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Providence Memorial
Feedback posted by the public
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Affiliations
Have you been a patient at this hospital?
If so, please share your experiences with our community!
Click here to log into your profile. Once there,
click on the hospital review link.
Hospital Credentialing Resource:
Click here for
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO),
the independent nonprofit organization, which accredits and rates United
States hospitals. A Quality Check service at the bottom of that
page lets you conduct searches.
View other hospitals in Texas where bariatric surgery is performed.
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Number of Contributors: 27
WARNING: Does this hospital have less than 25 reviews?
If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete
research tool.
Survey Questions:
- How would you rate its overall value? (“Overall Value”)
- How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
- How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
- How safe did you feel that the hospital was well equipped enough to handle any medical
emergency that might arise during your stay there? (“Multi Security”)
- How much privacy did you feel the hospital gave you? (“Privacy”)
- How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
- How restfully quiet did you find your experience? (“Quiet”)
- How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
- How responsive do you feel the staff was in helping you with your general needs during
your stay? (“Staff Responsive”)
- How would you rate the parking accomodations? (“Parking”)
- How did you select this hospital? (“How Selected”)
- How would you compare this hospital to others that you have been to? (“Competitors”)
- What other comments do you have about this hospital? (“Comments”)
| Posted by: |
Robin C. (Posted on May 24, 2008) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| The hospital was the one my surgeon used. |
| Competitors: |
Compared to another hospital in El Paso this hospital and the staff are well above average |
| Comments: |
From the time I entered the hospital for pre-op to the day I was discharged I was VERY impressed with how the employees acted towards me. I felt like every one cared about you as an individual. The staff who took care of me after surgery was some of the best I've had (and I use to work in a hospital). I can't remember all their names but they were great and seemed to care about me.Yes the hospital is a little old but the care to me was more important. I came from out of town and they treated my husband very well while he was there with me. I especially liked having a private room. |
| Posted by: |
Karen B. (Posted on February 2, 2008) |
| Overall Value: |
Poor |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Poor |
| How Selected:
| My insurance directed doctor and hospital. |
| Competitors: |
I work at a hospital, and was disapointed in my stay at this hospital. |
| Comments: |
I thought the doctor was great, but was disapointed in the nursing staff, and lack of care. |
| Posted by: |
Carrie T. (Posted on January 16, 2008) |
| Overall Value: |
Average |
Oversized Equipped: |
Average |
Oversized Sensitive: |
Average |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Poor |
| Parking: |
Poor |
| How Selected:
| Its the hospital that my wonderful Dr. (im not being sarcastic) uses. I wasn't impressed, but I loved my Dr and would have used any hospital. |
| Competitors: |
I know someone that had surgery at del sol and it was a nicer, newer hospital. I was alittle shocked when I first entered my halls. bummer |
| Comments: |
It was just older and I guess they were short staffed during my stay. I was kinda disappointed. |
| Posted by: |
Penny W. (Posted on November 14, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Poor |
Visiting: |
Good |
Staff Responsive: |
Poor |
| Parking: |
Average |
| How Selected:
| Hospital my Doctor uses |
| Competitors: |
don't know |
| Comments: |
I really felt that either the staff was over whelmed or not knowledgeable on RNY, I had to ask about my protien, they brought me the wrong meals, didn't explain to me about counting my in take, they measured my urine out put, but only came to empty the container when I told them it was full. I told them I wasn't in pain however they kept giving me medication in my IV for pain. |
| Posted by: |
Nana C. (Posted on September 24, 2007) |
| Overall Value: |
Average |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Poor |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Good |
| Quiet: |
Very Poor |
Visiting: |
Good |
Staff Responsive: |
Very Poor |
| Parking: |
Average |
| How Selected:
| Dr applebaum does surgerys there |
| Competitors: |
