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Mount Carmel
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Ohio where bariatric surgery is performed.
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Number of Contributors: 53
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Deactivated Member (Posted on July 1, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Mt. Carmel is a Bariatric Center of Excellence and also was In-Network for Aetna Insurance plan at the time I went. |
| Competitors: |
Program fee of $300 is less than Riverside's Fresh Start Bariatrics program fee of $1500 but I felt the office support staff was below my expectations. However the surgeons were top notch and that was most important to me! |
| Comments: |
Hospital has attached parking garage, lots of good directional signs to find your way around. Its a Level II Trauma Center so I felt that was an indicator of capability to handle emergencies which I never had but it was good reassurance. |
| Posted by: |
Don D. (Posted on January 11, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Insurance |
| Competitors: |
na |
| Comments: |
ok, but could be better |
| Posted by: |
Rebecca D. (Posted on April 16, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| This was the covered hospital. |
| Competitors: |
It compares favorably. |
| Comments: |
The communication wasn't great. |
| Posted by: |
Sherrie M. (Posted on April 15, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I have an HMO and Mt. Carmel is network. |
| Competitors: |
Mount Carmel West is a very nice hospital to be in. They are very caring people and are right on top of any need you may have. |
| Comments: |
This hospital was very accomodating to me and to my family. And were excellent in the care I received. |
| Posted by: |
Stacey S. (Posted on January 17, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Very Poor |
Privacy: |
Good |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| In network provider |
| Comments: |
The hospital was great. The nursing staff was horrible! I am a nurse myself so I know what to expect and had high expectations! After I had a fit on all the staff and the management though the care was a lot better! Advocate for yourself if you are a patient here! They won't do it for you! |
| Posted by: |
- J. (Posted on December 26, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| That where my doctor operates |
| Comments: |
Do not assume that all men in women in scrubs are doctors or nurses. Mt Carmel West has an odd practice of not being able to control the janitorial staff when they decide to dress up as doctors and nurses. I found out quite by accident as after my surgery, I was nauseated and disoriented as I walked around the floor and could not find my way back to my room. I called out to a "doctor" dressed in surgical scrubs, "Please can you halp me find my room, I'm feeling very faint" His response was a gruff, "I don't know where your ROOM is lady". I walked a few steps further and began wretching as I clung to the had rail along the wall with one hand and my IV in the other. Two "nurses" dressed in nurses scrubs rushed up to me as they saw I had the dy heaves and was about to mess up their floor (presumably). I told them I could not find my way back to my room. They asked what my room number was, and I said I had no idea (I was wheeled in earlier that afternoon, quite groggy from surgery). There response was, "Well if you don't know what your room number is we can't help you." One was kind enough to try to get me to sit on a rolling bar stool but logic (and a collegephysics class) told me forward wretching would send me zooming backward on her rolling stool. I continued walking and wretching and was nearly double over in throes of nausea and FINALLY what must have been a REAL nurse, came up to me, looked at my arm band and instructed someone to go to "the board" and find my room number. Thankfully I was returned safely to my room. When I filed a complaint about the treatment by the "doctor and two nurses" a PR person from the hospital said that it was probably the janitorial staff. She went on to say they have been told NOT to wear hospital scrubs but,..."You know...help is hard to find and they are already operating at only 50%". Even in my morphene induced state of semi-alertness, this struck me as just about the stupidist thing I had ever heard. Are janitors at police stations allowed to run around in police uniforms for good moral? What about janitors at military installations? Are they permitted to run around dressed up like officers? I think Mt Carmel is a law suit begging to happen if they consider turning a blind eye to this practice. |
| Posted by: |
- J. (Posted on December 26, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| That where my doctor operates |
| Comments: |
