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Presbyterian/St. Luke's Medical Center (COE)
Feedback posted by the public
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Affiliations
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
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Number of Contributors: 40
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Mary Anne N. (Posted on July 24, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Doctor affiliation |
| Comments: |
I received above and beyond care from not only the nurses and cna's but phleblotomists, transporters, food workers and everyone at the hospital. |
| Posted by: |
Deactivated Member (Posted on June 2, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| was the hospital my dr. used |
| Competitors: |
they were just as good as the other hospital i stayed in the year before |
| Posted by: |
Samantha T. (Posted on May 14, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| my doctor |
| Comments: |
they are quick to answer the call bell over the intercom but response time during the day was slow 45 min or so. The night girls were right on it. my nurse Tanja was awsome on the nightshift |
| Posted by: |
Jenn C. (Posted on April 9, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| My doctor is affliated. |
| Competitors: |
I really like this hospital and would choose it again. |
| Comments: |
This hospital has a very clean appearance and their restrooms are very very clean and kept up very well. The plants are well taken care of and the halls are clear of clutter and is safe. |
| Posted by: |
Katriesa H. (Posted on March 26, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I didn't that was the hospital my surgeon does his surgeries. |
| Competitors: |
They people were really nice and they took good care of my but the rooms were a little small and not very accomidating for visitors. |
| Comments: |
The care was excellent. |
| Posted by: |
Jennifer R. (Posted on January 29, 2008) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| The surgeon I chose uses this hospital only. |
| Competitors: |
I'm sure this hospital is comparable to any near by hospital. |
| Comments: |
2 things that bothered me about my visit with PSL. One, when in post-op recovery the nurse was very rude. I was pain of course and she did at the beginning give me pains meds, but after a while, I felt ignored and was moaning and crying. She did nothing to attend to my needs. It was only later after going up to my room that my wonderful nurse there told me that post op has to withold pain meds for at least 30 minutes before they can take you upstairs. Had the recovery nurse told me that I would have been fine. But no communication and no attentiveness is awful and substandard. Second, on my last day there, my oral pain med order had changed and the nurse took at least an hour to come in and give it to me. Then when I was ready to leave, had my things all packed she was nowhere to be found. I waited at least another hour before she came to help and then it wasn't even my nurse, it was a gal from another floor. I know she was busy and had many people leaving the same day but simple communication would have helped. |
| Posted by: |
Shauna B. (Posted on November 28, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Poor |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It's the hospital my surgeon works out of. I did choose this hospital over one other with another surgeon because it is newer and has more advanced technology. |
| Competitors: |
Very similar. There are TONS of hospitals in the area, some newer & most older, but all considered excellent. |
| Comments: |
Most rooms in the area--and this hospital-- are private (one patient per room), but I got put in a very large room with another patient, which felt too open and not at all private. All but one of my nurses was outstanding, and the hospital staff and doctors were all helpful, compassionate, and knowledgeable. They are very good with families waiting, and and have a patient tracking system that allows family members to look up on computers in the waiting area to see exactly where a patient is throughout the day of surgery. |
| Posted by: |
Michelle B. (Posted on August 4, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| By selecting Dr. Thomas Brown |
| Competitors: |
EXCELLENT |
| Comments: |
Anyone has any kind of problems then drive to Denver, Co to this hospital |
| Posted by: |
Bonnie G. (Posted on June 10, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Doctor uses this hospital |
| Competitors: |
Good experience. |
| Comments: |
I had excellent care, and all of the personel were very good at what they do.
Find that the workers there were prompt and never told me that they were to busy
to assist me. |
| Posted by: |
Carmen D. (Posted on May 19, 2007) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| Posted by: |
Sherry S. (Posted on March 23, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| The surgeon I chose for gastric bypass uses this hospital for all of his surgeries. They have a Center of Excellence rating for the Bariatric program, so I felt good that things would go well. |
| Competitors: |
Overall I liked PSL much better than Saint joseph Hospital. Exempla is nice because all of the Kaiser paperwork is on computer and internal acess, but PSL was better organized, friendly and had better nursing than my past experiences with Saint Joseph in Labor and Delivery. |
| Comments: |
Most of the stay was just great with a few minor inconveniences. First, the AM Admissions area was a little confusing as to where to sign in since it's a hallway and needs updating, but it was all fine once I got going. Second, they did not have my pain meds set up when I got to the room following recovery, so i had to go without until they got it set up, but it was handled quickly by the Nurse Manager and there was no other problem with the nursing care after that. The only other thing was that they didn't explain to me how the meal ordering worked when I got to my room. Normally patients call Room Service themselves and order food when you were ready, but my first few meals came on their own and no one had said anything about calling to order meals. I did get every meal in a reasonable time, but just be prepared for ordering yourself as they may or may not explain it when you first get there.
