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Provena Mercy
Feedback posted by the public
| Location | Aurora, IL |
|---|
Bariatric Surgeons believe to have
operated at this hospital:
 Gabriel Alperovich, M.D., F.A.C.S.,
Richard DiCicco, M.D.
John Dietrick M.D.
Burnetta Herron M.D.
Michael Iwanicki D.O.
Jorge Rincon
Jeffrey Rosen, M.D., F.A.C.S.
Christopher K. Salvino M.D.,M.S.,M.S.,M.T.,F.A.C.S
Richard Wienke, M.D., F.A.C.S.,
|
|
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Illinois where bariatric surgery is performed.
|
Number of Contributors: 49
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Shelley T. (Posted on June 14, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I work at this hospital as an RN |
| Competitors: |
Excellent |
| Comments: |
Provena Mercy Bariatric floor is set up to meet the needs of the bariatric community. One downfall is that some of the other departments in this hospital are not as capable to handle this community. We have had problems for example trying to get a Ct or MRI done because the equipment radiology has does not always accomendate the morbidly obese. This is a situation I would to see resolved. |
| Posted by: |
Karen R. (Posted on March 3, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| The one the dr uses |
| Competitors: |
Our hospitals in peoria are bigger. |
| Comments: |
The staff was very friendly. The lady who checked me in was so nice. |
| Posted by: |
Lynn D. (Posted on February 9, 2007) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Dr. did surgery there. |
| Competitors: |
Was very good. |
| Posted by: |
Cheryl K. (Posted on December 16, 2006) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| Selected by Dr. |
| Competitors: |
As good as any other hospital I have been in. |
| Posted by: |
Shannon S. (Posted on December 7, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Poor |
| Multi Security: |
Poor |
Privacy: |
Poor |
Pain Medication: |
Very Poor |
| Quiet: |
Poor |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| My doctor was only able to do gastric at that location. |
| Competitors: |
Needs improvement on seeing signs of allergic reaction to certain pain medications. |
| Comments: |
Nice private rooms. Well cleaned. |
| Posted by: |
Kerry B. (Posted on August 10, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| The hospital me surgeon uses. |
| Competitors: |
Not familiar with other hospitals |
| Posted by: |
Stacey P. (Posted on July 25, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the hospital that my surgeon and program was affiliated with. |
| Competitors: |
This was a good experience. Very helpful nurses. |
| Comments: |
Wonderful place to have this procedure done. I felf very safe with nursing and physician staff. |
| Posted by: |
Lisa H. (Posted on May 31, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| I selected a surgeon and he selected the hopital. |
| Competitors: |
Clean enough.
Everyone I had contact with was kind (even the few that didn't know what they were doing). |
| Comments: |
No hospital is perfect but I was pleasantly surprised by the service. |
| Posted by: |
Rebecca I. (Posted on March 22, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| The Wish Center went through Provena for the surgery and I went through the Wish Center. |
| Competitors: |
Much better |
| Comments: |
Great Doctor, Great Staff, Great Service. |
| Posted by: |
John B. (Posted on August 8, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| The Wish Center |
| Competitors: |
It is a very good hospital. It is a lot better than my local hospital. |
| Comments: |
The nurses and staff were great. They treated me with respect and were well versed in bariatic issues. |
| Posted by: |
Alicia P. (Posted on August 2, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Since I was having the surgery done by the Downer's Grove, IL WISH Center, they are partnered with Provena Mercy in Aurora, IL. I had my daughter at Provena Mercy in August 2004 and was extremely satisfied with them. I was very glad to hear this was going to be where the surgery would be performed. Not only was it's location convenient, but I had already had a wonderful experience with them in the past. |
| Competitors: |
I don't have any experience with any of the other local hospitals. |
| Comments: |
Nurses and everyone was wonderful. Beautiful new surgical facility. I love the fact that they have a specific bariatric wing. |
| Posted by: |
Kellie D. (Posted on July 14, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| This was the only hospital the WISH Center used. |
| Competitors: |
Havent been in a hospital for years, so cant really compare! |
| Comments: |
The staff here was fantastic. I was very pleased. |
| Posted by: |
Annette H. (Posted on March 10, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This is where my doctors perform the surgery. There was no choice. |
| Competitors: |
Very excellent! |
| Posted by: |
Laurie S. (Posted on February 16, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Average |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Wish center |
| Competitors: |
Very good |
| Comments: |
It was pretty good overall. |