Do not assume that all men in women in scrubs are doctors or nurses. Mt Carmel West has an odd practice of not being able to control the janitorial staff when they decide to dress up as doctors and nurses. I found out quite by accident as after my surgery, I was nauseated and disoriented. I walked around the floor and could not find my way back to my room. I called out to a "doctor" dressed in surgical scrubs, "Please can you halp me find my room, I'm feeling very faint" His response was a gruff, "I don't know where your ROOM is lady". I walked a few steps further and began wretching as I clung to the hand rail along the wall with one hand and onto my IV in the other. Two "nurses" dressed in nurses scrubs rushed up to me as they saw I had the dy heaves and was about to mess up their floor (presumably). I told them I could not find my way back to my room. They asked what my room number was, and I said I had no idea (I was wheeled in earlier that afternoon, quite groggy from surgery). Their response was, "Well if you don't know what your room number is we can't help you." One was kind enough to try to get me to sit on a rolling bar stool but logic (and a physics class) told me forward wretching would send me zooming backward on her rolling stool. I continued walking and wretching and was nearly doubled over in throes of nausea and FINALLY, what must have been a REAL nurse, came up to me, looked at my wrist band and instructed someone to go to "the board" and find my room number. Thankfully I was returned safely to my room. When I filed a complaint about the treatment by the "doctor and two nurses" a PR person from the hospital said that it was probably the janitorial staff. She went on to say they have been told NOT to wear hospital scrubs but,..."You know...help is hard to find and they are already operating at only 50% of staff". Even in my morphene-induced state of semi-alertness, this struck me as just about the stupidist thing I had ever heard. Are janitors at police stations allowed to run around in police uniforms for good morale? What about janitors at military installations? Are they permitted to run around dressed up like officers? I think Mt Carmel is a law suit begging to happen if they consider turning a blind eye to this practice any longer. |
| Posted by: |
- J. (Posted on December 26, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| How Selected:
| That is where my doctor operates |
| Comments: |
Do not assume that all men in women in scrubs are doctors or nurses. Mt Carmel West has an odd practice of not being able to control the janitorial staff when they decide to dress up as doctors and nurses. I found out quite by accident as after my surgery, I was nauseated and disoriented. I walked around the floor and could not find my way back to my room. I called out to a "doctor" dressed in surgical scrubs, "Please can you halp me find my room, I'm feeling very faint" His response was a gruff, "I don't know where your ROOM is lady". I walked a few steps further and began wretching as I clung to the hand rail along the wall with one hand and onto my IV in the other. Two "nurses" dressed in nurses scrubs rushed up to me as they saw I had the dy heaves and was about to mess up their floor (presumably). I told them I could not find my way back to my room. They asked what my room number was, and I said I had no idea (I was wheeled in earlier that afternoon, quite groggy from surgery). Their response was, "Well if you don't know what your room number is we can't help you." One was kind enough to try to get me to sit on a rolling bar stool but logic (and a physics class) told me forward wretching would send me zooming backward on her rolling stool. I continued walking and wretching and was nearly doubled over in throes of nausea and FINALLY, what must have been a REAL nurse, came up to me, looked at my wrist band and instructed someone to go to "the board" and find my room number. Thankfully I was returned safely to my room. When I filed a complaint about the treatment by the "doctor and two nurses" a PR person from the hospital said that it was probably the janitorial staff. She went on to say they have been told NOT to wear hospital scrubs but,..."You know...help is hard to find and they are already operating at only 50% of staff". Even in my morphene-induced state of semi-alertness, this struck me as just about the stupidist thing I had ever heard. Are janitors at police stations allowed to run around in police uniforms for good morale? What about janitors at military installations? Are they permitted to run around dressed up like officers? I think Mt Carmel is a law suit begging to happen if they consider turning a blind eye to this practice any longer. |
| Posted by: |
Mike G. (Posted on December 22, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Was in insurance direct connection network. |
| Comments: |
Very nice staff, well equipped. |
| Posted by: |
Tonya T. (Posted on September 9, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Posted by: |
Lisa A. (Posted on June 13, 2005) |
| Overall Value: |
N/A |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
N/A |
Pain Medication: |
N/A |
| Parking: |
Average |
| How Selected:
| Initially because of Dr. Custer. |
| Competitors: |
Unfortunately, I feel they are understaffed which prevents them from providing one on one care. |
| Comments: |
They need to get more staff. I always got voicemail and would have to wait 2+ days everytime for a follow-up call for simple questions. Did not feel any sort of relationship with the staff or facility. |
| Posted by: |
C G. (Posted on March 12, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| This is my in network provider and the hospital that my surgeon goes to.