Overall it was a great experience and the super fast check out/discharge was a bonus. |
| Posted by: |
Shenikwa N. (Posted on January 25, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It was automatic through Dr. Brown's program for gastric bypass. |
| Competitors: |
The rooms were wonderful. The waiting room I was told was awesome. Everything was really good. |
| Comments: |
Overall good |
| Posted by: |
Lax A. (Posted on January 4, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| This was/is an excellent hospital! I have always had the most wonderful team of medical staff, whether Dr.s or nurses, volunteers etc... |
| Competitors: |
The only other hospital I have ever had experience with is Longmont United Hospital and they are horrible! IN EVERY WAY! |
| Posted by: |
Amy F. (Posted on September 13, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is where my surgens practice is. |
| Comments: |
I had a great stay. The hospital was clean,the nurses an aids were very friendly and helpful. |
| Posted by: |
Kix C. (Posted on August 21, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| My surgeon uses this hospital, and my insurer required I use a hospital with a COE rating. |
| Competitors: |
Parts of this hospital are very nice -- the main floor, admissions, and the pre-op areas are sparkling clean. Once you get to your floor after surgery, you find out the hospital is really dingy and not very clean at all. My floor was sticky and never did get mopped.
The RNS weren't very prompt about answering call buttons, and I only saw one nurse aide for the entire floor. |
| Comments: |
I would prefer not to use this hospital again. Fortunately, my insurer contracts with a different hospital, which has higher standards of cleanliness and enough nurses and nurse aides to provide good care to patients. |
| Posted by: |
Linda M. (Posted on August 19, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| In network hospital |
| Competitors: |
Better staffed than the local hospitals I am familiar with. |
| Comments: |
Everyone was very kind and supportive. |
| Posted by: |
Donna A. (Posted on April 20, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
N/A |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Where my surgeon does his surgeries |
| Competitors: |
This was excellent- however just like any other hospital today the nurses are over worked- they do 12 hour shifts and have about 36 pts on the floor with 3-5 nurses and 1 aide. However the staff they have are excellent. |
| Comments: |
They have great services for family staying over- have a motel they have contracted with and have discounts for meals for family members. |
| Posted by: |
Eva S. (Posted on May 27, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital Dr. Brown uses. I'm glad as it was a wonderful experience. |
| Competitors: |
I've not been in any of the other hospitals. But this hospital was excellent. |
| Comments: |
The staff was extremely friendly and accomadating to me and my visitors. I did not have any complaints. It was an absolutely wonderful experience. |
| Posted by: |
Losin'itinthebushes B. (Posted on December 29, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the hospital my surgeon worked at, it came as a package deal. I had a great experience there, and would recomend the hospital and Dr. to anyone!! |
| Competitors: |
Don't have personal experience with any other hospitals in Denver. |
| Comments: |
Was a great experience, I would do it again!!! |
| Posted by: |
Paula H. (Posted on December 11, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| This is the hospital that Dr Brown works with. |
| Competitors: |
Good |
| Comments: |
The care that I got was great. The staff was very good and you could tell that they liked what they were doing. |
| Posted by: |
William C. (Posted on October 5, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It is where my surgeon operates |
| Comments: |
Nightshift nurse "Brad" was the best!! He really put me at ease and had a great sense of humor. Only 1 nurse seemed like she had an attitude...and did not appear to know what she was doing...she scared me. But overall, I had a very comfortable recovery. |
| Posted by: |
Glen F. (Posted on May 21, 2004) |
| Overall Value: |
Very Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| I liked the Dr. so I went to the hospital where he does surgery. |
| Competitors: |
This one ranks as one of the worst. Bad service, horrible billing and the place is dirty. Not in a good neighborhood either. |
| Comments: |
I had a long conversation with my Dr. to tell him he needs to find another hospital to associate himself with. |
| Posted by: |
Kimberly K. (Posted on May 17, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Where my doctor preforms his surgery |
| Comments: |
Special thanks to the nurse on staff: Barb. She was awesome and very kind and considerate |
| Posted by: |
Diane C. (Posted on February 12, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the one my Doctor uses. |
| Competitors: |
Professional and caring staff. |
| Comments: |
A great convenience for those coming from out of town is the PSL Inn. Hotel accomodations for you and family that is next door to the hospital and has very affordable rates. While you stay here, parking is free and meals are at a 25% discount. I would recommend this hospital to anyone. |
| Posted by: |
Debbie S. (Posted on December 3, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Is where my surgeon operates |
| Competitors: |
Average |
| Comments: |
The nursing staff was slow to respond to request for ice. The nurses aids were much better |
| Posted by: |
Kelly O. (Posted on November 18, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Was the hospital the doctor used |
| Competitors: |
The best hospital experience I have had |
| Comments: |
Everyone was extremely professional and very kind. |
| Posted by: |
Rena L. (Posted on October 4, 2003) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Very Poor |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| Where the dr practices |
| Competitors: |
I been in better! |
| Comments: |
Every shift, every day was different - no chance for anyone to get to know your individual needs. Room was directly across from the staff break room - constantly noisy even at night. They wouldn't let me close the door or even keep the curtain completely closed to help keep light out at night. Everyone was very overworked. |
| Posted by: |