Terrible |
| Comments: |
Would not answer our nurse call till maybe 20 min.Some nurses were really rude. Not enough nurses. The Surgery team was great and so was DR Applebaum. But It was the staff when they moved you to your room that was horrible. |
| Posted by: |
Cheryl N. (Posted on August 20, 2006) |
| Overall Value: |
Average |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Average |
| Multi Security: |
Average |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Average |
| Parking: |
Poor |
| How Selected:
| Surgeon selected this hospital |
| Competitors: |
N/A |
| Comments: |
Providence is a very old hospital. I liked most of the Nurses but had a problems with sheets fitting the bed and noticed that the roof leaked. Someone kept turning the aircondictioner on in my room. |
| Posted by: |
Kym F. (Posted on July 4, 2006) |
| Overall Value: |
Poor |
Oversized Equipped: |
Poor |
Oversized Sensitive: |
Average |
| Multi Security: |
Poor |
Privacy: |
Good |
Pain Medication: |
Average |
| Quiet: |
Average |
Visiting: |
Very Poor |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It is the hospital my surgeon uses. |
| Comments: |
The whole first night after my surgery was horrible because the IV wasn't in correctly. This set off an alarm and finally at 3:30am a nurse changed/corrected my IV. It is also unnerving when the staff speaks a language I don't understand (Spanish). |
| Posted by: |
Terry E. (Posted on April 21, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| The dr chose the hospital |
| Competitors: |
The staff was very pleasant and helpful. Felt very comfortable there |
| Posted by: |
Eyness R. (Posted on April 1, 2006) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| It is the only one that I knew performed the surgery. I was not aware that the other hospital on the other side of town also performs the surgery. |
| Competitors: |
very good |
| Posted by: |
Terri G. (Posted on June 21, 2005) |
| Posted by: |
Mimi M. (Posted on June 4, 2005) |
| Overall Value: |
N/A |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Comments: |
My stay at the hospital was good. I was blessed that my daughter was able to stay in the room with me. During my stay I was tired, but the staff did their best to meet my concerns. |
| Posted by: |
Kathy B. (Posted on March 9, 2005) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is the hospital my surgeon uses. |
| Posted by: |
Mary D. (Posted on February 20, 2005) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| Surgeon was the one who selected hospital. |
| Competitors: |
Good, and staff very attentive. |
| Comments: |
I recieved excellent care. I had a minor setback, woke up in ICU intubated after broncho spasms. Staff explained to me what was going on, and kept me very comfortable. I was very scared to say the least. |
| Posted by: |
Shelly K. (Posted on December 27, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Poor |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| This is where my surgeon performs the gastric bypass |
| Comments: |
was not happy a nurse (not my nurses) stopped my kids from coming to see me.. had to sneak them into my room...
MY nurses were awesome.. sam, marina, rosie and tara.. my stay was overall - excellent.. |
| Posted by: |
~~Melissa S. (Posted on December 4, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Poor |
| How Selected:
| This was the hospital my surgeon was affiliated with. |
| Competitors: |
n/a |
| Comments: |
the nursing staff were great. |
| Posted by: |
Rosie H. (Posted on March 27, 2004) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Good |
Pain Medication: |
Good |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| This is where the physician does the surgery |
| Competitors: |
Better than the rest. Very clean, and a good professional staff. |
| Comments: |
Clean, well staffed, good nurses and good CNA's. |
| Posted by: |
J. J. (Posted on January 12, 2004) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Average |
| How Selected:
| not much choice, ad it is the only hospital in town where the procedure is performed |
| Comments: |
the staff was quite kind, and I was pleased that all the rooms were private and spacious. the staff was even kind enough to allow my two young children and husband to stay with me all night and then brought them breakfast the next morning. |
| Posted by: |
Joni S. (Posted on December 7, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Excellent |
| How Selected:
| I selected the doctor and this is the hospital they use. |
| Competitors: |
Excellent hospital. They are well experienced in making the obese feel
very comfortable. |
| Comments: |
If I ever need any other surgery done, I would like to have it done there. |
| Posted by: |
