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Middlesex Hospital (COE)

Feedback posted by the public

Address28 Crescent Street
Middletown, CT  06457
Phone(860) 344-6000
Click here for map to hospital

Bariatric Surgeons believe to have
operated at this hospital:

    Jonathan Aranow, M.D.
Affiliations
ASBS LAP-BAND ON-Q SAGES SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

Number of Contributors: 71

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Tracy W. (Posted on August 31, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This was the hospital my surgeon is affiliated with.
Competitors: I have never been in a hospital before.
Comments: I was really happy with my stay. The nurses were wonderful and made me feel as comfortable and safe as possible.
Posted by: Patty K. (Posted on July 10, 2008)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Average Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Poor
How Selected: This was the only hospital that Dr. Aranow would do the surgery at.
Competitors: Well i've been to Yale New Haven and they seemed to be better equipped. Lawrence and Memorial hosptial is good but they don't do the surgery there.
Comments: It was a nice stay. Every one but the doctor seemed to care(really) Just one paitent after the next.
Posted by: Gen P. (Posted on June 25, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Through my surgeon.
Competitors: I would say this is the best hospital staff I have ever had. From the very beginning when I walked through the door, to the nurse that put my IV in, Anesthisiologist and Dr.'s The nursing staff was top notch! They were positive and incouraging to help my recovery. They were always there whenever I asked for something and never complained once about any of my requests. To the time I left where the guard was going to help me with getting into my car. These people were top notch!
Posted by: Dena P. (Posted on February 20, 2007)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Poor Pain Medication: Good
Quiet: Very Poor Visiting: Very Poor Staff Responsive: Average
Parking: Good
Posted by: Phyllis B. (Posted on January 1, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: I am familiar with the hospital from nursing school but my surgeon was the deciding factor.
Competitors: unable to make comparisons
Comments: This hospital has long had a reputation for its excellence in patient care.
Posted by: Terry N. (Posted on October 25, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Cynthia C. (Posted on August 4, 2006)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Average Privacy: Poor Pain Medication: Excellent
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Good
How Selected: Middlesex is my surgeon's hospital.
Competitors: N/A
Comments: This is a great hospital and the obesity staff are well informed, supportive and state of the art in terms of knowledge and having the right tools for everyone. I LOVE THE STAFF. THEY ARE WONDERFUL AND THIS NEEDS TO BE SAID. But the room sizes are horrific. There is no room for more than one visitor, for a chair, for even the equipment. Every time I had to go urinate, I had to get up and reach around my bedside table to unplug my IV, tangling wires. It was quite a chore just to urinate. The rooms are really for one patient not two. My roommate was a very sick woman who did not use the bathroom, so it was fortunate in that we did not have colliding bathroom schedules, but there was a problem with the urine. No one was collecting data, so my "hat" was often filled and waiting. It got to the point where I took the measure and emptied it myself. All this may sound trivial but living it after having had surgery was less than what I had expected, particularly because this is supposedly a "magnet" hospital. I was very fortunate in that I had no complication and only one visitor. Had I needed other equipment or had I had one other visitor it would have been a terrible mess.
Posted by: Tracy W. (Posted on June 19, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This hospital is where my surgeon does his procedures
Competitors: I felt that I received top notch care at Middlesex Hospital.
Comments: My hospital experience was pleasant from the very nice lady who registered me until the nurse who escorted me to my car at the end of my stay. Dr. Aranow did a fantastic job, and the nursing staff kept me comfortable. They were quick with responding to my pain and were willing to try different combinations of pain killers until I found one that I felt comfortable with. The entire staff was so supportive of my decision to have the surgery and were very encouraging. I had a single room which was small but comfortable. The only down side to my stay were two very noisy patients next door. Even then the nursing staff did their best to keep me comfortable and resting quietly. I am so very pleased with the level of care I received!!!
Posted by: Jacqui M. (Posted on December 27, 2005)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital that my surgeon uses. However, they just earn the honor of being a Bariatric Center of Excellence.
Competitors: This hospital has one floor that exclusively deals with bariatric patients. They are well experienced with bariatric surgery and bariatric patients.
Comments: I was impressed with the staff and facilities. They were well prepared to deal with bariatric patients.
Posted by: Bonnie H. (Posted on August 1, 2005)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Poor
How Selected: where my Doctor worked out of
Comments: 95% of the staff on the floor were incredible
Posted by: BlkNectar B. (Posted on July 24, 2005)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Excellent Privacy: Very Poor Pain Medication: Excellent
Quiet: Very Poor Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: My Dr. practices there
Competitors: unknown this is the only one that I know
Comments: It was not a good experiece for me. They were short staffed and my tube became clogged and no one responded keeping me gasping for air for 45 minuts. The call button did not work.