| Posted by: |
Chloe K. (Posted on January 12, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is where the Wish Center and my Surgeon performs the procedure. |
| Competitors: |
Outstanding |
| Posted by: |
Debbie W. (Posted on January 1, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| Posted by: |
Suzan E. (Posted on October 15, 2004) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Wish Center |
| Competitors: |
N/A |
| Comments: |
Everyone I came in contact with was extremely nice. I had a very quiet, private room and the nurses were very attentive. The only thing I didn't like was the pre-op waiting room, which was very loud and I had to wait in there for 4 hours. But the aftercard was wonderful. |
| Posted by: |
Roxanne S. (Posted on September 14, 2004) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the main hospital used for the Wish Center in Illinois |
| Competitors: |
Since I am not from the Chicago area I do not have any other info. for hospitals |
| Comments: |
the surgical staff was courteous and competent the nurses extremely knowledgable in the procedure performed. Hospital has its own wing for bariatric patients. |
| Posted by: |
Shelly G. (Posted on August 16, 2004) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
N/A |
Pain Medication: |
Very Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Very Poor |
| Parking: |
Good |
| How Selected:
| This was the closest hospital to my home that the Wish Center used. |
| Competitors: |
I would say that it was below average to my other local hospital's. |
| Comments: |
I can only say, that more of the staff there should think that if it was their family laying in that bed would they want them treated in the same manner that they treat their patients. They did not offer any help with changing my bedding, or help me clean myself up, if it wasn't for my family & husband being there I would have never been helped to the bathroom or to take a shower. I was in the hospital for 2 1/2 days and never once did I receive help in any of these matters. My own Mother offered to re-make my bed with clean linen if they would bring it to her and it never happened. Around 5 hours after my surgery they needed me to get up and move around for the first time, they offered no assistance getting out of my bed, of course I was a little sick from the medication, and very dizzy so I put the back of my legs against the bed to steady myself, big mistake as they did not have the locks on my bed and then the bed started to move and it made me jolt quit hard, needless to say that didn't feel too good!! I was happy that I got to go home on the 3rd day by 12:00, I got better care there then at Mercy!! |
| Posted by: |
Miss M. (Posted on July 20, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I had my surgery through the WISH Center, and this is their hospital of operation. |
| Competitors: |
MUCH better than Good Shephard (in Barrington). |
| Comments: |
Provena has a whole floor dedicated to bariatrics, and all of the staff is trained to work with WLS patients. That's really hard to beat. |
| Posted by: |
Katie R. (Posted on July 2, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This hospital is the one that the WISH Center uses for all of its surgeries. It has it's fourth floor dedicated to gastric bypass patients. |
| Competitors: |
They were very good and I would definitely go back to them again. |
| Comments: |
Dr Rosen and Provena Mercy were wonderful. I highly recommend them. The only complaint I had was when it took long to get my pain medication twice. The nurses were so busy that I had to wait quite a while till I received pain med. Other than that, it was a wonderful experience and my mom was in from out of town so she got to stay with me in the hospital for two days, even over night. They have a chair that folds out into a sleeper. Staff was very nice about her being there and it was wonderful to have support 24 hours a day from a loved one. |
| Posted by: |
Lisa M. (Posted on May 1, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| This is the hospital that Wish Center uses. |
| Competitors: |
The only other hospital I have been in was Northwestern Memorial and that was for the birth of my son 15 yrs ago. It is an excellent city hospital. At first I was nervous about Provena Mercy the only hopital for the Wish Center because I lived in the northern suburbs. True to their word, Provena Mercy is outstanding when it comes to WLS and patients. |
| Comments: |
The short stay dept nurse (Margo) was wonderful. She was the calming influence before the storm. I was very happy with all the care I received during my stay. Every nurse, tech, aide etc. made sure that I was comfortable and responded to every need I asked for. Even the resp reps that came in the middle of the nite brought some humour into it....a mighty thanks to the WLS unit. |
| Posted by: |
Donna V. (Posted on April 28, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
N/A |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| Wish Center |
| Competitors: |
They were good |
| Comments: |
