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Paradise Valley Hospital

Feedback posted by the public

LocationParadise Valley, AZ

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

Hospital Credentialing Resource:
Click here for The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the independent nonprofit organization, which accredits and rates United States hospitals. A Quality Check service at the bottom of that page lets you conduct searches.

View other hospitals in Arizona where bariatric surgery is performed.

Number of Contributors: 16

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: K D. (Posted on October 17, 2008)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Average Privacy: Good Pain Medication: Average
Quiet: Excellent Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: My Doctor
Competitors: about the same
Comments: The surgery staff was awesome! They explained what would happen in a manner I understood. I felt comforable with the entire surgical experience. The actual stay in my room was not as pleasant. They are very busy and I think they try to seperate the WLS patients. The nurses were a tad lazy. My doc wanted me to walk and the nurses seemed too busy to help me. My family & friends helped way more. Altogether a good experience.
Posted by: Amanda L. (Posted on October 12, 2008)
Overall Value: Poor Oversized Equipped: Good Oversized Sensitive: Average
Multi Security: Average Privacy: Good Pain Medication: Poor
Quiet: Good Visiting: Good Staff Responsive: Poor
Parking: Good
How Selected: My doctor only did surgerys here:(
Competitors: BAD
Comments: Well it took 4 hours for them to reconnect my IV and give me pain medicane, and it might have been longer but I was crying and my husband went out and complained to them many times:(
Posted by: Tonya C. (Posted on August 30, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: 10+
Posted by: Dyan C. (Posted on August 16, 2008)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Poor
Quiet: Good Visiting: Excellent Staff Responsive: Average
Parking: Good
How Selected: My surgeon does his surgeries there.
Competitors: I had excellent treatment, other than pain meds, which morphine did not work for me. I had to return 3 days later for a allergic reaction to surgical tape and their ER was fabulous with me.
Comments: I would have no problem using Paradise Hospital again. I felt very safe and taken care of properly.
Posted by: Lori H. (Posted on August 8, 2008)
Overall Value: Average Oversized Equipped: Average Oversized Sensitive: Average
Multi Security: Average Privacy: Good Pain Medication: Poor
Quiet: Very Poor Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: My doctor selected it...
Competitors: N/A
Comments: Staff was not available as they should have been, especially night staff. Asked for meds and in one case had to wait 3 HOURS! Asked to change one night nurse and they did, only to reassign her back to my room the next night. My roommate and I both had horror stories about her. Their excuse was she was not a staff nurse but a floater on contract - shouldn't matter! Only two daytime nursing/cna teams wer really worth anything, and they changed teams daily, which was not the best set up.
Posted by: Julie B. (Posted on July 15, 2008)
Overall Value: Average Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: N/A
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: It's where my surgeon operates.
Competitors: Much better than some I've been to.
Comments: My experience overall was great. I had only one nurse who was worthless and fortunately he worked a short shift and was replaced by a great nurse. I was lucky to have the same day nurse two days in a row and he was awesome. All but one of my CNA's were great. I was fortunate to end up in a private room, which was really nice and gave me much more privacy and quiet. I found all the staff to be basically my own personal cheerleaders and very friendly. They were always talking with me when I was out walking, walking, walking.....
Posted by: Lori G. (Posted on June 10, 2008)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Dr. Magary performed WLS at PVH
Comments: The WLS program has recently been reinstated at PVH. WLS surgerys are perfomed by the independent practices of Steven C. Simon, MD, Partners for Better Health, and Eric Schlesinger MD AZ Weight Loss Solutions. PVH is proud to have created a new patient-centered bariatric program.
Posted by: Gary S. (Posted on May 23, 2008)
Overall Value: Excellent Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Good Privacy: Excellent Pain Medication: Good
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: Selected by Surgeon
Competitors: As good based on its size
Comments: On my second visit, things went very well!.
Posted by: Jeanna U. (Posted on May 17, 2008)
Overall Value: N/A Oversized Equipped: Average Oversized Sensitive: Excellent
Multi Security: Average Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
How Selected: selected by my surgeon.
Competitors: The hospital is working on getting its Bariatric program up and going!
Posted by: Deactivated Member (Posted on November 8, 2007)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: DR. Simon performs surgery there