|
| Competitors: |
I think that it is comparible in size and staffing. The surgeons are talented and the residency program and nursing student program is excellent. |
| Comments: |
I am a staff nurse at a one of the network hospitals in the area. I have had several experiences at this hospital as a patient, family member, student nurse and a staff nurse. I feel the hospital in general is very patient oriented. The staff is very sensitive to the needs of the patient and the privacy of the patient. I know there is a nursing shortage and it is hard for the nurses to give the one on one care they so want to give. The hospital and the bariatric program at MCMC is excellent and I think that the surgeons have done a wonderful job in making sure the patients are cared for from the beginning of process to recovery to make sure they are as successful as they can be. |
| Posted by: |
Jaimee ~Spangler~ (Posted on December 6, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| This is where my surgeon performed the surgery. I did not have a choice of hospitals. |
| Competitors: |
I would say they are average. They did ok but did not exceed my expectations. |
| Comments: |
I had a wide range of experiences with this hospital and its staff. When I registered and was sent to pre-op I felt I had good care. In surgery I was forced to have the ventilator put on while I was under twilight drugs. I was told I would not remember a thing and I felt pyralized but I do, in fact remember every detail of this horrid experience. I have little recollection of recovery but in my room I felt like I had adequate care the first night. I told the nurse that Iw as itching and I was pretty sure it was due to the morphine. She insisted it was because of the anestetic. I nearly scratched myself raw before I was finally switched to a different pain medication. I had trouble with bleeding the day foloowing my surgery and the hospital staff responded promptly. Over all the nurses were friendly and helpful, but it was obvious they were understaffed. There was one nurse who berated and belittled me for not having brought my own distilled water for my cpap machine. She yelled at me and told me I should know that the insurance wasn't going to pay for my water. She also got angry that she couldn't find the tank to my cpap machine right away. This was the one time I was left alone in my room (my husband was with me the rest of the time--didn't leave my side)I would say overall it is a good hospital and I would have surgery there again if I need to. |
| Posted by: |
Renee S. (Posted on October 20, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It happened to be only one of two within my insurance network. |
| Competitors: |
Customer service of the nursing staff was poor. I myself am a nurse and was disgusted with the lack of compassion and attention-to-detail. |
| Posted by: |
Shay Z. (Posted on September 13, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My doctor was at this hospital and because I am well known at another hospital in the area, I did not want to go there. |
| Competitors: |
I have, unfortunately become well versed in how hospitals deal with people and specifically patients and Mt. Carmel comes in the top 20. Of course at last count, I am familar with 50 hosipitals, just kidding.
|
| Comments: |
My nurse was lovely and I realize I was lucky. Nurse aren't usually so attentive. |
| Posted by: |
Jo 41 (Posted on June 2, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Very Poor |
| How Selected:
| My family has always come to Mt Carmel West facility |
| Competitors: |
older but I feel comfortable there |
| Comments: |
Rosa, bariatric coord, was wonderful! Nurse that took care of me on the night of May 11 was, I can't say in words here, but in her words "she would rather slice her wrists than work on this floor" to another nurse or aid just outside my door in the hallway in the middle of the night. I got my stuff packed and I was ready to leave the hosp by am. They don't want to take care of me because they may have to change one of the hanging bags a few more times than on another floor, these people are crazy! Aren't there any break areas to vent so this kind of talk is not going on in the hallways, the hosp I worked at there was. I'll have to say also, between this comment and the nursing bells going off constantly in other rooms was enough to get anyone out of the bed, is this the plan? lol Thank you Deb Hill |
| Posted by: |
Sati (Posted on May 13, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is where my doctor did the surgery. |
| Posted by: |
Christopher N. (Posted on May 2, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Hospital my surgeon uses. |
| Competitors: |
Not the best but far from the worst. |
| Comments: |
Nurses were not sensitive to needs of Gastric Bypass patients.A new wing is being added that will be for Gastric Bypass patients only.They are working to improve the patient experience. |
| Posted by: |
Kymberleig K. (Posted on March 27, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| I work there and my surgeon practices there. It also has its own Bariatric Program and I knew they had lots of experience with the surgery as well as being competent to handle any complications. |
| Competitors: |
I would rate it better than most. |
| Comments: |
Everyone that had a part in my care was knowledgable and very attentive. I could not have asked for a better experience. |
| Posted by: |
Pamela D. (Posted on January 25, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Poor |
| Comments: |
Some of the personal equipment in the room were not geared toward the obeses patient. For example...the beds were narrow and the commodes were very low to the floor making it extremely difficult to use. For the most part the staff was very considerate with the exception of one nurse. |
| Posted by: |
Shearl C. (Posted on January 9, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the one the doctor uses. |
| Competitors: |
It exceeded any expectation I could have had. The service was excellent. |
| Comments: |
The staff from the nurses to the personal care assistants to the people who took my blood were excellent. Always cheery and nice. If I was the president of the US I would not have been treated better.
