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New Britain General Hospital

Feedback posted by the public

LocationNew Britain, CT
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    Carlos Barba, M.D.
    David Giles, M.D.

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Connecticut where bariatric surgery is performed.

Number of Contributors: 14

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Lonnie L. (Posted on November 24, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Had the choice between New Britain or St. Francis. Chose New Britain as I was not happy with St. Francis during a prior surgery.
Competitors: Excellent.
Posted by: Phyllis N. (Posted on July 16, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Good Staff Responsive: Excellent
Parking: Good
How Selected: It was recommended by Dr. Barba.
Competitors: Great nursing staff.
Posted by: Mari L. (Posted on May 2, 2008)
Posted by: Danielle A. (Posted on November 23, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Average Staff Responsive: Good
Parking: Average
How Selected: This is the only hospital that my surgeon is currently using to do the surgeries.
Comments: The nurses, for the most part, were very responsive and helpful. I was satisfied with my stay there.
Posted by: Y N. (Posted on September 26, 2007)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Average
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Very Poor
How Selected: surgeon selected, first choicewould be another months of waiting time
Competitors: The hospital has potential but still has some way to go to be up to par with St. Francis which was my first choice.
Comments: Most of the nurses and tech's were a delight, very helpful and attentive. I loved the fact that they have a family room on the floor I was on where I could viist my family in relative privacy and feel comfortable, even my 2year old was alloweed into the family room.
Posted by: Louise T. (Posted on August 15, 2007)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Good Staff Responsive: Excellent
Parking: Average
How Selected: My surgeon chose it.
Competitors: I think this is a good hospital. I would recomend it to others.
Posted by: Keleigh S. (Posted on June 23, 2007)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: my surgeon has started using this hospital as his second hospital. He stated that he felt they treat his patients better than the other hospital he uses and I agree
Competitors: I think the staff was very friendly and much more in touch with one another, where as in the other hospital I usually use so many doctors come in and out they don't alway know what the last doctor said.
Comments: The only thing that didn't impress me is that you still have to pay for the TV, and you can't pay cash, you have to charge it to your home phone bill. It was also, which is not their fault, but hard for me to get a hold of anyone because anyone I called was long distance. But even my husbands cell phone which wasn't long distance, the phone wouldn't allow me to call the number. So I couldn't really call out when I needed to.
Posted by: Tracey B. (Posted on June 16, 2007)
Overall Value: N/A Oversized Equipped: Good Oversized Sensitive: Good
Posted by: Antonia M. (Posted on February 9, 2007)
Overall Value: Average Oversized Equipped: N/A Oversized Sensitive: N/A
Multi Security: N/A Privacy: Average Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Very Poor
Posted by: Tiea H. (Posted on February 4, 2007)
Posted by: Deactivated Member (Posted on January 3, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: Average Staff Responsive: Good
Parking: Good
Posted by: Deactivated Member (Posted on January 3, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: Average Staff Responsive: Good
Parking: Good
Posted by: Thaiza L. (Posted on December 31, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: i had a choice were the barba would preformed the surgery new britain or saint francis and i chosed new britain cause it was clser to my home.
Competitors: new britain was the best compared to the waterbury hospital were i live. It's clean and the staff were so nice to me and my family it's a beautiful hospital.
Comments: i would recommend this hospital for any one having wls in connecticut they treat you like a human not another number in the id bracelet.
Posted by: Heather R. (Posted on June 15, 2005)
Overall Value: Average Oversized Equipped: Poor Oversized Sensitive: Average
Multi Security: Good Privacy: Very Poor Pain Medication: Excellent
Quiet: Very Poor Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: It's where my surgeon practices
Competitors: Poor. I was used to the accomodations, expertise and caring of UConn
Comments: I think that the staff needs alot more training in the needs of WLS patients. I was only able to walk 3 times after my surgery, they gave me a bed with a mattress that was only about 2 inches thick, instead of the air beds that were sitting in the hallway that would have relieved back and rearend pressure, if I called the nurses desk it would take about an hour for them to respond. I do feel that they try, please don't get me wrong, but that they haven't had the training as to what we need and are very under staffed. The nurses were very kind though and caring.
 


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