Posted by: Fred F. (Posted on July 4, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Doctor's primary hospital
Competitors: One of the top five in state of Connecticut
Comments: First time that I have been invited to a hospital before surgery to meets staff and review my care, they answered questions before they were even asked.
Posted by: Lesley H. (Posted on June 27, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Jim M. (Posted on May 29, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Insurance coverage and Dr. Aranow
Posted by: Kris M. (Posted on May 22, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Good
Parking: Average
How Selected: Reputation of Dr Aranow and the nursing staff.
Competitors: I deal with many hospitals in my profession I have always found Middlesex to provide good nursing care. Staff did a great job with washing hands (always a concern to prevent infection). Very attentive to pain issues.
Comments: Only negative comment would be that they provide TED stockings that are only XL which then they had to cut to fit me, which defeated the whole purpose. They need to stock bigger size TEDs.
Posted by: Paul B. (Posted on April 28, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Dr. Aranow's practice is here and they are well-versed in caring for and providing support for WLS patients.
Competitors: First hospital I've been a patient in a very long time.
Comments: Very positive experience. Esp. the experienced & compassionate 4th floor nursing staff. Couldn't wish for a nicer bunch of folks to take care of you. The comprehensive pre-op orientation given by the nursing staff is a real plus in getting your head in the right place prior to your surgery Did'nt care for the special bariatric bed since it wasn't designed to be easily operated by patient. More comfortable in recliner.
Posted by: Kristin K. (Posted on February 23, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My Surgeon works exclusively through this hospital.
Competitors: Small and personalized. Felt as much like home as possible.
Comments: The Nursing staff were fantastic! Very nice, respectful, professional and compassionate. I could not say enough about them.
Posted by: David P. (Posted on December 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Chosen by doctor.
Competitors: At the top.
Comments: Incredible service.
Posted by: Chica F. (Posted on December 6, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
Posted by: Tammy L. (Posted on December 4, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon, Dr. Aranow, works out of this hospital.
Competitors: I found Middlesex Hospital to be fabulous for bariatric surgery. I had wonderful nurses that were very caring and knowledgable.
Comments: My stay was above average for a hospital stay. I found the nurses to be caring, but once you don't need the constant attention, it's up to you to get yourself up and walking.
Posted by: Chocolate T. (Posted on November 24, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: This is where Dr. Aranow does all of his surgery out of.
Competitors: I believe that this is one of the best hospitals in the area. Even thought they consider this a community hospital it is so much better than any other in the area.
Posted by: Katie K. (Posted on September 25, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Average
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Average
How Selected: I selected this hospital because my surgeon,Dr. Aranow,works through it. He also has a nice bariatric program setup at the hospital so the staff is trained to deal with bariatric patients and they also do provide larger equipment if needed,which is nice.
Competitors: I haven't been to many hospitals,but overall my stay wasn't bad. The interior of the hospital is nice,it isn't old or run-down. Some of the nurses and staff were very pleasant and nice,but there were definately staff there that shouldn't be in the medical field dealing with patients anymore! There were multiple times that I buzzed for help and no one came-what if I had been having trouble breathing or something serious? I found I had to remind the staff when it was times for my pain meds and my vitals were sometimes forgotten. I was always waiting for help when I needed it,but I guess all hospitals are under-staffed now!
Comments: I'd say the staff was 50/50-some were very nice and helpful,others could've cared less and it was like prying teeth to get them to even do something simple like getting a cup of water! My room was very nice though,and there were many times I felt truly cared for by some of the staff-you know they're good when you're morbidly obese and don't feel shamful when they're helping you shower! I did like that the staff seemed very skilled with gastric bypass patients,so I did feel I was always in good hands for the most part. But they definately need to keep a closer eye on the patients in my opinion,but I guess that's probably due to under-staffing. I know there were times when I'd buzz for help and no one came. My boyfriend often times had to go down to the nurses station to get someone,and even then there were times we were still waiting forever for someone to come! But don't be worried if you're going to stay here,overall it was decent-you just have to be an advocate for yourself and SPEAK UP!
Posted by: Lisa C. (Posted on August 18, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Excellent
How Selected: This hospital is the one that my chosen surgeon uses.
Competitors: Very Good. Modern and Clean.
Comments: The hospital is set up to accomodate bariatric patients well..from having oversized gowns and binders to bariatric beds and private rooms for all bariatric patients...they also have a nurse on the bariatric floor who had WLS. While it suffers from the same issues many hospitals do (not enough staff, sometimes overworked staff) overall, they are exceptionally well equipped for the needs of a WLS patient.
