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North Shore University Hospital - Manhasset

Feedback posted by the public

LocationManhasset, NY
PhoneView contact info

Bariatric Surgeons believe to have
operated at this hospital:

    John M. Cosgrove M.D.
    Dominick Gadaleta
    Larry Gellman, M.D.
Affiliations
SRC

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in New York where bariatric surgery is performed.

Number of Contributors: 34

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Kim W. (Posted on February 1, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Surgeon affiliation Bariatric Center of Excellence
Competitors: Very satisfied with everything from the moment I walked through the doors to the moment I walked out!
Posted by: Amy L. (Posted on July 30, 2007)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Average
Quiet: Average Visiting: Average Staff Responsive: Average
Parking: Poor
Posted by: Kat N. (Posted on July 29, 2007)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Very Poor Pain Medication: Good
Quiet: Very Poor Visiting: Average Staff Responsive: Average
Parking: Good
How Selected: no choice it's where the doctors does it
Competitors: first time as a patient dont know any better
Comments: No respect for sleep , the 1st night your right in front of nurses station and they talk all night, in front of me, near my bed, people yell across floor, there were men workers laughing i prob feel alseep by 3 a.m.! I can tell you about all their lives they talked so much, but i'm the stupid one i never complained!
Posted by: Bill S. (Posted on November 14, 2006)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Excellent
Parking: Good
Posted by: Tavia . (Posted on September 6, 2005)
Posted by: Karen E. (Posted on July 20, 2005)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: Excellent Staff Responsive: Good
Parking: Average
How Selected: This is the hospital the doctor works out of and happens to be a very good hospital
Posted by: Kim R. (Posted on July 8, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital that my doctor was using.
Competitors: As far as I am concened all other hospital's should follow their example.
Comments: The service I recevied at this hospital was excellent. Every staff member that I came in contact with made me feel that they were there just to help me.
Posted by: Happy L. (Posted on June 30, 2005)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Excellent Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: Excellent Staff Responsive: Good
Parking: Very Poor
How Selected: I work there and my surgeon does surgeries there
Comments: this hospital has atleast 4 surgeons that do WLS 3 times a week. They should have a couple of rooms for bariatric patient. If you need a wheelchair on the dpearture date make sure you call 3 hours before. Also if you have to make potty make sure you keep calling. The night staff was great and some of the day staff (lilly was great) was less to be desired. To make your spouse pay for parking when they are paying thousands in hospital stay is stupid.
Posted by: Michele Z. (Posted on January 14, 2005)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Average Staff Responsive: Excellent
Parking: Good
How Selected: Dr Gellman is affliated with this hospital
Posted by: Debi A. (Posted on September 17, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: My surgeon worked there.
Competitors: Don't have first hand experience with any other hospital.
Comments: I have been told so many times about the overworked staff of the North Shore Hospital. The suggestion of getting a private nurse was even put out there. Well, either many people were wrong, the hospital got better, or I had such a low anticipation of what to expect, but I thought the staff was FANTASIC !!!!
Posted by: Regine V. (Posted on September 15, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: This is the hospital my surgeon uses
Comments: I really enjoyed my stay at North Shore. It would have been even better if I did not have the roomate who was very inconsiderate, and did not respect others
Posted by: Mary M. (Posted on July 26, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Good
Quiet: Very Poor Visiting: Excellent Staff Responsive: Poor
Parking: Good
How Selected: Dr. Gellman has privileges there
Competitors: About the same as any other hospital
Comments: THE HOSPITAL IS UNDERSTAFFED...ESPECIALLY AT NIGHT!! I was on 2 Cohen (not the bariatric floor) and when the morning shift comes in they have a parade past all the patient's rooms with absolutely NO REGARD for the fact that you are trying to sleep. They are loud, unprofessional and really rude people. They yell up and down the corridors and when you ring for help they yell thru the microphone. The Nursing Assistants are so overworked that they get nasty if you ask them for something and the cleanliness of the room left a lot to be desired. As far as the surgery itself, I felt my surgeon and the operating room staff as well as the nursing staff in the recovery room where I spent nearly 36 hours due to complications were AWESOME.
Posted by: Jes C. (Posted on June 2, 2004)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Poor Visiting: Good Staff Responsive: Very Poor
Parking: Good
How Selected: It was were my dr was
Competitors: I do not know of any others
Comments: The Dr's and nurses where great it was the lack of PCA's on the floor I was on that caused a problem for me. There was one point a which I had to wait for 50 min to use the restroom. But other than that all went well.
Posted by: Catherine M. (Posted on May 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon has his privlidges there.
Competitors: I highly recommend this hospital over others closer to me in my area
