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Reading

Feedback posted by the public

LocationWest Reading, PA

Have you been a patient at this hospital?
If so, please share your experiences with our community! Click here to log into your profile. Once there, click on the hospital review link.

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View other hospitals in Pennsylvania where bariatric surgery is performed.

Number of Contributors: 6

WARNING: Does this hospital have less than 25 reviews? If so, don't let a small sample size bias you.
Subjective reviews below are relayed merely as a partial and incomplete research tool.

Survey Questions:
  1. How would you rate its overall value? (“Overall Value”)
  2. How well equipped was the hospital to handle overweight patients? (“Oversized Equipped”)
  3. How sensitive was the staff to the needs of overweight patients? (“Oversized Sensitive”)
  4. How safe did you feel that the hospital was well equipped enough to handle any medical emergency that might arise during your stay there? (“Multi Security”)
  5. How much privacy did you feel the hospital gave you? (“Privacy”)
  6. How responsive did you feel the hospital was in giving you pain medications? (“Pain Medications”)
  7. How restfully quiet did you find your experience? (“Quiet”)
  8. How accommodating was the hospital in allowing visitors to see you? (“Visiting”)
  9. How responsive do you feel the staff was in helping you with your general needs during your stay? (“Staff Responsive”)
  10. How would you rate the parking accomodations? (“Parking”)
  11. How did you select this hospital? (“How Selected”)
  12. How would you compare this hospital to others that you have been to? (“Competitors”)
  13. What other comments do you have about this hospital? (“Comments”)
Posted by: Jeannie F. (Posted on July 15, 2005)
Overall Value: Average Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Average Privacy: Good Pain Medication: Poor
Quiet: Poor Visiting: Good Staff Responsive: Poor
Parking: Good
How Selected: It was the hospital where the surgeon does surgery and where I can go with my insurance
Comments: Very understaffed during second and third shifts. Sometimes you would call a nurse and they don't answer you at all.
Posted by: Lisa B. (Posted on May 21, 2004)
Overall Value: Good Oversized Equipped: Good Oversized Sensitive: Good
Multi Security: Good Privacy: Average Pain Medication: Excellent
Quiet: Average Visiting: Excellent Staff Responsive: Good
Parking: Good
How Selected: The surgeon I chose only works out of Reading Hospital.
Competitors: The response time of the staff was okay, but due to the shear volume of patients to staff...it was acceptable.
Comments: There was one nurse who sticks out in my mind because she took a little extra time with me and my husband to explain some things that I needed to know. Thank you Courtney!!!!
Posted by: Chrisy H. (Posted on July 24, 2002)
Overall Value: Good Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Good Privacy: Average Pain Medication: Good
Quiet: Average Visiting: Excellent Staff Responsive: Excellent
Parking: Good
Comments: The hospital staff was very patient and caring. This was my first experience being in a hospital and I was apprehensive, but I was treated very well. I had no problems whatsoever. It was a great comfort to have such wonderful care & treatment.
Posted by: Diane M. (Posted on June 27, 2002)
Overall Value: Excellent Oversized Equipped: Excellent Oversized Sensitive: Excellent
Multi Security: Excellent Privacy: Excellent Pain Medication: Excellent
Quiet: Poor Visiting: Excellent Staff Responsive: Average
Parking: Excellent
How Selected: I picked my surgeon and this was were he practices from. Im happy with my entire experience and would recommend Dr. Sweet and WRHMC to anyone
Competitors: Staff, all dept. were clean, well dressed and friendly. Area hospitals are dirty and smell like a hosp. I never recieved an "attitude" from anyone. The only downfall was I was right outside the nurses station and it was very loud. I asked to keep my door closed but whenever someone came in they never shut the lights or the door. But when I rang to remind them they always were pleasant and came right back to close them.
Comments: West Reading Hospital was immaculate! I have been a nurse for 17yrs and never saw anything as clean as this. And this is an old building! But it is beautiful and well maintained. Inside and out!
Posted by: Marie K. (Posted on March 31, 2002)
Overall Value: Very Poor Oversized Equipped: Poor Oversized Sensitive: Very Poor
Multi Security: Average Privacy: Very Poor Pain Medication: Very Poor
Quiet: Very Poor Visiting: Average Staff Responsive: Very Poor
Parking: Average
How Selected: This is the hospital that the surgeron I chose works from
Competitors: Being a nurse, I would have to say that the care was very poor.
Comments: I felt that there was prejudice against the bariatric patient here. It turned out that I was having a horrible reaction to the morphine which made me sicker and sicker. Not one nurse called the doctor or made him aware. I had to wait sometimes as long as 45 minutes for someone to answer my callbell through an intercom..just the intercom. I could go on and on...same dirty sheets for 4 days...no offer to help me out of bed. No concern when I could not void for many many hours after the cathetar was removed. I would not recommend this hospital unless you have a private duty with you. Dr. Sweet is very skilled so if you want him then you have to go to Reading. Other suggestions would be to take a watch, know your nurse's name at the start of each shift, have them write down what meds you are on and how often and if you are unfamilar with them, what they do. Also take a fan and something to splint your belly with post surgery. I was trained to make a bath blanket into a splint to hold the abdomin. Not one nurse did that for me and I was so sick that I did not ask. Oh, and don't forget to take a small personal fan. It was a life saver for me.
Posted by: Deborah F. (Posted on January 31, 2002)
How Selected: Surgeon works out of this hospital.
 


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