It is great that they allow family to stay in the room with you the whole time. |
| Posted by: |
Phillip C. (Posted on December 26, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Excellent |
| How Selected:
| Surgeon covered by my insurance does surgical procedure at this hospital |
| Competitors: |
Based on other hospital experiences in the past, I felt this particular one was lacking in staffing and how the staff was assigned. |
| Comments: |
As far as Bariatric care, I was under the assumption that since the doctor had done so many procedures here that it would be set up for better care post-operatively. I was sorely overestimating the place. The room I was assigned was a small room in a corner. The bed was a "specialty" Bari-maxx bed, but other than that, not much else thought given to size of patient. Could not use shower as was too small, and could barely squeeze into bathroom to use toilet. As far as nursing care, not much better. Fluids were not replaced as specified, and pain pump was not changed for over 6 hours. Second night post-op nurses did everything I was to have done (shots, fluids, etc) in a 1 hour time period, remarking when they finished that "wow, they had just made it before the end of their shift." Overall, not a pleasant experience after I left the recovery room. |
| Posted by: |
Melissa R. (Posted on November 26, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Poor |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| I chose this hospital basically due to the fact it was in my insurance coverage. |
| Competitors: |
The town I'm from doesn't offer this kind of service so making this decision was eas for me. |
| Comments: |
The facility was fine and for the most part the faculty was too. What I did notice was immediately out of surgery, my nurse was a pain. She kept bumping my bed and shaking me which made me feel nauseated. The rest of the nursing staff was fine. |
| Posted by: |
Tammara W. (Posted on November 18, 2003) |
| Posted by: |
Deactivated Member (Posted on November 17, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| I work for them |
| Competitors: |
Excelent, the staff is very kind on the recovery floor, they now have a wing just for gastric bypass patients with larger beds and more comfy chairs. However there is a limited ammount of these beds so its based on limited avaliablity. |
| Comments: |
The staff was wonderful, they pushed just enough to get me to do things but realised when I was in just too much pain. Overall it was a good experience after my pain was under control. |
| Posted by: |
Deactivated Member (Posted on November 17, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| I work for them |
| Competitors: |
Excelent, the staff is very kind on the recovery floor, they now have a wing just for gastric bypass patients with larger beds and more comfy chairs. However there is a limited ammount of these beds so its based on limited avaliablity. |
| Comments: |
The staff was wonderful, they pushed just enough to get me to do things but realised when I was in just too much pain. Overall it was a good experience after my pain was under control. |
| Posted by: |
Bj S. (Posted on November 16, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This was the only hospital that was covered under my insurance |
| Competitors: |
I have had the experience of several other hospitals. This hospital was old, but was well taken care of and the people were fantastic! They are building a new bariatric wing that should be ready in February of '04. |
| Comments: |
I found everyone wonderful. They allowed visitors at any time, the vallet parking was perfect and every nurse I met was so sweet and thoughtful..including all the gentleman that kept wheeling me all over the place! |
| Posted by: |
Kimberly J. (Posted on November 13, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It's the hospital that my surgeon works through. |
| Competitors: |
My only other experience locally is with OSU medical center and Riverside Methodist Hospital... and I'd go to Mount Carmel regardless of the extra distance because of the level of care that both Steve and I received during our stays after our surgeries. It is absolutely a superior hospital with a grade A staff of professionals working within. |
| Posted by: |
Pamela H. (Posted on November 6, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| Came with the Doctor |
| Competitors: |
Average |
| Comments: |
I think they need to work on thier staffing a bit. They rotate from department to department as needed. This does not alow care to be optimal for evey patient need. Some nurses were rude, at one point I had to refuse a shot a night nurse was trying to give me at 2am because the pervious morning My Dr had discontinued the order, she must not have read that far! The evening nurses knew! My 1/4c soup sat on the delivery tray for 2 hours one day, I know because during my noon stroll I seen it there. At 1:30 I finally got my PCA to bring it to me, very cold and unedable. My husband got so upset a couple of times he had the head nurse in my room aplogizing. He's not easily upset either. Over all I was not impressed with this hospital. |
| Posted by: |
Bob L. (Posted on October 9, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It came with the surgeon. |
| Competitors: |
Experience was better than Riverside, where my wife had a procedure performed a couple weeks earlier. |