Comments: I recommend NSUH highly. I was impressed they had high end bariatric beds which allowed you to go from a reclining postion to a seat position so you get out of the bed with minimal strain. Although not a drawback, but the nurses had to regulate the bed so they knew when you were up and about, or in the bathroom. Each time you got up they made sure the bed was tidy and clean before you went back into it. The nurses were awesome both day and nite!!!!! Only complaint I have was with the food the low sodium broth made me swell and feel sick. I had complications and had the best treatment from all involved in my care. NSUH is and will stay #1 on my list of hospitals
Posted by: Catherine M. (Posted on May 7, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My surgeon has his privlidges there.
Competitors: I highly recommend this hospital over others closer to me in my area
Comments: I recommend NSUH highly. I was impressed they had high end bariatric beds which allowed you to go from a reclining postion to a seat position so you get out of the bed with minimal strain. Although not a drawback, but the nurses had to regulate the bed so they knew when you were up and about, or in the bathroom. Each time you got up they made sure the bed was tidy and clean before you went back into it. The nurses were awesome both day and nite!!!!! Only complaint I have was with the food the low sodium broth made me swell and feel sick. I had complications and had the best treatment from all involved in my care. NSUH is and will stay #1 on my list of hospitals
Posted by: Candi M. (Posted on May 6, 2004)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Average Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Colleague who had previous wls surgery
Competitors: average
Comments: I feel that private room facilities should be availible for wls surgery patients by request.You only have 1 bathroom and that can be a challenge when patients are given medication /fluids ..sometimes at the same time.
Posted by: Carol K. (Posted on April 22, 2004)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: My surgeon, Dr. Gadaleta, does his surgery's in this hospital.
Competitors: This hospital has the most caring, helpful and understanding staff that I have ever seen at a hospital. All the staff from the Doctors to Housekeeping are very helpful and could not do enough for you.
Posted by: Joanne NYC * (Posted on March 12, 2004)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Poor Pain Medication: Average
Quiet: Poor Visiting: Good Staff Responsive: Poor
Parking: Poor
How Selected: Dr. Gellman operates either here or at St. Francis, but he prefers North Shore.
Competitors: Disappointing because it is supposed to be one of the best.
Comments: I didn't have surgery the first time I was scheduled because the anestheologist punctured my lung attempting to insert an epidural.
Posted by: Linda K. (Posted on December 27, 2003)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Average
Parking: Average
How Selected: This is the hospital that Dr. Gellman operates out of.
Competitors: All hospitals around here are pretty much the same.
Comments: This hospital was just ok. The nurses were the problem. Some of the nurses were great. Others didn't care at all. They didn't come fast enough etc.
Posted by: Hope L. (Posted on October 12, 2003)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Average Pain Medication: N/A
Quiet: Very Poor Visiting: Good Staff Responsive: Very Poor
Parking: Very Poor
How Selected: This was the hospital my doctor was affiliated.
Competitors: I had surgery at Winthrop University Hospital and it was 200 times better than North Shore.
Comments: I would reccomend if you think you will need help that you hire a private duty nurse.
Posted by: Joseph (Joe) S. (Posted on October 7, 2003)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Good
Parking: Very Poor
How Selected: My surgeon is affiliated with North Shore
Competitors: Very nice - big comfy rooms - understaffed
Comments: Post surg I spent the night PACU because of my sleep apnea - the care was INCREDIBLE - roughly 2 patients to each nurse. My experience on 2 monti was far different - nurses and aides that had FAR too many people to care for. The care ranged from LOUSY to Pretty Good on 2 Monti. Some of that had to do with your nurse. I asked several times to wash on Friday and finally was helped to on Staurday - Sue Thank You - you are one hell of a nurse! I had a "bariatric" bed which was really neat - it raised you from lying to fully seated so it was easy to get up - the problem was the staff did NOT KNOW HOW TO USE IT. On my third day I finally had a nurse who knew how to work the bed. The recleiner and wheelchair were obese freindly and so were the gowns.
Posted by: Drena C. (Posted on September 23, 2003)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Average Staff Responsive: Excellent
Parking: Average
How Selected: Dr. G. chose it.
Competitors: excellent
Comments: I spent a day in the Recovery area due to sleep apnea. The nurses were fantastic-
Posted by: Erin C. (Posted on June 5, 2003)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Good Privacy: Average Pain Medication: Average
Quiet: Poor Visiting: Excellent Staff Responsive: Poor
Parking: Excellent
How Selected: It's where my sureon does the procedure.
Competitors: I think it is one of the best hospitals on the island, although it wasn't incredible...
Comments: The worst experiece I had there was during my pre-surg testing. The NP who did my work-up actually asked me, "So you're having gastric reduction for cosmetic purpose?" What an idiot!
Posted by: Irene C. (Posted on May 31, 2003)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Average Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Very Poor
Parking: Excellent
How Selected: dr gellman does the surgery there and he is awesome
