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Park West
Feedback posted by the public
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Affiliations
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Tennessee where bariatric surgery is performed.
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Number of Contributors: 26
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
S. M. (Posted on July 22, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I heard it was Excellent, and that is the hospital my doc uses. |
| Competitors: |
Excellent |
| Comments: |
They are the best! |
| Posted by: |
Patti F. (Posted on July 14, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| through my doc |
| Competitors: |
i loved it |
| Comments: |
I loved it |
| Posted by: |
Diana G. (Posted on March 21, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It is wear Dr. Boyce did the surgery. The hospital had a special wing on the floor just for WLS patients. |
| Competitors: |
Excellent |
| Posted by: |
Donna G. (Posted on December 26, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| was selected by my doctor |
| Competitors: |
better then average |
| Comments: |
i thought the staff was very sensitive to the fact that I was a bariatric patient, pre-op as well as post-op |
| Posted by: |
Pat G. (Posted on December 13, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Dr Boyce selected this hospital for my surgery |
| Comments: |
My only complaint about this experience was the lack of a comfortable cot or recliner for my husband while he stayed with me. He was very uncomfortable in the type of chair they had for him to sleep in during the 3 days I was in the hsopital. |
| Posted by: |
Amy H. (Posted on September 22, 2007) |
| Posted by: |
Sheila S. (Posted on July 28, 2007) |
| Posted by: |
Janice Y. (Posted on June 25, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My insurance only allows center of excellence through them. But it was a great choice. |
| Competitors: |
This was a wonderful hospital. I have never experience such kindness and professionalism from any other hospital. |
| Comments: |
This was a wonderful hospital. The staff was great. |
| Posted by: |
Melissa B. (Posted on May 15, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the best hospital i thin in east tn |
| Competitors: |
its number 1 in my book |
| Comments: |
Great staff overall |
| Posted by: |
Mariah M. (Posted on April 26, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the hospital that my doctor did the surgeries at. It has a Bariatric ward. |
| Competitors: |
Top notch! |
| Comments: |
Everything was fantastic. The staff was very responsive and fun. |
| Posted by: |
Carey M. (Posted on March 1, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Came highly recommended by Dr Boyce and his patients. |
| Posted by: |
William M. (Posted on January 29, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This was the hospital the Dr uses. They have a bariatric unit setup for the surgery so they know the needs. |
| Competitors: |
Better by far. I drive 50 miles to get to it if I have any problems instead of the hospital 5 miles away.
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| Comments: |
wonderful experience |
| Posted by: |
Leeann S. (Posted on January 1, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I could not have asked for a better experience at Park West. |
| Posted by: |
Deactivated Member (Posted on November 2, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
N/A |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is a Center of Excellence hospital in my area. |
| Competitors: |
I think that the staff and facilities were very professional. |
| Comments: |
I hope I never have to be in a hospital again, but if I did I would choose Park West. |
| Posted by: |
Nicole M. (Posted on October 4, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| That is the hospital the surgeon performs at. |
| Competitors: |
The hospital has just been completely remodeled and is beautiful.They have free no-tip valet parking and wonderful staff. |
| Comments: |
I had only previously had experience with the ER staff because I am a Paramedic. I have never been a pt. at Parkwest until the surgery and I had a wonderful experience. |
| Posted by: |
Marc G. (Posted on July 24, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| MD did. |
| Competitors: |
Better |
| Posted by: |
Angela W. (Posted on March 6, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Theresa J. (Posted on September 17, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| it's the hospital that Dr Boyce use |
| Competitors: |
it was great and the staff was to |
| Comments: |
everthing went grat and I was very happy with my stay |
| Posted by: |
Cindy O. (Posted on August 16, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| recommended by surgeon |
| Competitors: |
The best by far of any hospital I have been to. |
