni C. (Posted on July 2, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is the hospital used by my doctor, Laura Machado |
| Comments: |
The hospital was clean and the nursing staff was great. Friendly, accomodating and attentive. Absolutely no complaints. |
| Posted by: |
Celtic A. (Posted on May 22, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeon |
| Comments: |
Had excellant nursing care, with the exception of one CNA who asked really dumb questions and didn't seem to know much about my diet or aftercare. |
| Posted by: |
Brad B. (Posted on April 19, 2005) |
| Overall Value: |
N/A |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the hospital used by my surgeon, Dr. Laura Machado. |
| Competitors: |
No basis on which to compare it. This was my first hospital stay of any kind. |
| Comments: |
Very attentive staff--maybe perhaps too attentive (the visits in the night to get my "vitals", though I suppose that is necessary?). |
| Posted by: |
Sharon C. (Posted on September 22, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Affliated with physician |
| Competitors: |
As good as other hospitals |
| Comments: |
The only problem I noticed was my room location was right next to some sort of supply closet and a stairway. People were in and out of both those doors all day and night. |
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