Corinne M. (Posted on September 10, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Average |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| It is the hospital my surgeon uses and also my family members have had all major procedured done at PSL. |
| Competitors: |
Much better. |
| Comments: |
Everything was great with the exception of one nurse her name was Fern, I thought she might be having a bad day but she came back the second day and still was a horrible woman. So if you have surgery pray for another nurse! |
| Posted by: |
Deactivated Member (Posted on September 5, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| It was the Doctor's hospital. |
| Competitors: |
I usualy go to Avista. I prefer Avista. |
| Posted by: |
Dachshund Lover C. (Posted on July 24, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| this is the hospital that my sregion uses.. WOW am I so lucky that he used this hospital.. it was Wonderfull !! |
| Competitors: |
well One thing is that this staff was completly on time with everything, meds, checking my temp, always asking if I needed anything .. |
| Comments: |
all I can say is I am SOOO thank full that my surgeron used this hospital and this staff was on duty..they were totally AWSOME!! I would go stay there again in a minute,, And I am not that easy to please.. |
| Posted by: |
Diane K. (Posted on July 17, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| It is the hospital my sergeon uses |
| Competitors: |
8 months ago I had surgery at Porter hospital an it had a much more caring and professional atmosphere. I would prefer that hospital in the future if given a choice. |
| Comments: |
Some of the CNA's and nurses came off as being too busy to deal with me. The first time I asked when I should start walking after surgery because I was told as soon as possible the nurse said that she was too busy and had too many other patients to help me out of bed. I had one CNA as she was fixing my covers and sheets acutally flip the blankets over my head covering my face because she was nor paying attention. This same CNA was complaining about the nurse I had to another CNA in front of me which I found very unprofessional. Although these are some negative experiences there were others there with a very friendly and professional attitude. |
| Posted by: |
Deactivated Member (Posted on June 19, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My surgeon only operates at PSL |
| Competitors: |
Increddible...the only hospital we've ever been to that didn't completely give us the creeps. |
| Comments: |
As far as the question about staff being responsive...I would have loved to have given an "excellent" mark on that one because I feel that I got the most increddible team of nurses while I was there...but there was one guy who was on a few times...this rude jerk of an aid fellow who made my mother feel in the way and he made really negative comments to her about inappropriate things...it almost made her cry...If you're ever staying on the 5th floor and Dan is assigned to help you...tell your nurse that you would prefer someone else..He brought the score down to a "good" |
| Posted by: |
Tina L. (Posted on January 11, 2003) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Average |
Staff Responsive: |
Very Poor |
| Parking: |
Very Poor |
| How Selected:
| It was the hospital that my surgeon used, so I had no choice in it. |
| Competitors: |
Horrible, I will not go there again unless ABSOLUTLY necessay. |
| Comments: |
A couple of things stood out in my mind, don't get me wrong, the surgeon and his staff and all the people that worked on me before and during surgery were WONDERFUL, it's AFTER i got to my room that everything went down hill, the RN's were lousy, the CNA's should be getting paid what the RN's are, they did a whole heck of alot more work, the RN's NEVER wore gloves or took precautions when changing my dressings or IV needles, and it took one nurse 3 hours to write up a 1/2 page discharge note, they took forever doing ANYTHING, came in, took my drain out, she left for quite along time, had to call her BACK in to remove my IV, then left, then had to call her back in for other things,... when you hit the nurses button, they gave you the feeling of, what are you bothering us for, and I only called them a few times,.. I feel for the people that really needed them. geeeeeeeezh. |
| Posted by: |
Pamela D. (Posted on December 9, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Excellent |
| How Selected:
| Dr. chose |
| Competitors: |
Don't know |
| Comments: |
The hospital was wonderful. I had one nurse who was a nightmare. She didn't want to take my catheter out, after my Dr. had said it was okay. She wouldn't help me go for a walk even though my Dr. said it was very important. She yanked my drainage tube out and forgot that it was sutured in. She was the very worst!!! Other than her, my stay was dreamy. |
| Posted by: |
Tami D. (Posted on August 25, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| It is where my surgeon operates |
| Competitors: |
Equal or better |
| Comments: |
It is a clean, beautifuly laid out hospital. I was very happy using them. |
| Posted by: |
Amanda R. (Posted on July 10, 2002) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Very Poor |
| How Selected:
| It was the hospital my doctor uses for his surgery location. |
| Competitors: |
I am still partial to Rose Medical Center in Denver, I have always gotten superb treatment there. Presbyterian St Lukes is far better than Aurora Medical Center, where getting any type of patient aknowledgement is sheer of a miracle, especially in the emergency room. |
| Comments: |
The staff was very nice and for the most part accomodating to my needs, but not knowledgeable of the needs of bariatric surgical patients when it comes to taking pain meds, getting up and walking, and any pain associated with the surgery, however, the staff is very curious and looks to the patient for information regarding the surgery and education around it. |
| Posted by: |
Elizabeth W. (Posted on May 12, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| How Selected:
| It's the hospital that my surgeon has privileges at--so it wasn't my decision! |
| Competitors: |
No idea. This was my first experience as a hospital patient. |
| Comments: |
The daytime staff was great. The nighttime staff, overall, I didn't like. They didn't listen to me or my family very well, and were fairly off-putting. Most of the hospital staff was very good at putting me at ease and making me as comfortable as possible. |
| Posted by: |
Donna R. (Posted on April 12, 2002) |
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