Competitors: NA
Posted by: Andresa H. (Posted on October 17, 2007)
Overall Value: Poor Oversized Equipped: Average Oversized Sensitive: Poor
Multi Security: Poor Privacy: Poor Pain Medication: Very Poor
Quiet: Very Poor Visiting: Good Staff Responsive: Very Poor
How Selected: i did not select this hospital. it was the hospital my Dr. chose
Competitors: This was the worst experience in a hospital that I have ever had.
Comments: The first few hours after surgery, no one could get my pain pump to work. It took over 12 hours to finally get some pain relief right after surgery. When my Dr. came in and said this was unexceptable, the staff immediately started treating me horrible. Some nurses felt that I didnt need pain meds and shut off my pain pump, then the next shift would turn it back on. Even though i tried to explain that my 2 hour surgery ended up being 6 hours because of other complications and more work was done besides the actual bypass, they didnt care. I had to walk every hour during the day and every 2 hours at night and they would always come in while i was trying to get a little bit a sleep for absolutely no reason. Everytime i would fall asleep a loud beep ing sound would go off because my leveles would drop. I tried to tell them to let me put the oxygen in my nose so i could get some sleep without being woke up 1 minute later by the stupid machine. The nurses said i didnt need the oxygen and i couldnt put it on. i was so desperate for sleep but what was i suposed to do. the last day when the Dr. came in i told him that i was concerned that my oxygen levels were going dangerously low when i tried to sleep and he said that was a normal patteren for me and it would improve down the road. i asked him if the nurses knew of this information because i had that oxygen thing on my finger the whole time and got no sleep because of it. my Dr. said the staff knows that bypass patients always do this and i didnt even need that monitor on me in the first place. I have asthma but was told not to bring my inhalers because they would be provided for me but when i finally got them to call the Dr. to order them, it took over 13 hours to finally get them and they brought 1 inhaler into me at 3am and said they couldnt give it to me until later in the morning when they could get the Dr. approval for it. WHAT? The Dr. was the one that ordered it in the first place, why would he need to approve it again. One of my nurses was already off the clock and going home but saw me in the hallway doing my laps and he asked me how my pain was? I told him that it was finally under control, he said so that means we can lower your doses? I told him no because like i said, my pain is finally under control and stable. Well, a few minutes after i got back to my room, my new nurse and the nurse that i spoke to in the hallway came into my room and lowered the dose on my pain pump. that nurse had no business doing that and the new nurse had no business listening to another nurse that wasnt my nurse at the time. this behavior all stemmed from my Dr. talking to someone about the earlier behavior of the staff when they couldnt get my pain pump to work for so long and they kept telling me to stop moaning and complaining so much. Like i said, this was the worst hopsital experience i have ever had and i have had several hospital visits and stays in several different hospitals.
Posted by: Mark G. (Posted on August 21, 2007)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Excellent Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Average
How Selected: Selected by Dr Simon
Posted by: Coreys N. (Posted on May 1, 2005)
Overall Value: Excellent Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Good
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: PCP Reccomended
Competitors: Good hospital overall
Posted by: Sball G. (Posted on December 20, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Excellent Visiting: Excellent Staff Responsive: Excellent
Parking: Excellent
How Selected: My PCP is affiliated and recommended attending the Paradise Valley Comprehensive Weight Loss Center's seminar. Once I went to it I was hooked
Competitors: I have been a patient twice and have been treated wonderfully both times. The Bariatric section is newer and the nursing staff is AWESOME
Comments: I am SO glad I went here. I read so many profiles about bad hospitals and bad nurses with bad attitudes on AMOS. I wish everyone could have been a patient of Dr. Magary's and PV Hospital
Posted by: Raquel S. (Posted on October 22, 2004)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Good
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Good Visiting: Excellent Staff Responsive: Excellent
Parking: Good
How Selected: Dr, recommened this one to me.
Competitors: very clean, good patient care. Helpful staff, encourageing you to do your best.
Comments: great staff, helpful friendly, well trained
Posted by: Jeanne M. (Posted on October 1, 2004)
How Selected: This Hospital is the one that Dr.Magary is working with. He is on staff and their head surgeon.
 


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