Posted by: Julie S. (Posted on August 14, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Average
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Poor
How Selected: This hospital was closest to my work but I had researched many surgeons and this is where My surgeon I picked worked out from.
Comments: Hospitals are not the greatest place to be in the first place. I will say overall the staff was very pleasant. I had a couple bad seeds but overall did not change that I would go back there again. Just pray you don't need anything in a hurry when they are in the middle of a change of shift because it's hard to get someone. I also had a good friend who stayed with me everynight at the hospital so she was there to help me in most tasks if needed so I didnt need to bother the nursing staff as much as I would have if alone.
Posted by: Janet W. (Posted on August 11, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: This is the hospital with which my doctor is affiliated.
Comments: I received excellent nursing care at Middlesex hospital. I was on a general surgical floor, but all the nurses and aides were well-versed in the protocol for caring for the gastric bypass patient. My very picky, nurse-by-profession sister, who was with me in the hospital, was extremely impressed. I absolutely loved my nurses!
Posted by: Ana V. (Posted on July 3, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Through Dr. Aranow's office.
Competitors: Top notch. Excellent. The attention is absolutely incredible, from the minute you get to the lobby until the minute you are discharged there is always someone there for you - even if you dont need them.
Comments: Except for the bothersome routine 'vital signs checkups' in the middle of the night, my stay at Middlesex was excellent. The staff was totally into my needs and making sure I was comfortable, moving around, and when I needed quiet time, they would just let me sleep. When I wanted to get up at 4am to walk, they'd ask me if I needed assistance; when I needed a shower, they'd help me from dress down to dress up! I was truly blessed. They are awesome!
Posted by: Ann O. (Posted on June 16, 2004)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Reputation through friend and online exploring.
Competitors: For this specific surgery there is no comparison.
Comments: I had a very positive experience and would highly recommend this hospital to all.
Posted by: Michelle J. (Posted on May 29, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: The gastric bypass program that Dr. Aranow has developed is centralized at Middlesex Hospital.
Competitors: There is no comparison...this program including my surgeon, dietician, psychiatrist, etc are the best!
Comments: I have nothing bad to say about this hospital. I was given a private room which was wonderful. There is a fantastic pre-op orientation that I went to to get to know what would happen at the hospital and meet some of the staff. All around, this is a phenonmenal program!
Posted by: Christine C. (Posted on May 26, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: This is where my doctor practices.
Competitors: The staff is very nice. It is a very clean hospital and the rooms are nice.
Posted by: Christine M. (Posted on March 31, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Poor Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Average
How Selected: It's the hospital that my doctor does the surgery at.
Competitors: Comparable.
Comments: I work at the hospital and was on a safety committee for employees. Attending these meetings I got to hear first hand how the hospital was trying to make a more positive change to help handle Dr. Ananow's patients. Many meetings were used to discuss the problems the staff had with the equipment and the patients. This definitely became a good forum because as far as I know they ordered new beds and the staff underwent training on how to use them.
Posted by: Lisa C. (Posted on February 8, 2004)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Average Privacy: Good Pain Medication: Very Poor
Quiet: Poor Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: The only hospital that my surgeon works out of
Competitors: sub-standard, but I had the highest confidence in my sergeon
Comments: overall nursing staff seemed "too busy." they also did not manage my pain. I was in excruciating pain for 3 days.
Posted by: John D. (Posted on January 29, 2004)
Posted by: Gigi F. (Posted on January 15, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: It's the hospital my surgeon uses.
Competitors: It is so awesome, I have never felt so comfortable as i did at Middlesex. I live in Hartford and i would still drive to middletown to go to middlesex.
Comments: The nursing staff went above and beyond to accomodate my husband and I. The care was so excellant. You couldn't ask for better care as i recieved. I want to Thank the staff at middlesex, your the best.
Posted by: Elaine B. (Posted on January 5, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Good
Parking: Poor
How Selected: Dr Aranow performs surgey out of this facility..
Competitors: This hospital is about the same as other hospitals I have been to..
Comments: aside from the perpetual ring of the phone outside my room and a few medical professionals with unkind bedside manners this was a great place to recuperate.. I can't help but mention the few (and I mean very few) who were unpleasant.. I believe if you choose a field where your job is to aid and comfort the ill you should be able to do it kindly.. it takes no longer to accomplish something with a good attitude as a with a bad..
Posted by: Tove Annelise H. (Posted on December 18, 2003)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Poor
How Selected: I live in Middletown and my surgeon operate from this hospital.
Competitors: Having been at Yale New Haven hospital I prefere Middlesex due to the much smaller statue.