The 11-7 staff could you some manners! Felt that the night shift nursing needed to be more understanding of pain and not time. It was 15 min before my pain meds were due. The nurse made a rude comment and said I don't see how you could need them I just checked on you and you were sleeping. If she really would have looked I had my eyes closed trying to focus on something other than PAIN!!! The CNA's and Nurses on the 7-3 and 3-11 shift are great. ALso want to add the 11-7 nurse watched me struggle getting out of bed the very next day after surgery. A PG aide went to help and she told her not to! SO I thought she was going to help me. BOY I WAS WRONG!!!!!!!!! HMMMM thought she could use the surgery herself!!!! |
| Posted by: |
James W. (Posted on March 15, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital my provider uses in my area. |
| Comments: |
My wife would like to see recliners placed in the rooms for sopport people the be made more comfortable in their long stays. |
| Posted by: |
John B. (Posted on March 4, 2004) |
| Overall Value: |
N/A |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| I went through the Wish Center |
| Competitors: |
I have seen the inside of a few hospitals and I liked Provena. |
| Comments: |
Some of the buildings are under construction, the front revolving door is a bit strange. |
| Posted by: |
Jodi C. (Posted on February 6, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| Wish Center |
| Posted by: |
Nancy Jean S. (Posted on February 3, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Excellent |
| How Selected:
| This is the only hospital that my surgeon performs the surgery. |
| Competitors: |
Equal |
| Comments: |
I did have some problems with the respiratory therapists. My last day of hospital stay, I finally had one that explained my problems. |
| Posted by: |
Catherine S. (Posted on January 30, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Based on the Wish Center and my insurance. |
| Competitors: |
My stay was nearly perfect. I had one nurse that was very ruff. But everyone else was perfect! |
| Comments: |
My husband was able to stay overnight in my room with me. This was wonderful as he was able to help me and walk with me at night. This also saved him from driving 60 miles back and forth to the hospital each day. |
| Posted by: |
Terri K. (Posted on January 23, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This was the hospital that works in connection with The Wish Center. |
| Competitors: |
Wonderful. They had an entire floor devoted to Bariatric patients. |
| Comments: |
I had a wonderful stay at Provena Mercy. The nursing staff was probably the best I have ever encountered. They saw to my every need and made sure I was comfortable and out of pain at all times. I can't say enough good things about my stay with Proven Mercy. |
| Posted by: |
Laura N. (Posted on January 21, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| It was the hospital that my surgeon worked out of. |
| Competitors: |
Their surgical wait area DEFINETLY needs to be updated. It is very depressing, and not at all private. |
| Posted by: |
Ruth O. (Posted on December 25, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I selected this hospital through "The Wish Center" |
| Competitors: |
I would recomend this hospital over the Bariatric Treatment Hospital. |
| Comments: |
This is a hospital with emergancy rooms. the Bariatric Treatment Hospital does not have this feature. I needed the emergancy room one week after surgery. I had a complication. |
| Posted by: |
Alison H. (Posted on December 14, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This hospital was selected by the WISH Center, which performed my surgery. |
| Competitors: |
I have had some experiences (not realted to WLS surgery) at Hinsdale Hospital and Good Samaritan Hospital in the western suburbs of Chicago and Provena Mercy was far superior in both services and facilites to both these hospitals. |
| Comments: |
I can not say enough positive things about my experience here. The staff was excellent. They were attentive, concerned with pain managment and my comfort, accomodating to my visitors and sympatetic. They were just great. The facility was lovely, clean, even decorated well. They even had a place in my room for a guest to spend the night with me. I did not experience one negative aspect during my stay at Provena Mercy. |
| Posted by: |
Sarah I. (Posted on October 7, 2003) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Excellent |
| How Selected:
| This is the only hospital that was available to me through the WISH Center. |
| Comments: |
I had a few nurses that where very rude - but for the most part the experience was okay. They refused to let me walk the first day because my heart rate was very high (155), which had me scared of blood clots. But everything worked out okay. |
| Posted by: |
Laura J. (Posted on September 1, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| I selected this hospital because 1) it was the hospital associated with the wish center 2) it was close to the support person who drove me to the hospital and 3) I was familiar with the hospital |
| Competitors: |
I had my last three children at this hospital so I was confident about their abilities. |
| Comments: |