| Comments: |
Excellent hospital with its own wing for bariatric surgery. |
| Posted by: |
Brianna S. (Posted on June 16, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| This is where my doctor does his surgeries. |
| Competitors: |
A lot busier. Which I can only assume means more people actually *want* to come to Park West. And that's a good thing. |
| Comments: |
They have free valet parking which is awesome. Especially for someone who's coming into the hospital for something like bariatric surgery and can't walk very far or something like that. Also, all the nurses that took care of me while I was there were really sweet, helpful, and encouraging. Whenever I'd get out in the halls to walk, there'd always be someone there telling me I was doing good. |
| Posted by: |
Edna C. (Posted on April 20, 2005) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| Was the hopsital My Surgeon used. |
| Competitors: |
My bigest issue was after i came out of surgery I had to wait an hour and half for pain med's. I begged the nurse for the meds and all she could tell me was the pharmancy hadn't sent it up to them yet. that was a bummer. No excuse for that. |
| Comments: |
After I arrived home a few days later I got a rash that went all over my stomach, under my arms, on top of my breast and under neath my breast,my neck, top of my leg fold. it burnt so red blistered and pealed i was so miserable, not to say scared, that it would attach my incisions, tubes and etc. I itched so bad. I called my MD who saw me right away. well needless to say He finally solved the puzzle for me. It was what i was scrubbed with in pre op surgery.
allergic reaction. I was so mad!! because the hospital staff was well aware of my being allergic to bedadine and Idoine. i am highly allergic to bedadine and iodine" it blisters on me" and that was noted. several times and recorded. and what did they do they cost me a lot of pain and suffering. |
| Posted by: |
Tiffany S. (Posted on April 4, 2005) |
| Overall Value: |
N/A |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It was ok. Nurses actually bothered you too much while trying to sleep at night, but they only did their jobs. They were great. |
| Competitors: |
Average. They were pretty good. I would go back anytime. |
| Posted by: |
Lisa T. (Posted on February 24, 2005) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Physican used this hospital, no choice. |
| Competitors: |
Much better than others I have used locally. |
| Comments: |
Love the staff and Dr. Boyce, kept my family up on the surgery. They also have valet parking FREE! |
| Posted by: |
Fabrina N. (Posted on May 22, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It was the one where my surgeon works |
| Competitors: |
It seems better than UT. The staff is very attentive, and come almost immediately after you call them. |
| Comments: |
Parkwest was wonderful! The staff is amazing. They are always there for you. The parking is great, since it is free valet...You don't have to worry about a thing. They let you squeeze by with the visitors rule, as long as you aren't too loud and visitors don't stay too long... I had 5 people and my 7 month old son in my room at one point. Overall it is an excellent hospital and provided me with excellent care. |
| Posted by: |
Jennifer W. (Posted on April 30, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| This is the hospital my doctor preferred to perform the surgery. |
| Competitors: |
This hospital is the smallest of hospitals, but I found that they were all great knowledgable and caring individuals who worked there. Everyone was great. |
| Comments: |
They need to locate more convenient parking for the handicap. They only have a very small lot located in front of the hosiotal for handicap parking. They do offer valet parking but only between certain hours. After those hours you have to go down a huge hill into a large lot to find your car. Not convenient for someone in a wheel chair. |
| Posted by: |
Donna R. (Posted on January 1, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| It was the nearst one to my house that did WLS and Dr. Boyce is a wonderful doctor and this is the hospital he works at. |
| Competitors: |
It compares the same as the other local hospitals it is a smaller hospital but you get the home town treatment. Not a lot of trafic going on. |
| Comments: |
My stay was pretty well other then I did get a blood clot in my arm from a IV stick, I had to tell them for a few days something was going on with my arm, had to track down charge nures to get things moving to get it took care of. I think they thought it was just infiltrated.
But as soon as she got things going it moved fast to get it looked at and the meds I needed. But I could have did without the 4 day delay getting it took care of. But all the nures's and all the other staff even the cleaning sevr people were nice. |
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