Comments: I am very satisfided with the treatment I got on the 4th floor which is the Bariatric department, all my needs was meet.... but the 24 hours I spend in intensive care was absolutely horrible, the staff there lack respect for other people and was both rough and at times mean.
Posted by: Cory W. (Posted on December 16, 2003)
Overall Value: N/A Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Close to home, and my surgeon works there.
Competitors: Very nice and knowledgable staff. Great nurses. Small hospital atmosphere.
Posted by: Ann A. (Posted on December 14, 2003)
Posted by: Deactivated Member (Posted on December 14, 2003)
Posted by: Deb M. (Posted on October 22, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It's where my Doc operates
Competitors: Luckily, every stay at a hospital has been wonderful, and this one is right up there.
Comments: The recovery room people we're less than perfect, BUT I was also a less-than-perfect patient. I was in a lot of pain, literally screaming, then falling asleep, then screaming. After awhile they were just screaming back! But the 4th floor staff was incredible. Timely, kind, funny...they were wonderful. Thank you all!
Posted by: Rosalie B. (Posted on October 13, 2003)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Thru my surgeon
Competitors: No comparison due to not being in any other facility
Comments: I gave excellent to good ratings above, but I want to point out that these ratings only apply to the bariatric floor that I was on--the ICU was not as understanding or professionally trained for bariatric patients--it was like night and day from ICU to bariatric unit, there I saw smiling faces and fantastic care and support--all of the nurses were so attentive and caring. They did not make me feel like I was a pain the the ass to take care of.
Posted by: Shannon J. (Posted on October 3, 2003)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Average
Multi Security: Average Privacy: Good Pain Medication: Poor
Quiet: Average Visiting: Excellent Staff Responsive: Poor
Parking: Average
How Selected: My surgeon uses this hospital.
Competitors: Compared to the hospital that I work in, I found this one to be less busy, and far less attentive to their patients.
Comments: Unfortunately, I thought that the nurses who cared for me really didn't care at all (with the exception of "Patti"). Even the day of surgery I was asleep and "out of it" but my family members all said how disappointed they were that no one even came in to check up on me for hours...immediately after surgery. It took a while for the nurses to answer call lights (all of them I noticed as I walked the halls) and some even seemed bothed by my requests for pain meds or other items. Once I complained, this attitude changed quickly toward me.
Posted by: Karen H. (Posted on September 15, 2003)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Very Poor Visiting: Excellent Staff Responsive: Good
Parking: Poor
How Selected: I chose this one for 2 reasons. It was close to my home, and my Doctor did his surgery there.
Competitors: They are all pretty much the same. They all need better parking and more staff.
Comments: The staff on first and second shift were great. They were helpful, caring, and pretty much there when you needed them. Third shift was a totally different thing. They were far and few, and when they did come in, were quick to do what they wanted, rather than what you asked for. I had an I.V. that beeped continous all night, keeping me awake, as well as my roomate. I tried to explain that it wasn't working properly, as evidenced by the fact that the volume was not going down and the beeping was indicating a problem, but they would just hit the reset button and leave. They'd no sooner be out the door and it would start beeping again. If I called them again, it would be a long time before they would return. Finially on the next day, first shift found the problem. the shunt had broken under the skin line, and was not letting any fluid pass. That is why it was beeping, and why I was dehydrating. It all got fixed on first shift. Then the next night I asked the 3rd shift to please keep the door closed after they did vitials, because the lit up hallway kept my area of the room very bright, and I couldn't sleep with all the light. Never failed, when they did rounds, they would go out and leave the door open. So, I'd ring to ask them to come and close the door, and they got all pissy because they had to come back just to close a door. Yet, next round--same thing!
Posted by: Ilia A. (Posted on September 6, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My doctor performs surgery at Middlesex Hospital, but they were great regardless from pre op testing to recovery time!
Competitors: Middlesex hospital staff were great overall. Everything was clean and sanitized and I have no complaints.
Comments: The staff was great and so was the accomodations, eventhought I couldn't get a private room, my stay was very comfortable.
Posted by: Laurie M. (Posted on August 17, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: this is where my surgeon is
Competitors: excellent
Comments: the nursing staff was excellent i only had one nurse who was rude and very unfriendly
Posted by: Tammy H. (Posted on June 3, 2003)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Average Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Poor
How Selected: MY SURGEON PERFORMS HERE
Competitors: BETTER THAN MOST
Comments: VERY NICE HOSPITAL. I WISH THAT ALL THE STAFF WERE UNDERSTANDING TO THE NEEDS OF OVERWEIGHT PEOPLE. MOST WERE, BUT THE FEW THAT WEREN'T MADE IT DIFFICULT FOR THE DURATION THAT THEY WERE THERE. MY DOC WAS FANTASTIC.
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