I think that they were great. I probably didn't walk as much as i've heard others, but I had breathing treatments for 2 days and used my spirometer several times daily. I was able to get sleep while I was there so that I was not overtired when I got home. |
| Posted by: |
Jacqueline W. (Posted on August 11, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Only location the Wish Center does their procedures. |
| Competitors: |
All previous hospitalizations were at Northwestern Memorial in Chicago. I was quite pleased with Provena Mercy. Considered it an excellent hospital. |
| Comments: |
I would recommend it to others. |
| Posted by: |
Jacqueline W. (Posted on August 11, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Only location the Wish Center does their procedures. |
| Competitors: |
All previous hospitalizations were at Northwestern Memorial in Chicago. I was quite pleased with Provena Mercy. Considered it an excellent hospital. |
| Comments: |
I would recommend it to others. |
| Posted by: |
Denise I. (Posted on August 6, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is the hospital that the WISH Center Surgeon's use. |
| Competitors: |
I have had about 8 surgeries and I have to place this one at the top of my list for friendliness, patient care, and overall accommodations. |
| Comments: |
The staff was very friendly, and had a way of making me feel safe. My overall experience was excellent. |
| Posted by: |
Dwayne D. (Posted on August 4, 2003) |
| Overall Value: |
N/A |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| WISH Center Illinois does all their surgeries there. |
| Competitors: |
This Hospital is the best in the area I've been to. My mother and father have both had illnesses for years. My mother passed away in 2001 and had spent a collective 50 to 60 nights in the hospital. Provena Mercy is the best Hospital I've ever been in bar none. The nurses were very fast every time I needed them. The Hospital was very clean and extremely well equipped for this surgery. My family was also very very comfortable and their cafeteria was excellent. So excellent my wife video taped it to show me how it looked. The reason this mattered is that I worried about my families comfort while I was in the Hospital. |
| Comments: |
Again I can't say enough. The Hospital was so excellent, I told my wife if I ever need major surgery for anything else I'd love to go to that Hopsital. I really can't say enough about the Hospital and the staff. They treated me better than I could have ever excpected based on my experience with several other Hospitals in the midwest. |
| Posted by: |
Amanda W. (Posted on August 2, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Good |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| This hospital is in partnership with the The Wish Center |
| Comments: |
The staff here at Provena Mercy Center was excellent! I don't think I could have asked for better care. Everyone was very educated as to what was going on and always more thank willing to help! |
| Posted by: |
Laurie F. (Posted on June 4, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Good |
| How Selected:
| It is the hospital that the WISH Center uses for it's IL patients. |
| Comments: |
I was very happy to learn the WISH Center uses Mercy Provena as it is closer to my home than their previous hospital affiliation. I was also THIRLLED to know the rooms are spacious and PRIVATE. That was important to me.
My only additional comment is that, since WISH has only been at Mercy Provena for approx. 6 months, I did notice some of the nursing and tech staff were not as familiar with some of the conditions that follow a gastric bypass. Some questions they found difficult to answer. However, I believe it is only because it's a new function of their staff. In time, they will continue to grow in knowledge and competence to give GREAT care to their gastric bypass patients. |
| Posted by: |
Mary Ann D. (Posted on April 20, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I didn't select the hospital the Wish Center did but I was very happy with the hospital. |
| Competitors: |
I thought the hospital has a few less paitient so I got better care. |
| Comments: |
I was very happy with this hospital and thught it had a wonderful staff. Very caring in all areas. |
| Posted by: |
Deb :) (Posted on January 18, 2003) |
| Posted by: |
Ed M. (Posted on January 5, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| Through the Wish Center, It is where they have there surgeries at, and they cater to the patients. I had a private room, which most wish patients have, and it was no problem having my spouse stay the whole time I was in there. |
| Competitors: |
This is the first time i was at Mercy, but I would recommend it as a great place. |
| Comments: |
Older, but growing & building, personal touches to the rooms and a very reasonable staff. A great stay. |
| Posted by: |
Vickie P. (Posted on January 1, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
N/A |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| How Selected:
| this was the hopital the WISH ceter uses. they have a wing just for wls pts. the nures have rec'd special education in the nds of bariatric pts. |
|
