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North Oakland Medical Center
Feedback posted by the public
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Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Michigan where bariatric surgery is performed.
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About this Hospital
Welcome to North Oakland Medical Centers.We are a multidivisional urban healthcare system whose mission is to deliver high quality healthcare and health-related services in northern Oakland County in a cost effective and efficient manner.
North Oakland Medical Centers, formerly Pontiac General Hospital and Oakland County’s first hospital, is home to a wide variety of specialties including Maternal and Children’s Services, Behavioral Medicine, Trauma, Surgical Services, Physical Medicine and Rehabilitation, Cardio-Pulmonary Services, Radiation Oncology and Community Health.
The full-service, non-profit hospital operates 366 beds in Pontiac, Michigan, an Ambulatory Care Center in Waterford, a Teen Health Center is Pontiac, physician practices throughout Oakland County, Radiology services in Clarkston and a durable medical equipment company. In addition, North Oakland Medical Centers is home to Euro-Pēds, the world’s only hospital-based intensive physical therapy program for children with neuromuscular disorders. |
Number of Contributors: 18
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Madame Y. (Posted on October 14, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| I didn't It was the only hospital that my surgeon performed surgery outof. |
| Competitors: |
I rate North Oakland to be # 2 behind Ostheopathic. |
| Comments: |
On average I like North Oakland. |
| Posted by: |
Debra S. (Posted on August 1, 2005) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| Actually, I had surgery at St John Oakland. I worked at NOMC while they were conducting a specialized bariatric program. I'm now at Garden City Hospital as the Bariatric Director. |
| Competitors: |
I would bring my family here, no question! |
| Comments: |
This is a nice, small, community based urban hosptial. I find the care consistent. |
| Posted by: |
Kim B. (Posted on February 28, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| My surgeon is on staff at this hospital. |
| Competitors: |
I work at University of Michigan Healthcare Systems in the Surgical Intensive Care Unit, i felt that my surgical care at North Oakland was excellent and efficient for a smaller hospital |
| Comments: |
From pre-op thru discharge everything went well, very efficient and caring team of nurses, aides, and physicians. |
| Posted by: |
L D. (Posted on December 26, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This was the hospital that my surgeon operates from. |
| Competitors: |
Small, but very friendly staff. I really enjoyed my experience. |
| Comments: |
I hadn't heard of this hospital before my surgery, which mad me nervous. The staff immediately put me at ease during my pre-op visit. In general the staff was attentive (one day they were short staffed) and friendly. They always forgot me at meal times, but other than that, I do not have any complaints. |
| Posted by: |
Cheryl N. (Posted on December 7, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| In my insurance network |
| Competitors: |
Great for a community hospital |
| Comments: |
I have never been hospitalized before and was pleasantly surprised by the care I received at NOMC. Not too noisy, but I was only there for one night... |
| Posted by: |
Cassie B. (Posted on November 5, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Comments: |
Excellent nursing staff--very supportive and responsive to all your needs |
| Posted by: |
Gail K. (Posted on October 3, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Good |
| How Selected:
| The doctor did. |
| Competitors: |
Surgical team was fabulous. Patient care post-surgery was sloppy. |
| Comments: |
They gave me sugar filled food after surgery. I told them I couldn't eat it and asked for something sugar free. She said they had apple juice. Then returned and said that I wasn't allow to have it! This was typical of what happened. I had someone with me all the time (and I am grateful they didn't object). She fixed my bedding; showed me how to get up and helped me do it; noticed when my arm swelled because the IV had come out; etc. All things the nursing staff should have done. |
| Posted by: |
Paula L. (Posted on June 16, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My Dr does his surgeries there. |
| Competitors: |
It's smaller than the Hospital I usuall have surgery at. But it was very clean & veryone I dealt with was very nice. |
| Comments: |
The day staff nurses were great, helpful, took time to make sure I had everything I needed. The night nurse while compentent didn't anticipate my needs. I had to ask for more ice chips and ask that the urine hat been measured so I could go to the bathroom again, but she was there when I rang the bell and helped me. |
| Posted by: |
T Y. (Posted on May 30, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Surgeon affiliation. |
| Competitors: |
Seemed a lot less hectic. Quick pre admition, quick paperwork, etc. |
| Comments: |
Efficient, Small, comforable, convenient.
Friendly staff. |
| Posted by: |
Deactivated Member (Posted on April 2, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is where my Dr. does his surgeries. |
| Competitors: |
It isn't as large and acclaimed like UofM where I had stayed most of the other surgeries/baby deliveries I have had. It was small but pleasant. Parking and having visitors are much easier. |
| Comments: |
I was pleasantly surprized. I only stayed about 36 hours and I was comfortable and the nurses were timely with whatever I needed. |
| Posted by: |
Lesslis 2004 (Posted on March 1, 2004) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Excellent |
| How Selected:
| My surgeon is affiliated with this hospital. |
| Competitors: |
This was my first hospital stay but have visited family and friends in other hospitals. I must say that I would never stay in this hospital without a family member or friend with me at all times. |
| Comments: |
Pre-op care was fine. Post-op care needs work. Hope the Hospital admin reads these along with any other rating documents from customers. |
| Posted by: |
Deactivated Member (Posted on December 28, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| I didn't select it. My surgeon uses it. |
| Competitors: |
Older, modest facility but clean, professional. |
| Comments: |
Short-handed, over-worked staff. Nice people but stretched too thin. Confusion over basic procedures. |
| Posted by: |
Don F. (Posted on December 20, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| In Network Facility. Surgeon performs Bariatric Procedures here |
| Comments: |
Overall the hospital was good. The night nursing staff was a bit slow in responding to any requests for meds or if your IV alarm was going off |
| Posted by: |
Sonya (Posted on September 9, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| Posted by: |
Sarah G. (Posted on June 12, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| This was the hospital my surgeon works out of |
| Competitors: |
This was a smaller yet more accessible hospital then say.. Henry Ford. It was very easy to find, the surgery waiting room is on first floor right inside the door as well as the pre-op and operating room. |
| Comments: |
The night nurses were not very helpful but the day nursers were awseme. Not very knowledgable on WLS itself but concerned with my general well being. |
| Posted by: |
Linda C. (Posted on April 1, 2003) |
| Posted by: |
Tara M. (Posted on September 3, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Average |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| Closer to home to make it easier on family |
| Competitors: |
not that good |
| Comments: |
The nursing staff is understaffed. |
| Posted by: |
Steve D. (Posted on June 21, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is where my surgeon, Dr. MacPherson performs his surgeries. |
| Comments: |
They treated me very well. |
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