Evett B. (Posted on November 5, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Good |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My doctor does all his surgery's at this hospital only. |
| Competitors: |
When it comes to the staff for Beriatric patients they are the best. |
| Comments: |
The nurses where wonderful and though I did not get much rest the way the staff attended me made up for it. All the nurses I had where the best!! Thanks you to all of you. |
| Posted by: |
Lucy R. (Posted on September 17, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Poor |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Only hospital that the procedure was done at. |
| Competitors: |
Other than the awful radiology department I would have to say the hospital was wonderful. |
| Comments: |
Two of the nurses; Marina and Tara were absolutely wonderful. They went above and beyond. Rather than have the aids do the dirty work they dove right in and calmed me down when I was in pain and nervous. |
| Posted by: |
Kim B. (Posted on June 4, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| Thru my surgeon |
| Comments: |
Nurses are great on 4 South! |
| Posted by: |
Pam M. (Posted on January 11, 2003) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| My surgeon, Dr. Applebaum, uses this facility for his bariatric practice. |
| Competitors: |
I am not familiar with any other hospitals in El Paso but was an RN for 20 years, so I know my way around a hospital. This one is well above average on almost everything. |
| Comments: |
There is no way you are going to get excellent rest in a hospital but this one did allow me to get plenty of sleep all together. The staff was phenominal. Several of the members had had WLS themselves and made a point of checking in on you to see if they could help. The RNs, CNAs, Physical Therapists, Lab techs, everybody was very kind and helpful. Lety, Michelle and Evelyn were a few of the RNs who took care of me along with daily visits from Lori and Liz her assistant (Bariatric Office). My husband was treated like royalty while he was there also. I loved the private room. I couldn't have asked for a better experience. |
| Posted by: |
Deactivated Member (Posted on January 10, 2003) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Excellent |
Pain Medication: |
Poor |
| Quiet: |
Good |
Visiting: |
Excellent |
Staff Responsive: |
Good |
| Parking: |
Good |
| How Selected:
| My doctor and this hosp. were in my PPO |
| Competitors: |
Don't know about other hospitals in the area but this one came with a private room and Ins. paid! |
| Comments: |
They had abn internal pharmacy problem with my PCA pump. I was locked out 4 hours the first night after surgery and not getting the adequate dosage;however,the machine would beep and I thought I was getting my morphine. I was told I was "stoic" by the anesthesiologist the next am-PLEASE- I was in pain!
Turns out, I was not the only one not geting pain relief. I suggested to my doctor that they may have an IMPAIRED person in pharmacy .They were going to check in to all that. Interestingly, I have been billed by everyone but anesthesia! |
| Posted by: |
Michele C. (Posted on October 31, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Average |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| Comments: |
the hospital was clean. staff was quick to answer questions, even to advise me of potential problems and how to deal w/them. |
| Posted by: |
Beverly H. (Posted on July 28, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Excellent |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Good |
| How Selected:
| The only one in El Paso that does it but it is an excellent hospital. |
| Competitors: |
One of the best. |
| Posted by: |
Vickie N. (Posted on June 8, 2002) |
| Overall Value: |
Good |
Oversized Equipped: |
Good |
Oversized Sensitive: |
Good |
| Multi Security: |
Good |
Privacy: |
Average |
Pain Medication: |
Very Poor |
| Quiet: |
Average |
Visiting: |
Good |
Staff Responsive: |
Average |
| Parking: |
Average |
| How Selected:
| It's the only hospital performing this surgery close to where I live, and I selected it out of convenience. My surgeon performs the surgery only at this hospital in El Paso. |
| Posted by: |
Mayra H. (Posted on April 27, 2002) |
| Overall Value: |
Excellent |
Oversized Equipped: |
Excellent |
Oversized Sensitive: |
Excellent |
| Multi Security: |
Excellent |
Privacy: |
Good |
Pain Medication: |
Excellent |
| Quiet: |
Excellent |
Visiting: |
Excellent |
Staff Responsive: |
Excellent |
| Parking: |
Average |
| How Selected:
| This is the Hospatial that my surgeon always use for this type of surgery. |
| Comments: |
The Nurses were great and the C.N.A. too they were on top of everything and always ready to help. |
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