| Posted by: |
Michele D. (Posted on August 6, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Poor |
Privacy: |
Average |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| My surgeon uses this hospital. |
| Competitors: |
I did find that my hospital did a better job after a medical emergency than other hospitals I know of. |
| Comments: |
It is very important that the patient understands that they have rights. You have the right to refuse medications or can refuse to have a certain employee care for you. Regardless, it is essential that you ask questions and be aggressive in a nice way. |
| Posted by: |
Patty L. (Posted on August 2, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| the hospital came with a recommended surgeon |
| Comments: |
The hospital was ok since I didnt need much.It was equiped with a nice wall fan and they got me anything i needed all i had to do was ask. 4 pillows ,gowns towels,all you have to do was ask. |
| Posted by: |
Lawanda K. (Posted on July 13, 2003) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| A friend of my mother raved about mt carmel. But I really hated my stay there was rude nurses, not knowing tech and I just didn't like it there. What so funny is my aunt told me a whole 6 weeks after that she want to have the surgery but don't want to go to mt. carmel because she didn't like what she saw while visiting me. |
| Competitors: |
This was my frist hospital stay so i don't have any thing to compare it to. |
| Comments: |
HATED IT! |
| Posted by: |
Deborah F. (Posted on July 2, 2003) |
| Overall Value: |
Poor |
Oversized Equipped: |
Very Poor |
Oversized Sensitive: |
Poor |
| Multi Security: |
Poor |
Privacy: |
Very Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| This is the one my surgeon uses and it is completely covered by my insurance. |
| Competitors: |
All of the hospitals in Columbus are pretty much on the same level - people have good and bad experiences in ALL of them. |
| Comments: |
They had a tiny chair in my room my normal sized sister barely fit in and they wanted me up and in it after surgery! hey couldn't find their "big" w/c's. |
| Posted by: |
Robert S. (Posted on July 1, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My Surgeon uses this hospital. |
| Competitors: |
Mt. Carmel is the best hands down. |
| Comments: |
Everybody was so helpful. I would go back to have anything done. Bariatric patients are treated like kings and queens. |
| Posted by: |
Cheryl R. (Posted on June 29, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Poor |
| Multi Security: |
Poor |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| This is where my Dr works from. |
| Competitors: |
N/A |
| Comments: |
The staff was clueless! They were very unresponsive when I needed them. One even ate food when she walked in my room. One nurse offered to get me a regular pop! |
| Posted by: |
Rachel W. (Posted on February 13, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| it is the hospital my surgen works out of. |
| Competitors: |
This is only the second hospital i have ever been a patient in and it was equal to the other hospital |
| Comments: |
Almost everyone was great with me, the only negative thing i have to say is one nurse out of like 15 that i had didnt give any attention to my pain. My morphine pump kinked and she didnt even check it when i said i was in pain and it wasnt helping, she said i wasnt pushing it enough, i sat there and pushed and pushed and she went to lunch without doing anything for me. Another nurse came in and checked it out after my lpn went to her and told her what was going on and she found the kink in the line and i went right to sleep. I guess i got the meds that were backed up from me pumping so much and not getting any thing.
I had a nice private room, i was helped to bath and get up, i was helped with everything i needed and they made sure i wasnt in pain anymore. I had alot of different nurses and they were all very good at taking care of me and the resident doctors that came by everymorning were very great, they were sensitive to my needs and they checked my insision every morning and talked to me about how things were going for me with the nurses and eating and pain. I think my over all thoughts about the hospital is that i would definately go back there if i needed anything else done regarding surgery. I met with everyone who was in the OR and chatted with them while they got things ready to operate. I felt very comfortable that i was in good hands with the staff of the hospital. |
| Posted by: |
Pam S. (Posted on January 13, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I have used Mt Carmel for all my medical needs. I live within 10 miles of it. |
| Competitors: |
Excellent, this hospital cares about you and what you want. |
| Comments: |
The nursing staff was excellent. Some education is needed on procedures for bariatric patients but in all I could not have been more comfortable or cared for. It is a teaching hospital and all of the interns as well as the student nurses were great with the patients and the procedures needing to be done. |
| Posted by: |
Bonnie C. (Posted on December 30, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is the same hospital where my mother had her surgery. |
| Posted by: |
Kelli M. (Posted on November 26, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
|
