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Mercy Southwest

Feedback posted by the public

LocationBakersfield, CA
PhoneView contact info

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in California where bariatric surgery is performed.

Number of Contributors: 3

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Kristi R. (Posted on September 10, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Poor
How Selected: i didnt its the one my surgeon uses and i think it had something to do with my insurance!
Competitors: i have no complaints except hospital beds are not comfortable
Comments: it was the best hospital that i ever had to stay in
Posted by: Sandra B. (Posted on June 25, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It was closest to my friends house and she stayed at the hospital with me until I was discharged.
Competitors: This hospital is not local to me. It is over 80 miles from my home. But I rate it 150% above any of my local hospitals
Comments: The staff took excellent care of me. They really accomodate heavy people even to the point that ALL furniture was large enough to sit comfortably and that never happens in my area. The staff made me feel special.
Posted by: Gerry H. (Posted on October 17, 2006)
Overall Value: Poor Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Average Privacy: Average Pain Medication: Poor
Quiet: Poor Visiting: Good Staff Responsive: Very Poor
Parking: Good
How Selected: Was selectec by Bariatric Staff
Competitors: No, nothing to comapre to
Comments: I was not satisfied with the care I received after surgery. On average, it took 30-45 minutes to get a nurse to respond to me after I called, and another 30 minutes to get my needs met. I think the care could have been much better and the nurses could have actually showed that they cared.
 


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