Comments: night nurses were horrible . this is when you need then the most and you would press the button for them. no one would come just an unpleasant voice threw a speaker saying what do you want . no one gets up to check on you . if it wasnt for my room mates family i would be dead!!!!!!!
Posted by: Lisa C. (Posted on May 31, 2003)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Good
Multi Security: Good Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Good
How Selected: This is the hospital my Dr. uses
Competitors: This hospital has the reputation of being one of the best hospitals on Long Island
Comments: A good hospital, very clean and modern, all the rest is the same as any place else-nothing special.
Posted by: Robert G. (Posted on May 8, 2003)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: N/A Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: My surgeon is affilitatesd with that hospital
Competitors: Haven't been in any others
Comments: They were great
Posted by: Anna I. (Posted on May 6, 2003)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Good Privacy: Good Pain Medication: Average
Quiet: Average Visiting: Good Staff Responsive: Poor
Parking: Average
How Selected: I'VE HAD ALL MY SURGERIES AT NORTHSHORE HOSPITAL MOST OF MY DOCTORS ARE FROM THERE
Competitors: NORTHSHORE IS A WONDERFUL HOSPITAL BUT THEY ARE A LITTLE SHORT STAFFED
Comments: THE NURSES AND DOCTORS IN RECOVERY ARE THE MOST WONDERFUL ATTENTIVE PEOPLE IN THE HOSPITAL THE NIGHT STAFF IS SO SMALL YOU COULD WAIT ALL NIGHT FOR HELP AND I USE TO PRAY NOT TO HAVE ANY PAIN AT NIGHT SO I WOULDN'T HAVE TO CALL FOR THEM. NOT THAT THEY WERE BAD BUT ONLY ONE NURSE TO A WHOLE FLOOR SHE CAN'T BE IN ALL PLACES AT ONE TIME.
Posted by: AnneMarie G. (Posted on April 24, 2003)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: The hospital my surgeon has privlages.
Competitors: Much better than the hospitals in Suffolk County.
Comments: Excellent care!
Posted by: Deactivated Member (Posted on February 23, 2003)
Posted by: Lori T. (Posted on January 17, 2003)
Overall Value: Poor Oversized Equipped: Poor Oversized Sensitive: Very Poor
Multi Security: Average Privacy: Very Poor Pain Medication: Poor
Quiet: Average Visiting: Average Staff Responsive: Very Poor
Parking: Poor
How Selected: It was where my doctor was.
Competitors: I know they have one of the best ratings in the country. I just found that once I left post op the nurses, aides and residents were not very helpful. I had to hire an aide for two nights after I came out of post op.
Comments: It was not as clean as it should have been and it was understaffed as I am sure most hospitals are.
Posted by: Nan K. (Posted on December 22, 2002)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Good Pain Medication: Good
Quiet: Good Visiting: Good Staff Responsive: Good
Parking: Poor
How Selected: It has an outstanding reputation. I had had good experiences in the past.
Competitors: It is superior.
Comments: NSUH Manhasset is not just a place but a wonderful group of caring folks. From the highly skilled Professionals to the para professionals. I found a team that seemed to want to provide quality care in a friendly manner. I will always be grateful for the health care team that took care of me during my stay there. Now back to the question, the hospital is just this huge campus. It is clean and decorated in a cheerful manner. It is a teaching facility with state of the art technology. If my family members ever needed medical care I would continue to make NSUH Manhasset the hospital of choice whenever possible.
Posted by: Kathleen K. (Posted on October 4, 2002)
Overall Value: Average Oversized Equipped: Poor Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Poor Visiting: Excellent Staff Responsive: Poor
Parking: Average
How Selected: My surgeon works out of this hospital therefore I had to have my surgery here.
Competitors: Compared to another hospital closer to my home (which does not do weight loss surgery) I would have to say that it falls short of an above-average rating due to short staffed, faulty equipment and noise levels during the night by the hospital staff which were unacceptable.
Comments: Although this hospital has received a #1 rating in the country, in my opinion, it has a long way to go before it earns that rating. I was only 1 of many patients during my stay who were dissatisfied with the level of care after our surgeries. The surgical staff was wonderful and quite professional as well as compassionate. I hope I never have to stay in this hospital again.
Posted by: Maryanne K. (Posted on September 10, 2002)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Good Pain Medication: N/A
Quiet: Very Poor Visiting: Excellent Staff Responsive: Average
Parking: Poor
How Selected: It is the one my surgeon works out of.
Competitors: I was in Good Samaritan Hospital in West Islip NY 3X in the past 2 years and I found the quality of care to be better at Good Sam which is a smaller hospital.
Comments: I found the nursing staff good. Some of the nursing assistants could use some teaching in compassion for they are seriously lacking.
Posted by: Marylou X. (Posted on July 10, 2002)
Overall Value: Good Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Excellent Privacy: Average Pain Medication: Poor
Quiet: Good Visiting: Good Staff Responsive: Average
Parking: Poor
How Selected: I work at this hospital as a RN. The surgeon I selected is affliated with this hospital.
Competitors: I think it is above the area hospitals.
Comments: It continues to have problems with proper "meals" for post op patients. I was fortunate to have a nurse stay with me the first two nights, without this I am not sure my stay would have been so good.
 


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